(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Tech Calls and fixes the issue while he
was on hold in our Queue
Have a Tech accidentially say "Love you too" when saying goodbye
Had to write a DOA form
Hear Dennis mention "Whataburger
Told "I can't tell you how much I appreciate it"
Had to send
Tech an email
Wear Fun/Printed socks or spot someone
with them
No Tyco/JCI Ticket Number
Had to leave a Voicemail
Tech is driving / Not on site
ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
Hear "I've been doing this job for over X amount of years"
Took 35+ calls in one day
Call Laurice by her preferred Nickname.
(it's L.A.)
Have Team Lead give you a Thumbs up
Run as Admin fixed the issue
Hear "Do you have the
Winning Lottery Numbers" -_-
Xfer to Customer Service / Securecom Activations
Did not exceed 20:00 min. breaks all week
Had to Reset a Login
for an app user
Tech has the wrong Wireless Receiver
for their panel type
