Hear "I'vebeen doingthis job forover X amountof years"Run asAdminfixed theissueTook 35+calls inone dayReceiveda namedrop in aReviewXfer toCustomerService /SecurecomActivationsHad tosendTech anemailTech has thewrong WirelessReceiverfor their paneltypeHear Dennismention"Whataburger Have TeamLead giveyou aThumbs upNoTyco/JCITicketNumberDid notexceed20:00 min.breaks allweekHad towrite aDOA formTech Callsand fixes theissue while hewas on hold inour QueueCall Lauriceby herpreferredNickname.(it's L.A.)Took a Callthat lastedover 1hourWearFun/Printedsocks or spotsomeonewith themHad to Reseta Loginfor an appuserTech isdriving /Not onsiteTold "I can'ttell you howmuch Iappreciate it"Have a Techaccidentiallysay "Love youtoo" whensaying goodbyeGet a pictureof Bobwearing oneof his hatsHad toleave aVoicemailADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Hear "Do youhave theWinningLotteryNumbers" -_-Hear "I'vebeen doingthis job forover X amountof years"Run asAdminfixed theissueTook 35+calls inone dayReceiveda namedrop in aReviewXfer toCustomerService /SecurecomActivationsHad tosendTech anemailTech has thewrong WirelessReceiverfor their paneltypeHear Dennismention"Whataburger Have TeamLead giveyou aThumbs upNoTyco/JCITicketNumberDid notexceed20:00 min.breaks allweekHad towrite aDOA formTech Callsand fixes theissue while hewas on hold inour QueueCall Lauriceby herpreferredNickname.(it's L.A.)Took a Callthat lastedover 1hourWearFun/Printedsocks or spotsomeonewith themHad to Reseta Loginfor an appuserTech isdriving /Not onsiteTold "I can'ttell you howmuch Iappreciate it"Have a Techaccidentiallysay "Love youtoo" whensaying goodbyeGet a pictureof Bobwearing oneof his hatsHad toleave aVoicemailADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Hear "Do youhave theWinningLotteryNumbers" -_-

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Hear "I've been doing this job for over X amount of years"
  2. Run as Admin fixed the issue
  3. Took 35+ calls in one day
  4. Received a name drop in a Review
  5. Xfer to Customer Service / Securecom Activations
  6. Had to send Tech an email
  7. Tech has the wrong Wireless Receiver for their panel type
  8. Hear Dennis mention "Whataburger
  9. Have Team Lead give you a Thumbs up
  10. No Tyco/JCI Ticket Number
  11. Did not exceed 20:00 min. breaks all week
  12. Had to write a DOA form
  13. Tech Calls and fixes the issue while he was on hold in our Queue
  14. Call Laurice by her preferred Nickname. (it's L.A.)
  15. Took a Call that lasted over 1 hour
  16. Wear Fun/Printed socks or spot someone with them
  17. Had to Reset a Login for an app user
  18. Tech is driving / Not on site
  19. Told "I can't tell you how much I appreciate it"
  20. Have a Tech accidentially say "Love you too" when saying goodbye
  21. Get a picture of Bob wearing one of his hats
  22. Had to leave a Voicemail
  23. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
  24. Hear "Do you have the Winning Lottery Numbers" -_-