NoTyco/JCITicketNumberHear Dennismention"Whataburger Have TeamLead giveyou aThumbs upTook a Callthat lastedover 1hourTech isdriving /Not onsiteHad towrite aDOA formTech has thewrong WirelessReceiverfor their paneltypeReceiveda namedrop in aReviewWearFun/Printedsocks or spotsomeonewith themTook 35+calls inone dayADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Xfer toCustomerService /SecurecomActivationsGet a pictureof Bobwearing oneof his hatsTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailDid notexceed20:00 min.breaks allweekTech Callsand fixes theissue while hewas on hold inour QueueHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeHad to Reseta Loginfor an appuserRun asAdminfixed theissueHad tosendTech anemailHear "Do youhave theWinningLotteryNumbers" -_-Hear "I'vebeen doingthis job forover X amountof years"Call Lauriceby herpreferredNickname.(it's L.A.)NoTyco/JCITicketNumberHear Dennismention"Whataburger Have TeamLead giveyou aThumbs upTook a Callthat lastedover 1hourTech isdriving /Not onsiteHad towrite aDOA formTech has thewrong WirelessReceiverfor their paneltypeReceiveda namedrop in aReviewWearFun/Printedsocks or spotsomeonewith themTook 35+calls inone dayADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Xfer toCustomerService /SecurecomActivationsGet a pictureof Bobwearing oneof his hatsTold "I can'ttell you howmuch Iappreciate it"Had toleave aVoicemailDid notexceed20:00 min.breaks allweekTech Callsand fixes theissue while hewas on hold inour QueueHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeHad to Reseta Loginfor an appuserRun asAdminfixed theissueHad tosendTech anemailHear "Do youhave theWinningLotteryNumbers" -_-Hear "I'vebeen doingthis job forover X amountof years"Call Lauriceby herpreferredNickname.(it's L.A.)

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Tyco/JCI Ticket Number
  2. Hear Dennis mention "Whataburger
  3. Have Team Lead give you a Thumbs up
  4. Took a Call that lasted over 1 hour
  5. Tech is driving / Not on site
  6. Had to write a DOA form
  7. Tech has the wrong Wireless Receiver for their panel type
  8. Received a name drop in a Review
  9. Wear Fun/Printed socks or spot someone with them
  10. Took 35+ calls in one day
  11. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
  12. Xfer to Customer Service / Securecom Activations
  13. Get a picture of Bob wearing one of his hats
  14. Told "I can't tell you how much I appreciate it"
  15. Had to leave a Voicemail
  16. Did not exceed 20:00 min. breaks all week
  17. Tech Calls and fixes the issue while he was on hold in our Queue
  18. Have a Tech accidentially say "Love you too" when saying goodbye
  19. Had to Reset a Login for an app user
  20. Run as Admin fixed the issue
  21. Had to send Tech an email
  22. Hear "Do you have the Winning Lottery Numbers" -_-
  23. Hear "I've been doing this job for over X amount of years"
  24. Call Laurice by her preferred Nickname. (it's L.A.)