Told "I can'ttell you howmuch Iappreciate it"Did notexceed20:00 min.breaks allweekHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailHear "Do youhave theWinningLotteryNumbers" -_-Had towrite aDOA formCall Lauriceby herpreferredNickname.(it's L.A.)Tech isdriving /Not onsiteXfer toCustomerService /SecurecomActivationsTook a Callthat lastedover 1hourTook 35+calls inone dayRun asAdminfixed theissueWearFun/Printedsocks or spotsomeonewith themHear "I'vebeen doingthis job forover X amountof years"Have TeamLead giveyou aThumbs upGet a pictureof Bobwearing oneof his hatsNoTyco/JCITicketNumberHear Dennismention"Whataburger Had toleave aVoicemailHad to Reseta Loginfor an appuserTech Callsand fixes theissue while hewas on hold inour QueueReceiveda namedrop in aReviewTech has thewrong WirelessReceiverfor their paneltypeTold "I can'ttell you howmuch Iappreciate it"Did notexceed20:00 min.breaks allweekHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailHear "Do youhave theWinningLotteryNumbers" -_-Had towrite aDOA formCall Lauriceby herpreferredNickname.(it's L.A.)Tech isdriving /Not onsiteXfer toCustomerService /SecurecomActivationsTook a Callthat lastedover 1hourTook 35+calls inone dayRun asAdminfixed theissueWearFun/Printedsocks or spotsomeonewith themHear "I'vebeen doingthis job forover X amountof years"Have TeamLead giveyou aThumbs upGet a pictureof Bobwearing oneof his hatsNoTyco/JCITicketNumberHear Dennismention"Whataburger Had toleave aVoicemailHad to Reseta Loginfor an appuserTech Callsand fixes theissue while hewas on hold inour QueueReceiveda namedrop in aReviewTech has thewrong WirelessReceiverfor their paneltype

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told "I can't tell you how much I appreciate it"
  2. Did not exceed 20:00 min. breaks all week
  3. Have a Tech accidentially say "Love you too" when saying goodbye
  4. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
  5. Had to send Tech an email
  6. Hear "Do you have the Winning Lottery Numbers" -_-
  7. Had to write a DOA form
  8. Call Laurice by her preferred Nickname. (it's L.A.)
  9. Tech is driving / Not on site
  10. Xfer to Customer Service / Securecom Activations
  11. Took a Call that lasted over 1 hour
  12. Took 35+ calls in one day
  13. Run as Admin fixed the issue
  14. Wear Fun/Printed socks or spot someone with them
  15. Hear "I've been doing this job for over X amount of years"
  16. Have Team Lead give you a Thumbs up
  17. Get a picture of Bob wearing one of his hats
  18. No Tyco/JCI Ticket Number
  19. Hear Dennis mention "Whataburger
  20. Had to leave a Voicemail
  21. Had to Reset a Login for an app user
  22. Tech Calls and fixes the issue while he was on hold in our Queue
  23. Received a name drop in a Review
  24. Tech has the wrong Wireless Receiver for their panel type