ADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailTook a Callthat lastedover 1hourTold "I can'ttell you howmuch Iappreciate it"Took 35+calls inone dayHear "Do youhave theWinningLotteryNumbers" -_-Tech Callsand fixes theissue while hewas on hold inour QueueGet a pictureof Bobwearing oneof his hatsReceiveda namedrop in aReviewWearFun/Printedsocks or spotsomeonewith themTech has thewrong WirelessReceiverfor their paneltypeCall Lauriceby herpreferredNickname.(it's L.A.)Run asAdminfixed theissueHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeTech isdriving /Not onsiteHad toleave aVoicemailHear Dennismention"Whataburger Had towrite aDOA formHad to Reseta Loginfor an appuserHave TeamLead giveyou aThumbs upNoTyco/JCITicketNumberXfer toCustomerService /SecurecomActivationsHear "I'vebeen doingthis job forover X amountof years"Did notexceed20:00 min.breaks allweekADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailTook a Callthat lastedover 1hourTold "I can'ttell you howmuch Iappreciate it"Took 35+calls inone dayHear "Do youhave theWinningLotteryNumbers" -_-Tech Callsand fixes theissue while hewas on hold inour QueueGet a pictureof Bobwearing oneof his hatsReceiveda namedrop in aReviewWearFun/Printedsocks or spotsomeonewith themTech has thewrong WirelessReceiverfor their paneltypeCall Lauriceby herpreferredNickname.(it's L.A.)Run asAdminfixed theissueHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeTech isdriving /Not onsiteHad toleave aVoicemailHear Dennismention"Whataburger Had towrite aDOA formHad to Reseta Loginfor an appuserHave TeamLead giveyou aThumbs upNoTyco/JCITicketNumberXfer toCustomerService /SecurecomActivationsHear "I'vebeen doingthis job forover X amountof years"Did notexceed20:00 min.breaks allweek

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
  2. Had to send Tech an email
  3. Took a Call that lasted over 1 hour
  4. Told "I can't tell you how much I appreciate it"
  5. Took 35+ calls in one day
  6. Hear "Do you have the Winning Lottery Numbers" -_-
  7. Tech Calls and fixes the issue while he was on hold in our Queue
  8. Get a picture of Bob wearing one of his hats
  9. Received a name drop in a Review
  10. Wear Fun/Printed socks or spot someone with them
  11. Tech has the wrong Wireless Receiver for their panel type
  12. Call Laurice by her preferred Nickname. (it's L.A.)
  13. Run as Admin fixed the issue
  14. Have a Tech accidentially say "Love you too" when saying goodbye
  15. Tech is driving / Not on site
  16. Had to leave a Voicemail
  17. Hear Dennis mention "Whataburger
  18. Had to write a DOA form
  19. Had to Reset a Login for an app user
  20. Have Team Lead give you a Thumbs up
  21. No Tyco/JCI Ticket Number
  22. Xfer to Customer Service / Securecom Activations
  23. Hear "I've been doing this job for over X amount of years"
  24. Did not exceed 20:00 min. breaks all week