Run asAdminfixed theissueTech has thewrong WirelessReceiverfor their paneltypeHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeHear "Do youhave theWinningLotteryNumbers" -_-Took a Callthat lastedover 1hourGet a pictureof Bobwearing oneof his hatsHad to Reseta Loginfor an appuserTook 35+calls inone dayReceiveda namedrop in aReviewTech isdriving /Not onsiteHad toleave aVoicemailHear "I'vebeen doingthis job forover X amountof years"Told "I can'ttell you howmuch Iappreciate it"Tech Callsand fixes theissue while hewas on hold inour QueueADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailHave TeamLead giveyou aThumbs upNoTyco/JCITicketNumberHear Dennismention"Whataburger WearFun/Printedsocks or spotsomeonewith themXfer toCustomerService /SecurecomActivationsHad towrite aDOA formDid notexceed20:00 min.breaks allweekCall Lauriceby herpreferredNickname.(it's L.A.)Run asAdminfixed theissueTech has thewrong WirelessReceiverfor their paneltypeHave a Techaccidentiallysay "Love youtoo" whensaying goodbyeHear "Do youhave theWinningLotteryNumbers" -_-Took a Callthat lastedover 1hourGet a pictureof Bobwearing oneof his hatsHad to Reseta Loginfor an appuserTook 35+calls inone dayReceiveda namedrop in aReviewTech isdriving /Not onsiteHad toleave aVoicemailHear "I'vebeen doingthis job forover X amountof years"Told "I can'ttell you howmuch Iappreciate it"Tech Callsand fixes theissue while hewas on hold inour QueueADT/ProtectionOne blindtransfers thecustomer to TS(Ticket neededunder DMP - NonDealer)Had tosendTech anemailHave TeamLead giveyou aThumbs upNoTyco/JCITicketNumberHear Dennismention"Whataburger WearFun/Printedsocks or spotsomeonewith themXfer toCustomerService /SecurecomActivationsHad towrite aDOA formDid notexceed20:00 min.breaks allweekCall Lauriceby herpreferredNickname.(it's L.A.)

Tech Support Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Run as Admin fixed the issue
  2. Tech has the wrong Wireless Receiver for their panel type
  3. Have a Tech accidentially say "Love you too" when saying goodbye
  4. Hear "Do you have the Winning Lottery Numbers" -_-
  5. Took a Call that lasted over 1 hour
  6. Get a picture of Bob wearing one of his hats
  7. Had to Reset a Login for an app user
  8. Took 35+ calls in one day
  9. Received a name drop in a Review
  10. Tech is driving / Not on site
  11. Had to leave a Voicemail
  12. Hear "I've been doing this job for over X amount of years"
  13. Told "I can't tell you how much I appreciate it"
  14. Tech Calls and fixes the issue while he was on hold in our Queue
  15. ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer)
  16. Had to send Tech an email
  17. Have Team Lead give you a Thumbs up
  18. No Tyco/JCI Ticket Number
  19. Hear Dennis mention "Whataburger
  20. Wear Fun/Printed socks or spot someone with them
  21. Xfer to Customer Service / Securecom Activations
  22. Had to write a DOA form
  23. Did not exceed 20:00 min. breaks all week
  24. Call Laurice by her preferred Nickname. (it's L.A.)