This bingo card has a free space and 24 words: Have a Tech accidentially say "Love you too" when saying goodbye, Tech Calls and fixes the issue while he was on hold in our Queue, Call Laurice by her preferred Nickname. (it's L.A.), Have Team Lead give you a Thumbs up, Did not exceed 20:00 min. breaks all week, Tech has the wrong Wireless Receiver for their panel type, Hear "Do you have the Winning Lottery Numbers" -_-, Received a name drop in a Review, Told "I can't tell you how much I appreciate it", Tech is driving / Not on site, Xfer to Customer Service / Securecom Activations, Hear "I've been doing this job for over X amount of years", No Tyco/JCI Ticket Number, ADT/Protection One blind transfers the customer to TS (Ticket needed under DMP - Non Dealer), Hear Dennis mention "Whataburger, Took a Call that lasted over 1 hour, Had to send Tech an email, Had to Reset a Login for an app user, Had to write a DOA form, Run as Admin fixed the issue, Took 35+ calls in one day, Get a picture of Bob wearing one of his hats, Wear Fun/Printed socks or spot someone with them and Had to leave a Voicemail.
Tech Support Bingo! | Tech Support Bingo! | Help Desk Bingo | IT Daily | Call Center Bingo
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