(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be Yelled at for a billing error.
Have to ask a patient to spell their last name that is super hard.
1800 rep dumps a call
Get yelled at for r/s an appt 3+ months out
Forget to hit Extended Follow up
Have dentrix crash while making an appt
Check in a pt that didn't stay in the car
Have an office respond way too late
Talk to a patient that is lost
Schedule 2+ nps and existing pts on same call.
Be asked a Dr's name you can't say.
Have a patient cry on the phone.
Be asked from a closed office.
R/s a patient + for Covid
Be called the wrong name by a patient.
Be asked if you accept medicaid and get hung up on.
Be hung up on while you are still talking.
Explain the Covid protocols to a scare patient
Fix and office or PSR error
R/s and appt for a patient numerous times in one call
Butcher an office name on answering.
Speak to a pt you can't understand
Have an ER call not on Friday
Have a patient call you out of not being in the office
