(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be called the wrong name by a patient.
Check in a pt that didn't stay in the car
Be asked a Dr's name you can't say.
1800 rep dumps a call
Be asked if you accept medicaid and get hung up on.
Talk to a patient that is lost
Have dentrix crash while making an appt
Butcher an office name on answering.
Forget to hit Extended Follow up
Speak to a pt you can't understand
Have an office respond way too late
Have to ask a patient to spell their last name that is super hard.
Schedule 2+ nps and existing pts on same call.
Be hung up on while you are still talking.
Get yelled at for r/s an appt 3+ months out
Explain the Covid protocols to a scare patient
R/s a patient + for Covid
R/s and appt for a patient numerous times in one call
Have a patient cry on the phone.
Have an ER call not on Friday
Be Yelled at for a billing error.
Be asked from a closed office.
Fix and office or PSR error
Have a patient call you out of not being in the office
