(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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1800 rep dumps a call
Check in a pt that didn't stay in the car
Forget to hit Extended Follow up
Have dentrix crash while making an appt
Have to ask a patient to spell their last name that is super hard.
Fix and office or PSR error
Be asked from a closed office.
Be asked a Dr's name you can't say.
Be called the wrong name by a patient.
Be Yelled at for a billing error.
Have a patient call you out of not being in the office
Explain the Covid protocols to a scare patient
R/s and appt for a patient numerous times in one call
Talk to a patient that is lost
Have an ER call not on Friday
Have an office respond way too late
Be hung up on while you are still talking.
Get yelled at for r/s an appt 3+ months out
Schedule 2+ nps and existing pts on same call.
Have a patient cry on the phone.
R/s a patient + for Covid
Butcher an office name on answering.
Be asked if you accept medicaid and get hung up on.
