(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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R/s and appt for a patient numerous times in one call
Explain the Covid protocols to a scare patient
Fix and office or PSR error
Forget to hit Extended Follow up
Be asked a Dr's name you can't say.
Have an ER call not on Friday
Butcher an office name on answering.
Get yelled at for r/s an appt 3+ months out
Have a patient call you out of not being in the office
R/s a patient + for Covid
Have to ask a patient to spell their last name that is super hard.
Speak to a pt you can't understand
Talk to a patient that is lost
Be hung up on while you are still talking.
Have a patient cry on the phone.
Have dentrix crash while making an appt
Check in a pt that didn't stay in the car
Be Yelled at for a billing error.
Be asked from a closed office.
Have an office respond way too late
Schedule 2+ nps and existing pts on same call.
1800 rep dumps a call
Be asked if you accept medicaid and get hung up on.