(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have dentrix crash while making an appt
Schedule 2+ nps and existing pts on same call.
1800 rep dumps a call
Talk to a patient that is lost
Be called the wrong name by a patient.
R/s and appt for a patient numerous times in one call
Fix and office or PSR error
Be Yelled at for a billing error.
R/s a patient + for Covid
Have an office respond way too late
Be hung up on while you are still talking.
Check in a pt that didn't stay in the car
Forget to hit Extended Follow up
Get yelled at for r/s an appt 3+ months out
Butcher an office name on answering.
Be asked from a closed office.
Be asked a Dr's name you can't say.
Have to ask a patient to spell their last name that is super hard.
Explain the Covid protocols to a scare patient
Speak to a pt you can't understand
Have a patient cry on the phone.
Be asked if you accept medicaid and get hung up on.
Have an ER call not on Friday
Have a patient call you out of not being in the office
