(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Check in a pt that didn't stay in the car
Fix and office or PSR error
Be Yelled at for a billing error.
1800 rep dumps a call
Butcher an office name on answering.
Be called the wrong name by a patient.
Speak to a pt you can't understand
Have to ask a patient to spell their last name that is super hard.
Have dentrix crash while making an appt
Be asked a Dr's name you can't say.
Schedule 2+ nps and existing pts on same call.
Explain the Covid protocols to a scare patient
Be asked if you accept medicaid and get hung up on.
R/s a patient + for Covid
Have a patient call you out of not being in the office
Be asked from a closed office.
Have an ER call not on Friday
Have a patient cry on the phone.
Get yelled at for r/s an appt 3+ months out
Talk to a patient that is lost
Forget to hit Extended Follow up
Have an office respond way too late
Be hung up on while you are still talking.
R/s and appt for a patient numerous times in one call
