(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be asked a Dr's name you can't say.
Schedule 2+ nps and existing pts on same call.
Fix and office or PSR error
Be called the wrong name by a patient.
Get yelled at for r/s an appt 3+ months out
Be hung up on while you are still talking.
Check in a pt that didn't stay in the car
Forget to hit Extended Follow up
Talk to a patient that is lost
Have a patient cry on the phone.
Butcher an office name on answering.
Be Yelled at for a billing error.
Explain the Covid protocols to a scare patient
1800 rep dumps a call
R/s and appt for a patient numerous times in one call
Be asked if you accept medicaid and get hung up on.
Speak to a pt you can't understand
Have to ask a patient to spell their last name that is super hard.
Have an ER call not on Friday
Have a patient call you out of not being in the office
