Bizaro Bingo..... - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Have a patient call you out of not being in the office
2. R/s a patient + for Covid
3. Speak to a pt you can't understand
4. Forget to hit Extended Follow up
5. Be Yelled at for a billing error.
6. R/s and appt for a patient numerous times in one call
7. Explain the Covid protocols to a scare patient
8. Be asked if you accept medicaid and get hung up on.
9. Be hung up on while you are still talking.
10. Have a patient cry on the phone.
11. Fix and office or PSR error
12. Have to ask a patient to spell their last name that is super hard.
13. Check in a pt that didn't stay in the car
14. Butcher an office name on answering.
15. Be asked a Dr's name you can't say.
16. Be asked from a closed office.
17. Have an ER call not on Friday
18. Be called the wrong name by a patient.
19. Get yelled at for r/s an appt 3+ months out
20. Have an office respond way too late
21. 1800 rep dumps a call
22. Talk to a patient that is lost
23. Schedule 2+ nps and existing pts on same call.
24. Have dentrix crash while making an appt