(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Be asked a Dr's name you can't say.
Have an ER call not on Friday
R/s a patient + for Covid
Speak to a pt you can't understand
R/s and appt for a patient numerous times in one call
Have an office respond way too late
Be hung up on while you are still talking.
Check in a pt that didn't stay in the car
Talk to a patient that is lost
Have a patient call you out of not being in the office
Forget to hit Extended Follow up
Schedule 2+ nps and existing pts on same call.
Be called the wrong name by a patient.
1800 rep dumps a call
Be asked if you accept medicaid and get hung up on.
Fix and office or PSR error
Explain the Covid protocols to a scare patient
Have a patient cry on the phone.
Get yelled at for r/s an appt 3+ months out
Be Yelled at for a billing error.
Have dentrix crash while making an appt
Butcher an office name on answering.
Be asked from a closed office.
Have to ask a patient to spell their last name that is super hard.
