Used the PDL for Medications US Script SSOT Used an IM Group Find a Provider Authorized Caller Used the Provider tool for a CPT Code Find a Specialist Escalated a call to manager Thanked the Caller! Used a Translator Asked/Or confirmed email info Provider One Verified members mailing address Used CRM Ambetter AHCC My Healthpays Cent Account Asked member if they had other insurance HIPPA Transferred a call Alternate Contact Used the members name during the call Used the PDL for Medications US Script SSOT Used an IM Group Find a Provider Authorized Caller Used the Provider tool for a CPT Code Find a Specialist Escalated a call to manager Thanked the Caller! Used a Translator Asked/Or confirmed email info Provider One Verified members mailing address Used CRM Ambetter AHCC My Healthpays Cent Account Asked member if they had other insurance HIPPA Transferred a call Alternate Contact Used the members name during the call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used the PDL for Medications
US Script
SSOT
Used an IM Group
Find a Provider
Authorized Caller
Used the Provider tool for a CPT Code
Find a Specialist
Escalated a call to manager
Thanked the Caller!
Used a Translator
Asked/Or confirmed email info
Provider One
Verified members mailing address
Used CRM
Ambetter
AHCC
My Healthpays
Cent Account
Asked member if they had other insurance
HIPPA
Transferred a call
Alternate Contact
Used the members name during the call