Asked member if they had other insurance AHCC My Healthpays Used the members name during the call Alternate Contact Used the PDL for Medications Used an IM Group Cent Account Thanked the Caller! SSOT Ambetter HIPPA Find a Provider Transferred a call Used a Translator Find a Specialist Used the Provider tool for a CPT Code Escalated a call to manager Provider One US Script Asked/Or confirmed email info Used CRM Verified members mailing address Authorized Caller Asked member if they had other insurance AHCC My Healthpays Used the members name during the call Alternate Contact Used the PDL for Medications Used an IM Group Cent Account Thanked the Caller! SSOT Ambetter HIPPA Find a Provider Transferred a call Used a Translator Find a Specialist Used the Provider tool for a CPT Code Escalated a call to manager Provider One US Script Asked/Or confirmed email info Used CRM Verified members mailing address Authorized Caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Asked member if they had other insurance
AHCC
My Healthpays
Used the members name during the call
Alternate Contact
Used the PDL for Medications
Used an IM Group
Cent Account
Thanked the Caller!
SSOT
Ambetter
HIPPA
Find a Provider
Transferred a call
Used a Translator
Find a Specialist
Used the Provider tool for a CPT Code
Escalated a call to manager
Provider One
US Script
Asked/Or confirmed email info
Used CRM
Verified members mailing address
Authorized Caller