"I wanna putmy MC onmy Autopolicy"Tickets pullin MVR"oh I forgotabout that""I just use itto drive" forvehicleusagequestionExplain youdon't workforcommission"Can Imail in myfirstpayment?"Customer issketched outby SnapshotDoesn'tknow theirpolicy is withan agent"I'lltranslatefor them"Maritalstatus isunclearCustomer saysthey don't live withanyone, answersmore than 1 tohouseholdresidents"Can't youjust tell mehow muchit's going tobe?""Why didn'tI get acancellationnotice?""Let me put youon hold" *canhear customertalking inbackgroundA sneakingsuspicion thecustomer islyingCustomersays "no"topurchase"I don't need a6 month policy,I'm only goingto have it for amonth"Spin-offchildpolicy"I makepayments onthe car but Iown it""Why doyou needto knowthat?""What is yourdeductible?"*answerswith premiumamt*"Can allmy policiesbe on onebill?"Customerinterruptsyou duringsnapshotCustomersays "yes"to PHA"That's notthe rightquote, openthe otherone""I don't havethat caranymore" inref. toaccidents"Well thebank ownsthe housebut I paythem"Dogsbarking inthebackground"I don't haveliability, Ihave fullcoverage"Called tobe takenoff mailinglistI don't haveor needhomeowner'sinsurance"I wanna putmy MC onmy Autopolicy"Tickets pullin MVR"oh I forgotabout that""I just use itto drive" forvehicleusagequestionExplain youdon't workforcommission"Can Imail in myfirstpayment?"Customer issketched outby SnapshotDoesn'tknow theirpolicy is withan agent"I'lltranslatefor them"Maritalstatus isunclearCustomer saysthey don't live withanyone, answersmore than 1 tohouseholdresidents"Can't youjust tell mehow muchit's going tobe?""Why didn'tI get acancellationnotice?""Let me put youon hold" *canhear customertalking inbackgroundA sneakingsuspicion thecustomer islyingCustomersays "no"topurchase"I don't need a6 month policy,I'm only goingto have it for amonth"Spin-offchildpolicy"I makepayments onthe car but Iown it""Why doyou needto knowthat?""What is yourdeductible?"*answerswith premiumamt*"Can allmy policiesbe on onebill?"Customerinterruptsyou duringsnapshotCustomersays "yes"to PHA"That's notthe rightquote, openthe otherone""I don't havethat caranymore" inref. toaccidents"Well thebank ownsthe housebut I paythem"Dogsbarking inthebackground"I don't haveliability, Ihave fullcoverage"Called tobe takenoff mailinglistI don't haveor needhomeowner'sinsurance

CUSTOMERS SAY THE DARN-DEST THINGS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I wanna put my MC on my Auto policy"
  2. Tickets pull in MVR "oh I forgot about that"
  3. "I just use it to drive" for vehicle usage question
  4. Explain you don't work for commission
  5. "Can I mail in my first payment?"
  6. Customer is sketched out by Snapshot
  7. Doesn't know their policy is with an agent
  8. "I'll translate for them"
  9. Marital status is unclear
  10. Customer says they don't live with anyone, answers more than 1 to household residents
  11. "Can't you just tell me how much it's going to be?"
  12. "Why didn't I get a cancellation notice?"
  13. "Let me put you on hold" *can hear customer talking in background
  14. A sneaking suspicion the customer is lying
  15. Customer says "no" to purchase
  16. "I don't need a 6 month policy, I'm only going to have it for a month"
  17. Spin-off child policy
  18. "I make payments on the car but I own it"
  19. "Why do you need to know that?"
  20. "What is your deductible?" *answers with premium amt*
  21. "Can all my policies be on one bill?"
  22. Customer interrupts you during snapshot
  23. Customer says "yes" to PHA
  24. "That's not the right quote, open the other one"
  25. "I don't have that car anymore" in ref. to accidents
  26. "Well the bank owns the house but I pay them"
  27. Dogs barking in the background
  28. "I don't have liability, I have full coverage"
  29. Called to be taken off mailing list
  30. I don't have or need homeowner's insurance