"Well thebank ownsthe housebut I paythem"Explain youdon't workforcommissionMaritalstatus isunclear"Why didn'tI get acancellationnotice?"I don't haveor needhomeowner'sinsurance"What is yourdeductible?"*answerswith premiumamt*"That's notthe rightquote, openthe otherone""Can't youjust tell mehow muchit's going tobe?"Customersays "no"topurchase"I just use itto drive" forvehicleusagequestion"I don't havethat caranymore" inref. toaccidentsCalled tobe takenoff mailinglist"I don't need a6 month policy,I'm only goingto have it for amonth"Customersays "yes"to PHA"Can Imail in myfirstpayment?"A sneakingsuspicion thecustomer islying"Let me put youon hold" *canhear customertalking inbackgroundTickets pullin MVR"oh I forgotabout that""Can allmy policiesbe on onebill?"Spin-offchildpolicy"I wanna putmy MC onmy Autopolicy""Why doyou needto knowthat?""I don't haveliability, Ihave fullcoverage""I makepayments onthe car but Iown it"Customer issketched outby SnapshotDogsbarking inthebackgroundCustomer saysthey don't live withanyone, answersmore than 1 tohouseholdresidentsCustomerinterruptsyou duringsnapshot"I'lltranslatefor them"Doesn'tknow theirpolicy is withan agent"Well thebank ownsthe housebut I paythem"Explain youdon't workforcommissionMaritalstatus isunclear"Why didn'tI get acancellationnotice?"I don't haveor needhomeowner'sinsurance"What is yourdeductible?"*answerswith premiumamt*"That's notthe rightquote, openthe otherone""Can't youjust tell mehow muchit's going tobe?"Customersays "no"topurchase"I just use itto drive" forvehicleusagequestion"I don't havethat caranymore" inref. toaccidentsCalled tobe takenoff mailinglist"I don't need a6 month policy,I'm only goingto have it for amonth"Customersays "yes"to PHA"Can Imail in myfirstpayment?"A sneakingsuspicion thecustomer islying"Let me put youon hold" *canhear customertalking inbackgroundTickets pullin MVR"oh I forgotabout that""Can allmy policiesbe on onebill?"Spin-offchildpolicy"I wanna putmy MC onmy Autopolicy""Why doyou needto knowthat?""I don't haveliability, Ihave fullcoverage""I makepayments onthe car but Iown it"Customer issketched outby SnapshotDogsbarking inthebackgroundCustomer saysthey don't live withanyone, answersmore than 1 tohouseholdresidentsCustomerinterruptsyou duringsnapshot"I'lltranslatefor them"Doesn'tknow theirpolicy is withan agent

CUSTOMERS SAY THE DARN-DEST THINGS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Well the bank owns the house but I pay them"
  2. Explain you don't work for commission
  3. Marital status is unclear
  4. "Why didn't I get a cancellation notice?"
  5. I don't have or need homeowner's insurance
  6. "What is your deductible?" *answers with premium amt*
  7. "That's not the right quote, open the other one"
  8. "Can't you just tell me how much it's going to be?"
  9. Customer says "no" to purchase
  10. "I just use it to drive" for vehicle usage question
  11. "I don't have that car anymore" in ref. to accidents
  12. Called to be taken off mailing list
  13. "I don't need a 6 month policy, I'm only going to have it for a month"
  14. Customer says "yes" to PHA
  15. "Can I mail in my first payment?"
  16. A sneaking suspicion the customer is lying
  17. "Let me put you on hold" *can hear customer talking in background
  18. Tickets pull in MVR "oh I forgot about that"
  19. "Can all my policies be on one bill?"
  20. Spin-off child policy
  21. "I wanna put my MC on my Auto policy"
  22. "Why do you need to know that?"
  23. "I don't have liability, I have full coverage"
  24. "I make payments on the car but I own it"
  25. Customer is sketched out by Snapshot
  26. Dogs barking in the background
  27. Customer says they don't live with anyone, answers more than 1 to household residents
  28. Customer interrupts you during snapshot
  29. "I'll translate for them"
  30. Doesn't know their policy is with an agent