"I don't havethat caranymore" inref. toaccidents"Let me put youon hold" *canhear customertalking inbackgroundMaritalstatus isunclearSpin-offchildpolicyA sneakingsuspicion thecustomer islying"I just use itto drive" forvehicleusagequestionExplain youdon't workforcommission"I don't haveliability, Ihave fullcoverage"Tickets pullin MVR"oh I forgotabout that""Can Imail in myfirstpayment?"Customerinterruptsyou duringsnapshotDogsbarking inthebackgroundCustomersays "yes"to PHA"Why doyou needto knowthat?""I makepayments onthe car but Iown it"I don't haveor needhomeowner'sinsurance"Well thebank ownsthe housebut I paythem""I don't need a6 month policy,I'm only goingto have it for amonth"Doesn'tknow theirpolicy is withan agent"What is yourdeductible?"*answerswith premiumamt*Customersays "no"topurchase"Why didn'tI get acancellationnotice?""Can't youjust tell mehow muchit's going tobe?""I wanna putmy MC onmy Autopolicy""Can allmy policiesbe on onebill?"Called tobe takenoff mailinglist"I'lltranslatefor them"Customer saysthey don't live withanyone, answersmore than 1 tohouseholdresidents"That's notthe rightquote, openthe otherone"Customer issketched outby Snapshot"I don't havethat caranymore" inref. toaccidents"Let me put youon hold" *canhear customertalking inbackgroundMaritalstatus isunclearSpin-offchildpolicyA sneakingsuspicion thecustomer islying"I just use itto drive" forvehicleusagequestionExplain youdon't workforcommission"I don't haveliability, Ihave fullcoverage"Tickets pullin MVR"oh I forgotabout that""Can Imail in myfirstpayment?"Customerinterruptsyou duringsnapshotDogsbarking inthebackgroundCustomersays "yes"to PHA"Why doyou needto knowthat?""I makepayments onthe car but Iown it"I don't haveor needhomeowner'sinsurance"Well thebank ownsthe housebut I paythem""I don't need a6 month policy,I'm only goingto have it for amonth"Doesn'tknow theirpolicy is withan agent"What is yourdeductible?"*answerswith premiumamt*Customersays "no"topurchase"Why didn'tI get acancellationnotice?""Can't youjust tell mehow muchit's going tobe?""I wanna putmy MC onmy Autopolicy""Can allmy policiesbe on onebill?"Called tobe takenoff mailinglist"I'lltranslatefor them"Customer saysthey don't live withanyone, answersmore than 1 tohouseholdresidents"That's notthe rightquote, openthe otherone"Customer issketched outby Snapshot

CUSTOMERS SAY THE DARN-DEST THINGS - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't have that car anymore" in ref. to accidents
  2. "Let me put you on hold" *can hear customer talking in background
  3. Marital status is unclear
  4. Spin-off child policy
  5. A sneaking suspicion the customer is lying
  6. "I just use it to drive" for vehicle usage question
  7. Explain you don't work for commission
  8. "I don't have liability, I have full coverage"
  9. Tickets pull in MVR "oh I forgot about that"
  10. "Can I mail in my first payment?"
  11. Customer interrupts you during snapshot
  12. Dogs barking in the background
  13. Customer says "yes" to PHA
  14. "Why do you need to know that?"
  15. "I make payments on the car but I own it"
  16. I don't have or need homeowner's insurance
  17. "Well the bank owns the house but I pay them"
  18. "I don't need a 6 month policy, I'm only going to have it for a month"
  19. Doesn't know their policy is with an agent
  20. "What is your deductible?" *answers with premium amt*
  21. Customer says "no" to purchase
  22. "Why didn't I get a cancellation notice?"
  23. "Can't you just tell me how much it's going to be?"
  24. "I wanna put my MC on my Auto policy"
  25. "Can all my policies be on one bill?"
  26. Called to be taken off mailing list
  27. "I'll translate for them"
  28. Customer says they don't live with anyone, answers more than 1 to household residents
  29. "That's not the right quote, open the other one"
  30. Customer is sketched out by Snapshot