This bingo card has a free space and 30 words: "Can I mail in my first payment?", "I don't have liability, I have full coverage", "What is your deductible?" *answers with premium amt*, Customer interrupts you during snapshot, Tickets pull in MVR "oh I forgot about that", "Why do you need to know that?", "Can't you just tell me how much it's going to be?", Dogs barking in the background, Explain you don't work for commission, A sneaking suspicion the customer is lying, Customer says they don't live with anyone, answers more than 1 to household residents, "I just use it to drive" for vehicle usage question, "I wanna put my MC on my Auto policy", "Can all my policies be on one bill?", "Why didn't I get a cancellation notice?", Doesn't know their policy is with an agent, Spin-off child policy, "I don't have that car anymore" in ref. to accidents, Marital status is unclear, Customer says "no" to purchase, Customer says "yes" to PHA, "Let me put you on hold" *can hear customer talking in background, "I make payments on the car but I own it", "Well the bank owns the house but I pay them", I don't have or need homeowner's insurance, Customer is sketched out by Snapshot, Called to be taken off mailing list, "That's not the right quote, open the other one", "I don't need a 6 month policy, I'm only going to have it for a month" and "I'll translate for them".
The UPS Store Bingo | Customer Scenario Roulette | Claims Bingo | Claims Bingo | Retail Pharmacy Bingo
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