Memberneeded acostestimateThe callerwas neverput onholdLooked up aprecert inATV for thememberMembersID has a7 in itMore than4memberson planHeard adog bark inthebackgroundMake aBHreferralYoueducateda memberon AMWHad tolook up anINNproviderScheduleda flu shotfor thememberA membersbirthday is inNovemberBaby criedin thebackgroundSent aCPB toprovider ormemberHad aclinicalswivel onthe callYou senta claimback forreworkReachedout toclaimslifelinesSent atext viaagent toolCall hadsomethingto do withCovidHad totransfer toExpressScriptsMemberwascalling foran ID cardRefer amember toa programin the PSTMemberhad mettheir Ded& CoinMembersID has a6 in itDeescalateda callMemberneeded acostestimateThe callerwas neverput onholdLooked up aprecert inATV for thememberMembersID has a7 in itMore than4memberson planHeard adog bark inthebackgroundMake aBHreferralYoueducateda memberon AMWHad tolook up anINNproviderScheduleda flu shotfor thememberA membersbirthday is inNovemberBaby criedin thebackgroundSent aCPB toprovider ormemberHad aclinicalswivel onthe callYou senta claimback forreworkReachedout toclaimslifelinesSent atext viaagent toolCall hadsomethingto do withCovidHad totransfer toExpressScriptsMemberwascalling foran ID cardRefer amember toa programin the PSTMemberhad mettheir Ded& CoinMembersID has a6 in itDeescalateda call

A1A Member Advocate - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member needed a cost estimate
  2. The caller was never put on hold
  3. Looked up a precert in ATV for the member
  4. Members ID has a 7 in it
  5. More than 4 members on plan
  6. Heard a dog bark in the background
  7. Make a BH referral
  8. You educated a member on AMW
  9. Had to look up an INN provider
  10. Scheduled a flu shot for the member
  11. A members birthday is in November
  12. Baby cried in the background
  13. Sent a CPB to provider or member
  14. Had a clinical swivel on the call
  15. You sent a claim back for rework
  16. Reached out to claims lifelines
  17. Sent a text via agent tool
  18. Call had something to do with Covid
  19. Had to transfer to Express Scripts
  20. Member was calling for an ID card
  21. Refer a member to a program in the PST
  22. Member had met their Ded & Coin
  23. Members ID has a 6 in it
  24. Deescalated a call