A membersbirthday is inNovemberHad aclinicalswivel onthe callMembersID has a6 in itSent aCPB toprovider ormemberLooked up aprecert inATV for thememberDeescalateda callYoueducateda memberon AMWMake aBHreferralBaby criedin thebackgroundCall hadsomethingto do withCovidHad totransfer toExpressScriptsHeard adog bark inthebackgroundMore than4memberson planSent atext viaagent toolMemberneeded acostestimateThe callerwas neverput onholdMembersID has a7 in itScheduleda flu shotfor thememberHad tolook up anINNproviderRefer amember toa programin the PSTYou senta claimback forreworkMemberwascalling foran ID cardReachedout toclaimslifelinesMemberhad mettheir Ded& CoinA membersbirthday is inNovemberHad aclinicalswivel onthe callMembersID has a6 in itSent aCPB toprovider ormemberLooked up aprecert inATV for thememberDeescalateda callYoueducateda memberon AMWMake aBHreferralBaby criedin thebackgroundCall hadsomethingto do withCovidHad totransfer toExpressScriptsHeard adog bark inthebackgroundMore than4memberson planSent atext viaagent toolMemberneeded acostestimateThe callerwas neverput onholdMembersID has a7 in itScheduleda flu shotfor thememberHad tolook up anINNproviderRefer amember toa programin the PSTYou senta claimback forreworkMemberwascalling foran ID cardReachedout toclaimslifelinesMemberhad mettheir Ded& Coin

A1A Member Advocate - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A members birthday is in November
  2. Had a clinical swivel on the call
  3. Members ID has a 6 in it
  4. Sent a CPB to provider or member
  5. Looked up a precert in ATV for the member
  6. Deescalated a call
  7. You educated a member on AMW
  8. Make a BH referral
  9. Baby cried in the background
  10. Call had something to do with Covid
  11. Had to transfer to Express Scripts
  12. Heard a dog bark in the background
  13. More than 4 members on plan
  14. Sent a text via agent tool
  15. Member needed a cost estimate
  16. The caller was never put on hold
  17. Members ID has a 7 in it
  18. Scheduled a flu shot for the member
  19. Had to look up an INN provider
  20. Refer a member to a program in the PST
  21. You sent a claim back for rework
  22. Member was calling for an ID card
  23. Reached out to claims lifelines
  24. Member had met their Ded & Coin