(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I was sitting there when the doctor sent the eRx/fax"
"Refill everything on my profile."
"When should I expect my refill to be ready?"
"I don't want to be transferred to a nurse."
"Why can't I talk to my doctor’s office?"
"What do you mean I don't have any refills?"
"I want to speak with my doctor."
"But my doctor always approves it early."
"I'm going out of town and need my refill today."
"My doctor told me I could take extra.."
"But I have insurance!".
"Please change that hold music."
"This isn't CVS?
"What do you mean I have a deductible?"
"My pharmacy told me to call you guys."
"But my bottle says zero refills."
"I called in last night[after close], why isn't it ready yet[at open]?"