(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"But I have insurance!".
"This isn't CVS?
"I want to speak with my doctor."
"My pharmacy told me to call you guys."
"That's not over-the-counter?"
"I paid $X.xx last time."
"Please change that hold music."
"I get stuff filled here all the time."
"I called in last night[after close], why isn't it ready yet[at open]?"
"When did that start?"
"Refill everything on my profile."
"What do you mean I have a deductible?"
"They spilled down the drain."
"Why can't I talk to my doctor’s office?"
"But I'm out"
"My doctor told me I could take extra.."
"I need the little white ones refilled."
"When should I expect my refill to be ready?"
"But I NEED it!"
"But my doctor always approves it early."
"I was sitting there when the doctor sent the eRx/fax"