(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I paid $X.xx last time."
"But my bottle says zero refills."
"My doctor told me I could take extra.."
"But my doctor always approves it early."
"Please change that hold music."
"They spilled down the drain."
"I called in last night[after close], why isn't it ready yet[at open]?"
"When did that start?"
"This isn't CVS?
"I'm going out of town and need my refill today."
"Why can't I talk to my doctor’s office?"
"That's not over-the-counter?"
"I get stuff filled here all the time."
"When should I expect my refill to be ready?"
"Refill everything on my profile."
"But I'm out"
"My pharmacy told me to call you guys."
"But I have insurance!".
"I don't want to be transferred to a nurse."
"But I NEED it!"
"I need the little white ones refilled."
"I was sitting there when the doctor sent the eRx/fax"