(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"But I NEED it!"
"When did that start?"
"What do you mean I don't have any refills?"
"I don't want to be transferred to a nurse."
"That's not over-the-counter?"
"Why can't I talk to my doctor’s office?"
"This isn't CVS?
"When should I expect my refill to be ready?"
"My pharmacy told me to call you guys."
"I paid $X.xx last time."
"I get stuff filled here all the time."
"But my bottle says zero refills."
"I called in last night[after close], why isn't it ready yet[at open]?"
"But my doctor always approves it early."
"I'm going out of town and need my refill today."
"I need the little white ones refilled."
"They spilled down the drain."
"I want to speak with my doctor."
"But I'm out"
"But I have insurance!".
"I was sitting there when the doctor sent the eRx/fax"