This bingo card has a free space and 25 words: "But I'm out", "My doctor told me I could take extra..", "Please change that hold music.", "What do you mean I don't have any refills?", "When did that start?", "Why can't I talk to my doctor’s office?", "But my doctor always approves it early.", "Refill everything on my profile.", "I was sitting there when the doctor sent the eRx/fax", "I paid $X.xx last time.", "But I NEED it!", "I need the little white ones refilled.", "They spilled down the drain.", "I get stuff filled here all the time.", "When should I expect my refill to be ready?", "What do you mean I have a deductible?", "I want to speak with my doctor.", "I don't want to be transferred to a nurse.", "But my bottle says zero refills.", "This isn't CVS?, "I'm going out of town and need my refill today.", "I called in last night[after close], why isn't it ready yet[at open]?", "My pharmacy told me to call you guys.", "That's not over-the-counter?" and "But I have insurance!"..
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