"Whenshould Iexpect myrefill to beready?"“Don’t youhave myinsurancecard on file?”"Theyspilleddown thedrain."“I don’tknow, can’tyou just lookon myprofile?”“I wantthebrand.”"Mypharmacytold me tocall you.""Refilleverythingon myprofile.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""What doyou mean Ihave adeductible?"“I needeverythingtransferredto mailorder.”"I don't wantto betransferredto a nurse.""But I haveinsurance!".“Have mydoctorcall me.”"I want tospeakwith mydoctor.""ButI'm out""But mydoctoralwaysapproves itearly.""My doctortold me Icould takeextra..""But INEEDit!""What doyou mean Idon't haveany refills?""But mybottlesays zerorefills.""Thisisn'tCVS?“Is thatthegeneric?”"I get stufffilled thereall thetime."“I needeverythingchanged to a90 daysupply.”"I need thelittle whiteonesrefilled."“But mypharmacyfaxed thatover..”"Whendid thatstart?""I was sittingthere whenthe doctorsent theeRx/fax""Pleasechangethat holdmusic."“But I’mgoing outof town..”"That'snot over-the-counter?"“Myinsurancehasn’tchanged.”"I paid$X.xx lasttime.""Why can'tI talk to mydoctor’soffice?""Whenshould Iexpect myrefill to beready?"“Don’t youhave myinsurancecard on file?”"Theyspilleddown thedrain."“I don’tknow, can’tyou just lookon myprofile?”“I wantthebrand.”"Mypharmacytold me tocall you.""Refilleverythingon myprofile.""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""What doyou mean Ihave adeductible?"“I needeverythingtransferredto mailorder.”"I don't wantto betransferredto a nurse.""But I haveinsurance!".“Have mydoctorcall me.”"I want tospeakwith mydoctor.""ButI'm out""But mydoctoralwaysapproves itearly.""My doctortold me Icould takeextra..""But INEEDit!""What doyou mean Idon't haveany refills?""But mybottlesays zerorefills.""Thisisn'tCVS?“Is thatthegeneric?”"I get stufffilled thereall thetime."“I needeverythingchanged to a90 daysupply.”"I need thelittle whiteonesrefilled."“But mypharmacyfaxed thatover..”"Whendid thatstart?""I was sittingthere whenthe doctorsent theeRx/fax""Pleasechangethat holdmusic."“But I’mgoing outof town..”"That'snot over-the-counter?"“Myinsurancehasn’tchanged.”"I paid$X.xx lasttime.""Why can'tI talk to mydoctor’soffice?"

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "When should I expect my refill to be ready?"
  2. “Don’t you have my insurance card on file?”
  3. "They spilled down the drain."
  4. “I don’t know, can’t you just look on my profile?”
  5. “I want the brand.”
  6. "My pharmacy told me to call you."
  7. "Refill everything on my profile."
  8. "I called it in last night [after close], why isn't it ready yet [at open]?"
  9. "What do you mean I have a deductible?"
  10. “I need everything transferred to mailorder.”
  11. "I don't want to be transferred to a nurse."
  12. "But I have insurance!".
  13. “Have my doctor call me.”
  14. "I want to speak with my doctor."
  15. "But I'm out"
  16. "But my doctor always approves it early."
  17. "My doctor told me I could take extra.."
  18. "But I NEED it!"
  19. "What do you mean I don't have any refills?"
  20. "But my bottle says zero refills."
  21. "This isn't CVS?
  22. “Is that the generic?”
  23. "I get stuff filled there all the time."
  24. “I need everything changed to a 90 day supply.”
  25. "I need the little white ones refilled."
  26. “But my pharmacy faxed that over..”
  27. "When did that start?"
  28. "I was sitting there when the doctor sent the eRx/fax"
  29. "Please change that hold music."
  30. “But I’m going out of town..”
  31. "That's not over-the-counter?"
  32. “My insurance hasn’t changed.”
  33. "I paid $X.xx last time."
  34. "Why can't I talk to my doctor’s office?"