"What doyou mean Ihave adeductible?""What doyou mean Idon't haveany refills?""I don't wantto betransferredto a nurse.""My doctortold me Icould takeextra..""Whendid thatstart?""I was sittingthere whenthe doctorsent theeRx/fax""Whenshould Iexpect myrefill to beready?""Pleasechangethat holdmusic."“I needeverythingtransferredto mailorder.”"But INEEDit!"“Have mydoctorcall me.”"ButI'm out"“I don’tknow, can’tyou just lookon myprofile?”"Thisisn'tCVS?“But mypharmacyfaxed thatover..”“Is thatthegeneric?”"But mydoctoralwaysapproves itearly.""But I haveinsurance!"."I paid$X.xx lasttime."“Don’t youhave myinsurancecard on file?”"I want tospeakwith mydoctor.""Theyspilleddown thedrain.""That'snot over-the-counter?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Mypharmacytold me tocall you."“But I’mgoing outof town..”"I get stufffilled thereall thetime."“I needeverythingchanged to a90 daysupply.”"But mybottlesays zerorefills."“I wantthebrand.”"Refilleverythingon myprofile.""Why can'tI talk to mydoctor’soffice?"“Myinsurancehasn’tchanged.”"I need thelittle whiteonesrefilled.""What doyou mean Ihave adeductible?""What doyou mean Idon't haveany refills?""I don't wantto betransferredto a nurse.""My doctortold me Icould takeextra..""Whendid thatstart?""I was sittingthere whenthe doctorsent theeRx/fax""Whenshould Iexpect myrefill to beready?""Pleasechangethat holdmusic."“I needeverythingtransferredto mailorder.”"But INEEDit!"“Have mydoctorcall me.”"ButI'm out"“I don’tknow, can’tyou just lookon myprofile?”"Thisisn'tCVS?“But mypharmacyfaxed thatover..”“Is thatthegeneric?”"But mydoctoralwaysapproves itearly.""But I haveinsurance!"."I paid$X.xx lasttime."“Don’t youhave myinsurancecard on file?”"I want tospeakwith mydoctor.""Theyspilleddown thedrain.""That'snot over-the-counter?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Mypharmacytold me tocall you."“But I’mgoing outof town..”"I get stufffilled thereall thetime."“I needeverythingchanged to a90 daysupply.”"But mybottlesays zerorefills."“I wantthebrand.”"Refilleverythingon myprofile.""Why can'tI talk to mydoctor’soffice?"“Myinsurancehasn’tchanged.”"I need thelittle whiteonesrefilled."

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "What do you mean I have a deductible?"
  2. "What do you mean I don't have any refills?"
  3. "I don't want to be transferred to a nurse."
  4. "My doctor told me I could take extra.."
  5. "When did that start?"
  6. "I was sitting there when the doctor sent the eRx/fax"
  7. "When should I expect my refill to be ready?"
  8. "Please change that hold music."
  9. “I need everything transferred to mailorder.”
  10. "But I NEED it!"
  11. “Have my doctor call me.”
  12. "But I'm out"
  13. “I don’t know, can’t you just look on my profile?”
  14. "This isn't CVS?
  15. “But my pharmacy faxed that over..”
  16. “Is that the generic?”
  17. "But my doctor always approves it early."
  18. "But I have insurance!".
  19. "I paid $X.xx last time."
  20. “Don’t you have my insurance card on file?”
  21. "I want to speak with my doctor."
  22. "They spilled down the drain."
  23. "That's not over-the-counter?"
  24. "I called it in last night [after close], why isn't it ready yet [at open]?"
  25. "My pharmacy told me to call you."
  26. “But I’m going out of town..”
  27. "I get stuff filled there all the time."
  28. “I need everything changed to a 90 day supply.”
  29. "But my bottle says zero refills."
  30. “I want the brand.”
  31. "Refill everything on my profile."
  32. "Why can't I talk to my doctor’s office?"
  33. “My insurance hasn’t changed.”
  34. "I need the little white ones refilled."