(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I want to speak with my doctor."
“I need everything changed to a 90 day supply.”
"But I NEED it!"
"What do you mean I have a deductible?"
“I want the brand.”
“Don’t you have my insurance card on file?”
"Refill everything on my profile."
"When did that start?"
"What do you mean I don't have any refills?"
"That's not over-the-counter?"
"My pharmacy told me to call you."
“But my pharmacy faxed that over..”
“Is that the generic?”
"I need the little white ones refilled."
"But my bottle says zero refills."
“But I’m going out of town..”
"I was sitting there when the doctor sent the eRx/fax"
"I don't want to be transferred to a nurse."
"When should I expect my refill to be ready?"
“My insurance hasn’t changed.”
“I need everything transferred to mailorder.”
"This isn't CVS?
"But my doctor always approves it early."
“Have my doctor call me.”
"But I have insurance!".
"I get stuff filled there all the time."
"I called it in last night [after close], why isn't it ready yet [at open]?"
"I paid $X.xx last time."
"Please change that hold music."
"Why can't I talk to my doctor’s office?"
“I don’t know, can’t you just look on my profile?”