"Whendid thatstart?""Theyspilleddown thedrain.""Refilleverythingon myprofile.""I was sittingthere whenthe doctorsent theeRx/fax"“But I’mgoing outof town..”“Is thatthegeneric?”“Myinsurancehasn’tchanged.”"But I haveinsurance!".“I needeverythingtransferredto mailorder.”"My doctortold me Icould takeextra.."“I wantthebrand.”"ButI'm out""I want tospeakwith mydoctor.""What doyou mean Idon't haveany refills?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Thisisn'tCVS?"But mydoctoralwaysapproves itearly.""Why can'tI talk to mydoctor’soffice?""Pleasechangethat holdmusic.""But mybottlesays zerorefills.""Mypharmacytold me tocall you."“I needeverythingchanged to a90 daysupply.”"What doyou mean Ihave adeductible?""That'snot over-the-counter?"“Have mydoctorcall me.”"Whenshould Iexpect myrefill to beready?"“But mypharmacyfaxed thatover..”"I get stufffilled thereall thetime."“I don’tknow, can’tyou just lookon myprofile?”"I paid$X.xx lasttime.""I need thelittle whiteonesrefilled."“Don’t youhave myinsurancecard on file?”"But INEEDit!""I don't wantto betransferredto a nurse.""Whendid thatstart?""Theyspilleddown thedrain.""Refilleverythingon myprofile.""I was sittingthere whenthe doctorsent theeRx/fax"“But I’mgoing outof town..”“Is thatthegeneric?”“Myinsurancehasn’tchanged.”"But I haveinsurance!".“I needeverythingtransferredto mailorder.”"My doctortold me Icould takeextra.."“I wantthebrand.”"ButI'm out""I want tospeakwith mydoctor.""What doyou mean Idon't haveany refills?""I called it inlast night [afterclose], why isn'tit ready yet [atopen]?""Thisisn'tCVS?"But mydoctoralwaysapproves itearly.""Why can'tI talk to mydoctor’soffice?""Pleasechangethat holdmusic.""But mybottlesays zerorefills.""Mypharmacytold me tocall you."“I needeverythingchanged to a90 daysupply.”"What doyou mean Ihave adeductible?""That'snot over-the-counter?"“Have mydoctorcall me.”"Whenshould Iexpect myrefill to beready?"“But mypharmacyfaxed thatover..”"I get stufffilled thereall thetime."“I don’tknow, can’tyou just lookon myprofile?”"I paid$X.xx lasttime.""I need thelittle whiteonesrefilled."“Don’t youhave myinsurancecard on file?”"But INEEDit!""I don't wantto betransferredto a nurse."

Telepharmacy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "When did that start?"
  2. "They spilled down the drain."
  3. "Refill everything on my profile."
  4. "I was sitting there when the doctor sent the eRx/fax"
  5. “But I’m going out of town..”
  6. “Is that the generic?”
  7. “My insurance hasn’t changed.”
  8. "But I have insurance!".
  9. “I need everything transferred to mailorder.”
  10. "My doctor told me I could take extra.."
  11. “I want the brand.”
  12. "But I'm out"
  13. "I want to speak with my doctor."
  14. "What do you mean I don't have any refills?"
  15. "I called it in last night [after close], why isn't it ready yet [at open]?"
  16. "This isn't CVS?
  17. "But my doctor always approves it early."
  18. "Why can't I talk to my doctor’s office?"
  19. "Please change that hold music."
  20. "But my bottle says zero refills."
  21. "My pharmacy told me to call you."
  22. “I need everything changed to a 90 day supply.”
  23. "What do you mean I have a deductible?"
  24. "That's not over-the-counter?"
  25. “Have my doctor call me.”
  26. "When should I expect my refill to be ready?"
  27. “But my pharmacy faxed that over..”
  28. "I get stuff filled there all the time."
  29. “I don’t know, can’t you just look on my profile?”
  30. "I paid $X.xx last time."
  31. "I need the little white ones refilled."
  32. “Don’t you have my insurance card on file?”
  33. "But I NEED it!"
  34. "I don't want to be transferred to a nurse."