(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I don't want to be transferred to a nurse."
"But I have insurance!".
"But I NEED it!"
“I need everything transferred to mailorder.”
"I get stuff filled there all the time."
"I was sitting there when the doctor sent the eRx/fax"
"I need the little white ones refilled."
"I want to speak with my doctor."
“But my pharmacy faxed that over..”
"Why can't I talk to my doctor’s office?"
“I want the brand.”
“Don’t you have my insurance card on file?”
“I don’t know, can’t you just look on my profile?”
"What do you mean I don't have any refills?"
"My pharmacy told me to call you."
"Please change that hold music."
"My doctor told me I could take extra.."
"What do you mean I have a deductible?"
“I need everything changed to a 90 day supply.”
"That's not over-the-counter?"
“Have my doctor call me.”
“Is that the generic?”
"When should I expect my refill to be ready?"
"I called it in last night [after close], why isn't it ready yet [at open]?"