This bingo card has a free space and 34 words: "But I'm out", "My doctor told me I could take extra..", "Please change that hold music.", "What do you mean I don't have any refills?", "When did that start?", "Why can't I talk to my doctor’s office?", "But my doctor always approves it early.", "Refill everything on my profile.", "I was sitting there when the doctor sent the eRx/fax", "I paid $X.xx last time.", "But I NEED it!", "I need the little white ones refilled.", "They spilled down the drain.", "I get stuff filled there all the time.", "When should I expect my refill to be ready?", "What do you mean I have a deductible?", "I want to speak with my doctor.", "I don't want to be transferred to a nurse.", "But my bottle says zero refills.", "This isn't CVS?, "I called it in last night [after close], why isn't it ready yet [at open]?", "My pharmacy told me to call you.", "That's not over-the-counter?", "But I have insurance!"., “Don’t you have my insurance card on file?”, “Is that the generic?”, “But I’m going out of town..”, “My insurance hasn’t changed.”, “Have my doctor call me.”, “I need everything transferred to mailorder.”, “I need everything changed to a 90 day supply.”, “I don’t know, can’t you just look on my profile?”, “But my pharmacy faxed that over..” and “I want the brand.”.
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