In thewrongFinessequeueUsed the FixReportsfeature inRenovoAnsweredquestionsaboutinternationalreportsTransferredaverificationcallSent anemail fromSalesforceTransferredor handledan auditcallExplainedprogramcancellationSent averificationfax/emailSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordAnsweredquestionsaboutEnrollmentWrote acredit forless than$50Answereda billingquestionSpoke to acandidate'sspouseAnsweredan MVRquestionTook awrongnumbercallUploadedadocumentin RenovoReset anapplicant'spasswordTook acall from aPTIcandidateOpeneda JIRAticketTransferredanescalation toa supervisorAdded anadmin toRenovoAttendeda ZoomcallOpened adisputecase inSalesforceIn thewrongFinessequeueUsed the FixReportsfeature inRenovoAnsweredquestionsaboutinternationalreportsTransferredaverificationcallSent anemail fromSalesforceTransferredor handledan auditcallExplainedprogramcancellationSent averificationfax/emailSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordAnsweredquestionsaboutEnrollmentWrote acredit forless than$50Answereda billingquestionSpoke to acandidate'sspouseAnsweredan MVRquestionTook awrongnumbercallUploadedadocumentin RenovoReset anapplicant'spasswordTook acall from aPTIcandidateOpeneda JIRAticketTransferredanescalation toa supervisorAdded anadmin toRenovoAttendeda ZoomcallOpened adisputecase inSalesforce

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. In the wrong Finesse queue
  2. Used the Fix Reports feature in Renovo
  3. Answered questions about international reports
  4. Transferred a verification call
  5. Sent an email from Salesforce
  6. Transferred or handled an audit call
  7. Explained program cancellation
  8. Sent a verification fax/email
  9. Set up a new account in Salesforce
  10. Educated admin on how to reset password
  11. Answered questions about Enrollment
  12. Wrote a credit for less than $50
  13. Answered a billing question
  14. Spoke to a candidate's spouse
  15. Answered an MVR question
  16. Took a wrong number call
  17. Uploaded a document in Renovo
  18. Reset an applicant's password
  19. Took a call from a PTI candidate
  20. Opened a JIRA ticket
  21. Transferred an escalation to a supervisor
  22. Added an admin to Renovo
  23. Attended a Zoom call
  24. Opened a dispute case in Salesforce