Uploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsSent anemail fromSalesforceExplainedprogramcancellationReset anapplicant'spasswordAttendeda ZoomcallAnswereda billingquestionTransferredanescalation toa supervisorAnsweredquestionsaboutEnrollmentTook acall from aPTIcandidateTook awrongnumbercallTransferredaverificationcallSent averificationfax/emailWrote acredit forless than$50Added anadmin toRenovoSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordAnsweredan MVRquestionOpeneda JIRAticketTransferredor handledan auditcallSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoIn thewrongFinessequeueOpened adisputecase inSalesforceUploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsSent anemail fromSalesforceExplainedprogramcancellationReset anapplicant'spasswordAttendeda ZoomcallAnswereda billingquestionTransferredanescalation toa supervisorAnsweredquestionsaboutEnrollmentTook acall from aPTIcandidateTook awrongnumbercallTransferredaverificationcallSent averificationfax/emailWrote acredit forless than$50Added anadmin toRenovoSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordAnsweredan MVRquestionOpeneda JIRAticketTransferredor handledan auditcallSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoIn thewrongFinessequeueOpened adisputecase inSalesforce

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uploaded a document in Renovo
  2. Answered questions about international reports
  3. Sent an email from Salesforce
  4. Explained program cancellation
  5. Reset an applicant's password
  6. Attended a Zoom call
  7. Answered a billing question
  8. Transferred an escalation to a supervisor
  9. Answered questions about Enrollment
  10. Took a call from a PTI candidate
  11. Took a wrong number call
  12. Transferred a verification call
  13. Sent a verification fax/email
  14. Wrote a credit for less than $50
  15. Added an admin to Renovo
  16. Set up a new account in Salesforce
  17. Educated admin on how to reset password
  18. Answered an MVR question
  19. Opened a JIRA ticket
  20. Transferred or handled an audit call
  21. Spoke to a candidate's spouse
  22. Used the Fix Reports feature in Renovo
  23. In the wrong Finesse queue
  24. Opened a dispute case in Salesforce