Sent averificationfax/emailAdded anadmin toRenovoTook awrongnumbercallOpeneda JIRAticketSpoke to acandidate'sspouseIn thewrongFinessequeueTransferredor handledan auditcallTransferredanescalation toa supervisorAnswereda billingquestionUploadedadocumentin RenovoEducatedadmin onhow to resetpasswordSet up anewaccount inSalesforceOpened adisputecase inSalesforceTook acall from aPTIcandidateAnsweredquestionsaboutEnrollmentExplainedprogramcancellationAnsweredan MVRquestionWrote acredit forless than$50TransferredaverificationcallAttendeda ZoomcallSent anemail fromSalesforceUsed the FixReportsfeature inRenovoAnsweredquestionsaboutinternationalreportsReset anapplicant'spasswordSent averificationfax/emailAdded anadmin toRenovoTook awrongnumbercallOpeneda JIRAticketSpoke to acandidate'sspouseIn thewrongFinessequeueTransferredor handledan auditcallTransferredanescalation toa supervisorAnswereda billingquestionUploadedadocumentin RenovoEducatedadmin onhow to resetpasswordSet up anewaccount inSalesforceOpened adisputecase inSalesforceTook acall from aPTIcandidateAnsweredquestionsaboutEnrollmentExplainedprogramcancellationAnsweredan MVRquestionWrote acredit forless than$50TransferredaverificationcallAttendeda ZoomcallSent anemail fromSalesforceUsed the FixReportsfeature inRenovoAnsweredquestionsaboutinternationalreportsReset anapplicant'spassword

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a verification fax/email
  2. Added an admin to Renovo
  3. Took a wrong number call
  4. Opened a JIRA ticket
  5. Spoke to a candidate's spouse
  6. In the wrong Finesse queue
  7. Transferred or handled an audit call
  8. Transferred an escalation to a supervisor
  9. Answered a billing question
  10. Uploaded a document in Renovo
  11. Educated admin on how to reset password
  12. Set up a new account in Salesforce
  13. Opened a dispute case in Salesforce
  14. Took a call from a PTI candidate
  15. Answered questions about Enrollment
  16. Explained program cancellation
  17. Answered an MVR question
  18. Wrote a credit for less than $50
  19. Transferred a verification call
  20. Attended a Zoom call
  21. Sent an email from Salesforce
  22. Used the Fix Reports feature in Renovo
  23. Answered questions about international reports
  24. Reset an applicant's password