Uploadedadocumentin RenovoAnsweredan MVRquestionTransferredor handledan auditcallAttendeda ZoomcallSent averificationfax/emailTransferredaverificationcallTransferredanescalation toa supervisorEducatedadmin onhow to resetpasswordOpeneda JIRAticketAnsweredquestionsaboutinternationalreportsAnswereda billingquestionExplainedprogramcancellationIn thewrongFinessequeueTook awrongnumbercallReset anapplicant'spasswordAnsweredquestionsaboutEnrollmentOpened adisputecase inSalesforceAdded anadmin toRenovoTook acall from aPTIcandidateSent anemail fromSalesforceUsed the FixReportsfeature inRenovoSpoke to acandidate'sspouseWrote acredit forless than$50Set up anewaccount inSalesforceUploadedadocumentin RenovoAnsweredan MVRquestionTransferredor handledan auditcallAttendeda ZoomcallSent averificationfax/emailTransferredaverificationcallTransferredanescalation toa supervisorEducatedadmin onhow to resetpasswordOpeneda JIRAticketAnsweredquestionsaboutinternationalreportsAnswereda billingquestionExplainedprogramcancellationIn thewrongFinessequeueTook awrongnumbercallReset anapplicant'spasswordAnsweredquestionsaboutEnrollmentOpened adisputecase inSalesforceAdded anadmin toRenovoTook acall from aPTIcandidateSent anemail fromSalesforceUsed the FixReportsfeature inRenovoSpoke to acandidate'sspouseWrote acredit forless than$50Set up anewaccount inSalesforce

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uploaded a document in Renovo
  2. Answered an MVR question
  3. Transferred or handled an audit call
  4. Attended a Zoom call
  5. Sent a verification fax/email
  6. Transferred a verification call
  7. Transferred an escalation to a supervisor
  8. Educated admin on how to reset password
  9. Opened a JIRA ticket
  10. Answered questions about international reports
  11. Answered a billing question
  12. Explained program cancellation
  13. In the wrong Finesse queue
  14. Took a wrong number call
  15. Reset an applicant's password
  16. Answered questions about Enrollment
  17. Opened a dispute case in Salesforce
  18. Added an admin to Renovo
  19. Took a call from a PTI candidate
  20. Sent an email from Salesforce
  21. Used the Fix Reports feature in Renovo
  22. Spoke to a candidate's spouse
  23. Wrote a credit for less than $50
  24. Set up a new account in Salesforce