Took awrongnumbercallOpened adisputecase inSalesforceTransferredanescalation toa supervisorReset anapplicant'spasswordUsed the FixReportsfeature inRenovoTook acall from aPTIcandidateIn thewrongFinessequeueUploadedadocumentin RenovoAnswereda billingquestionSpoke to acandidate'sspouseSent anemail fromSalesforceExplainedprogramcancellationOpeneda JIRAticketAttendeda ZoomcallAnsweredan MVRquestionAdded anadmin toRenovoSet up anewaccount inSalesforceAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50Educatedadmin onhow to resetpasswordAnsweredquestionsaboutEnrollmentTransferredor handledan auditcallSent averificationfax/emailTransferredaverificationcallTook awrongnumbercallOpened adisputecase inSalesforceTransferredanescalation toa supervisorReset anapplicant'spasswordUsed the FixReportsfeature inRenovoTook acall from aPTIcandidateIn thewrongFinessequeueUploadedadocumentin RenovoAnswereda billingquestionSpoke to acandidate'sspouseSent anemail fromSalesforceExplainedprogramcancellationOpeneda JIRAticketAttendeda ZoomcallAnsweredan MVRquestionAdded anadmin toRenovoSet up anewaccount inSalesforceAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50Educatedadmin onhow to resetpasswordAnsweredquestionsaboutEnrollmentTransferredor handledan auditcallSent averificationfax/emailTransferredaverificationcall

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a wrong number call
  2. Opened a dispute case in Salesforce
  3. Transferred an escalation to a supervisor
  4. Reset an applicant's password
  5. Used the Fix Reports feature in Renovo
  6. Took a call from a PTI candidate
  7. In the wrong Finesse queue
  8. Uploaded a document in Renovo
  9. Answered a billing question
  10. Spoke to a candidate's spouse
  11. Sent an email from Salesforce
  12. Explained program cancellation
  13. Opened a JIRA ticket
  14. Attended a Zoom call
  15. Answered an MVR question
  16. Added an admin to Renovo
  17. Set up a new account in Salesforce
  18. Answered questions about international reports
  19. Wrote a credit for less than $50
  20. Educated admin on how to reset password
  21. Answered questions about Enrollment
  22. Transferred or handled an audit call
  23. Sent a verification fax/email
  24. Transferred a verification call