Educated admin on how to reset password Answered a billing question Answered an MVR question Attended a Zoom call Added an admin to Renovo Sent an email from Salesforce Reset an applicant's password Opened a JIRA ticket Transferred an escalation to a supervisor Took a call from a PTI candidate Uploaded a document in Renovo Transferred or handled an audit call Wrote a credit for less than $50 In the wrong Finesse queue Opened a dispute case in Salesforce Sent a verification fax/email Set up a new account in Salesforce Used the Fix Reports feature in Renovo Transferred a verification call Answered questions about Enrollment Spoke to a candidate's spouse Answered questions about international reports Explained program cancellation Took a wrong number call Educated admin on how to reset password Answered a billing question Answered an MVR question Attended a Zoom call Added an admin to Renovo Sent an email from Salesforce Reset an applicant's password Opened a JIRA ticket Transferred an escalation to a supervisor Took a call from a PTI candidate Uploaded a document in Renovo Transferred or handled an audit call Wrote a credit for less than $50 In the wrong Finesse queue Opened a dispute case in Salesforce Sent a verification fax/email Set up a new account in Salesforce Used the Fix Reports feature in Renovo Transferred a verification call Answered questions about Enrollment Spoke to a candidate's spouse Answered questions about international reports Explained program cancellation Took a wrong number call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Educated admin on how to reset password
Answered a billing question
Answered an MVR question
Attended a Zoom call
Added an admin to Renovo
Sent an email from Salesforce
Reset an applicant's password
Opened a JIRA ticket
Transferred an escalation to a supervisor
Took a call from a PTI candidate
Uploaded a document in Renovo
Transferred or handled an audit call
Wrote a credit for less than $50
In the wrong Finesse queue
Opened a dispute case in Salesforce
Sent a verification fax/email
Set up a new account in Salesforce
Used the Fix Reports feature in Renovo
Transferred a verification call
Answered questions about Enrollment
Spoke to a candidate's spouse
Answered questions about international reports
Explained program cancellation
Took a wrong number call