Uploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsSpoke to acandidate'sspouseTransferredaverificationcallReset anapplicant'spasswordTransferredor handledan auditcallAttendeda ZoomcallUsed the FixReportsfeature inRenovoExplainedprogramcancellationTook awrongnumbercallSent anemail fromSalesforceAnswereda billingquestionIn thewrongFinessequeueEducatedadmin onhow to resetpasswordOpeneda JIRAticketSet up anewaccount inSalesforceSent averificationfax/emailOpened adisputecase inSalesforceTook acall from aPTIcandidateWrote acredit forless than$50Transferredanescalation toa supervisorAdded anadmin toRenovoAnsweredquestionsaboutEnrollmentAnsweredan MVRquestionUploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsSpoke to acandidate'sspouseTransferredaverificationcallReset anapplicant'spasswordTransferredor handledan auditcallAttendeda ZoomcallUsed the FixReportsfeature inRenovoExplainedprogramcancellationTook awrongnumbercallSent anemail fromSalesforceAnswereda billingquestionIn thewrongFinessequeueEducatedadmin onhow to resetpasswordOpeneda JIRAticketSet up anewaccount inSalesforceSent averificationfax/emailOpened adisputecase inSalesforceTook acall from aPTIcandidateWrote acredit forless than$50Transferredanescalation toa supervisorAdded anadmin toRenovoAnsweredquestionsaboutEnrollmentAnsweredan MVRquestion

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Uploaded a document in Renovo
  2. Answered questions about international reports
  3. Spoke to a candidate's spouse
  4. Transferred a verification call
  5. Reset an applicant's password
  6. Transferred or handled an audit call
  7. Attended a Zoom call
  8. Used the Fix Reports feature in Renovo
  9. Explained program cancellation
  10. Took a wrong number call
  11. Sent an email from Salesforce
  12. Answered a billing question
  13. In the wrong Finesse queue
  14. Educated admin on how to reset password
  15. Opened a JIRA ticket
  16. Set up a new account in Salesforce
  17. Sent a verification fax/email
  18. Opened a dispute case in Salesforce
  19. Took a call from a PTI candidate
  20. Wrote a credit for less than $50
  21. Transferred an escalation to a supervisor
  22. Added an admin to Renovo
  23. Answered questions about Enrollment
  24. Answered an MVR question