Wrote a credit for less than $50 Set up a new account in Salesforce Used the Fix Reports feature in Renovo Reset an applicant's password Answered a billing question In the wrong Finesse queue Attended a Zoom call Educated admin on how to reset password Answered questions about international reports Sent a verification fax/email Opened a JIRA ticket Transferred an escalation to a supervisor Sent an email from Salesforce Uploaded a document in Renovo Answered an MVR question Took a wrong number call Answered questions about Enrollment Added an admin to Renovo Opened a dispute case in Salesforce Explained program cancellation Transferred a verification call Took a call from a PTI candidate Transferred or handled an audit call Spoke to a candidate's spouse Wrote a credit for less than $50 Set up a new account in Salesforce Used the Fix Reports feature in Renovo Reset an applicant's password Answered a billing question In the wrong Finesse queue Attended a Zoom call Educated admin on how to reset password Answered questions about international reports Sent a verification fax/email Opened a JIRA ticket Transferred an escalation to a supervisor Sent an email from Salesforce Uploaded a document in Renovo Answered an MVR question Took a wrong number call Answered questions about Enrollment Added an admin to Renovo Opened a dispute case in Salesforce Explained program cancellation Transferred a verification call Took a call from a PTI candidate Transferred or handled an audit call Spoke to a candidate's spouse
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Wrote a credit for less than $50
Set up a new account in Salesforce
Used the Fix Reports feature in Renovo
Reset an applicant's password
Answered a billing question
In the wrong Finesse queue
Attended a Zoom call
Educated admin on how to reset password
Answered questions about international reports
Sent a verification fax/email
Opened a JIRA ticket
Transferred an escalation to a supervisor
Sent an email from Salesforce
Uploaded a document in Renovo
Answered an MVR question
Took a wrong number call
Answered questions about Enrollment
Added an admin to Renovo
Opened a dispute case in Salesforce
Explained program cancellation
Transferred a verification call
Took a call from a PTI candidate
Transferred or handled an audit call
Spoke to a candidate's spouse