Took acall from aPTIcandidateEducatedadmin onhow to resetpasswordAnsweredquestionsaboutinternationalreportsSet up anewaccount inSalesforceAnsweredan MVRquestionExplainedprogramcancellationIn thewrongFinessequeueTook awrongnumbercallUsed the FixReportsfeature inRenovoTransferredaverificationcallSent anemail fromSalesforceAdded anadmin toRenovoReset anapplicant'spasswordSpoke to acandidate'sspouseAnsweredquestionsaboutEnrollmentUploadedadocumentin RenovoAnswereda billingquestionOpeneda JIRAticketWrote acredit forless than$50Opened adisputecase inSalesforceTransferredanescalation toa supervisorSent averificationfax/emailTransferredor handledan auditcallAttendeda ZoomcallTook acall from aPTIcandidateEducatedadmin onhow to resetpasswordAnsweredquestionsaboutinternationalreportsSet up anewaccount inSalesforceAnsweredan MVRquestionExplainedprogramcancellationIn thewrongFinessequeueTook awrongnumbercallUsed the FixReportsfeature inRenovoTransferredaverificationcallSent anemail fromSalesforceAdded anadmin toRenovoReset anapplicant'spasswordSpoke to acandidate'sspouseAnsweredquestionsaboutEnrollmentUploadedadocumentin RenovoAnswereda billingquestionOpeneda JIRAticketWrote acredit forless than$50Opened adisputecase inSalesforceTransferredanescalation toa supervisorSent averificationfax/emailTransferredor handledan auditcallAttendeda Zoomcall

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a call from a PTI candidate
  2. Educated admin on how to reset password
  3. Answered questions about international reports
  4. Set up a new account in Salesforce
  5. Answered an MVR question
  6. Explained program cancellation
  7. In the wrong Finesse queue
  8. Took a wrong number call
  9. Used the Fix Reports feature in Renovo
  10. Transferred a verification call
  11. Sent an email from Salesforce
  12. Added an admin to Renovo
  13. Reset an applicant's password
  14. Spoke to a candidate's spouse
  15. Answered questions about Enrollment
  16. Uploaded a document in Renovo
  17. Answered a billing question
  18. Opened a JIRA ticket
  19. Wrote a credit for less than $50
  20. Opened a dispute case in Salesforce
  21. Transferred an escalation to a supervisor
  22. Sent a verification fax/email
  23. Transferred or handled an audit call
  24. Attended a Zoom call