ExplainedprogramcancellationOpened adisputecase inSalesforceReset anapplicant'spasswordIn thewrongFinessequeueUsed the FixReportsfeature inRenovoEducatedadmin onhow to resetpasswordSpoke to acandidate'sspouseAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50Attendeda ZoomcallUploadedadocumentin RenovoTook acall from aPTIcandidateSent averificationfax/emailSent anemail fromSalesforceSet up anewaccount inSalesforceOpeneda JIRAticketAnsweredan MVRquestionTransferredor handledan auditcallTransferredaverificationcallAdded anadmin toRenovoAnswereda billingquestionTook awrongnumbercallTransferredanescalation toa supervisorAnsweredquestionsaboutEnrollmentExplainedprogramcancellationOpened adisputecase inSalesforceReset anapplicant'spasswordIn thewrongFinessequeueUsed the FixReportsfeature inRenovoEducatedadmin onhow to resetpasswordSpoke to acandidate'sspouseAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50Attendeda ZoomcallUploadedadocumentin RenovoTook acall from aPTIcandidateSent averificationfax/emailSent anemail fromSalesforceSet up anewaccount inSalesforceOpeneda JIRAticketAnsweredan MVRquestionTransferredor handledan auditcallTransferredaverificationcallAdded anadmin toRenovoAnswereda billingquestionTook awrongnumbercallTransferredanescalation toa supervisorAnsweredquestionsaboutEnrollment

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained program cancellation
  2. Opened a dispute case in Salesforce
  3. Reset an applicant's password
  4. In the wrong Finesse queue
  5. Used the Fix Reports feature in Renovo
  6. Educated admin on how to reset password
  7. Spoke to a candidate's spouse
  8. Answered questions about international reports
  9. Wrote a credit for less than $50
  10. Attended a Zoom call
  11. Uploaded a document in Renovo
  12. Took a call from a PTI candidate
  13. Sent a verification fax/email
  14. Sent an email from Salesforce
  15. Set up a new account in Salesforce
  16. Opened a JIRA ticket
  17. Answered an MVR question
  18. Transferred or handled an audit call
  19. Transferred a verification call
  20. Added an admin to Renovo
  21. Answered a billing question
  22. Took a wrong number call
  23. Transferred an escalation to a supervisor
  24. Answered questions about Enrollment