Openeda JIRAticketTransferredaverificationcallExplainedprogramcancellationIn thewrongFinessequeueAnsweredquestionsaboutEnrollmentTook awrongnumbercallTransferredor handledan auditcallEducatedadmin onhow to resetpasswordSent averificationfax/emailReset anapplicant'spasswordSent anemail fromSalesforceTransferredanescalation toa supervisorWrote acredit forless than$50Uploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsUsed the FixReportsfeature inRenovoAnswereda billingquestionOpened adisputecase inSalesforceAttendeda ZoomcallSpoke to acandidate'sspouseTook acall from aPTIcandidateAdded anadmin toRenovoSet up anewaccount inSalesforceAnsweredan MVRquestionOpeneda JIRAticketTransferredaverificationcallExplainedprogramcancellationIn thewrongFinessequeueAnsweredquestionsaboutEnrollmentTook awrongnumbercallTransferredor handledan auditcallEducatedadmin onhow to resetpasswordSent averificationfax/emailReset anapplicant'spasswordSent anemail fromSalesforceTransferredanescalation toa supervisorWrote acredit forless than$50Uploadedadocumentin RenovoAnsweredquestionsaboutinternationalreportsUsed the FixReportsfeature inRenovoAnswereda billingquestionOpened adisputecase inSalesforceAttendeda ZoomcallSpoke to acandidate'sspouseTook acall from aPTIcandidateAdded anadmin toRenovoSet up anewaccount inSalesforceAnsweredan MVRquestion

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a JIRA ticket
  2. Transferred a verification call
  3. Explained program cancellation
  4. In the wrong Finesse queue
  5. Answered questions about Enrollment
  6. Took a wrong number call
  7. Transferred or handled an audit call
  8. Educated admin on how to reset password
  9. Sent a verification fax/email
  10. Reset an applicant's password
  11. Sent an email from Salesforce
  12. Transferred an escalation to a supervisor
  13. Wrote a credit for less than $50
  14. Uploaded a document in Renovo
  15. Answered questions about international reports
  16. Used the Fix Reports feature in Renovo
  17. Answered a billing question
  18. Opened a dispute case in Salesforce
  19. Attended a Zoom call
  20. Spoke to a candidate's spouse
  21. Took a call from a PTI candidate
  22. Added an admin to Renovo
  23. Set up a new account in Salesforce
  24. Answered an MVR question