Transferredor handledan auditcallOpened adisputecase inSalesforceOpeneda JIRAticketEducatedadmin onhow to resetpasswordAttendeda ZoomcallSet up anewaccount inSalesforceAnsweredan MVRquestionSent averificationfax/emailAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50In thewrongFinessequeueTook awrongnumbercallTransferredaverificationcallAdded anadmin toRenovoAnsweredquestionsaboutEnrollmentExplainedprogramcancellationReset anapplicant'spasswordAnswereda billingquestionTransferredanescalation toa supervisorSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoUploadedadocumentin RenovoSent anemail fromSalesforceTook acall from aPTIcandidateTransferredor handledan auditcallOpened adisputecase inSalesforceOpeneda JIRAticketEducatedadmin onhow to resetpasswordAttendeda ZoomcallSet up anewaccount inSalesforceAnsweredan MVRquestionSent averificationfax/emailAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50In thewrongFinessequeueTook awrongnumbercallTransferredaverificationcallAdded anadmin toRenovoAnsweredquestionsaboutEnrollmentExplainedprogramcancellationReset anapplicant'spasswordAnswereda billingquestionTransferredanescalation toa supervisorSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoUploadedadocumentin RenovoSent anemail fromSalesforceTook acall from aPTIcandidate

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred or handled an audit call
  2. Opened a dispute case in Salesforce
  3. Opened a JIRA ticket
  4. Educated admin on how to reset password
  5. Attended a Zoom call
  6. Set up a new account in Salesforce
  7. Answered an MVR question
  8. Sent a verification fax/email
  9. Answered questions about international reports
  10. Wrote a credit for less than $50
  11. In the wrong Finesse queue
  12. Took a wrong number call
  13. Transferred a verification call
  14. Added an admin to Renovo
  15. Answered questions about Enrollment
  16. Explained program cancellation
  17. Reset an applicant's password
  18. Answered a billing question
  19. Transferred an escalation to a supervisor
  20. Spoke to a candidate's spouse
  21. Used the Fix Reports feature in Renovo
  22. Uploaded a document in Renovo
  23. Sent an email from Salesforce
  24. Took a call from a PTI candidate