Answeredan MVRquestionTook awrongnumbercallSent averificationfax/emailTook acall from aPTIcandidateAdded anadmin toRenovoAttendeda ZoomcallReset anapplicant'spasswordTransferredaverificationcallOpened adisputecase inSalesforceIn thewrongFinessequeueExplainedprogramcancellationTransferredor handledan auditcallUploadedadocumentin RenovoTransferredanescalation toa supervisorSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordOpeneda JIRAticketSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoSent anemail fromSalesforceAnsweredquestionsaboutEnrollmentAnswereda billingquestionAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50Answeredan MVRquestionTook awrongnumbercallSent averificationfax/emailTook acall from aPTIcandidateAdded anadmin toRenovoAttendeda ZoomcallReset anapplicant'spasswordTransferredaverificationcallOpened adisputecase inSalesforceIn thewrongFinessequeueExplainedprogramcancellationTransferredor handledan auditcallUploadedadocumentin RenovoTransferredanescalation toa supervisorSet up anewaccount inSalesforceEducatedadmin onhow to resetpasswordOpeneda JIRAticketSpoke to acandidate'sspouseUsed the FixReportsfeature inRenovoSent anemail fromSalesforceAnsweredquestionsaboutEnrollmentAnswereda billingquestionAnsweredquestionsaboutinternationalreportsWrote acredit forless than$50

eVerifile Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered an MVR question
  2. Took a wrong number call
  3. Sent a verification fax/email
  4. Took a call from a PTI candidate
  5. Added an admin to Renovo
  6. Attended a Zoom call
  7. Reset an applicant's password
  8. Transferred a verification call
  9. Opened a dispute case in Salesforce
  10. In the wrong Finesse queue
  11. Explained program cancellation
  12. Transferred or handled an audit call
  13. Uploaded a document in Renovo
  14. Transferred an escalation to a supervisor
  15. Set up a new account in Salesforce
  16. Educated admin on how to reset password
  17. Opened a JIRA ticket
  18. Spoke to a candidate's spouse
  19. Used the Fix Reports feature in Renovo
  20. Sent an email from Salesforce
  21. Answered questions about Enrollment
  22. Answered a billing question
  23. Answered questions about international reports
  24. Wrote a credit for less than $50