(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the caller's name
Interpreter call
Defused a frustrated caller
Client says your name wrong
Housing Help Desk
AREP calling
Wrong
dept call
"Did you receive my paperwork"
Someone
in the
Drive Thru
LTSS
PIN for
CS or EBT
No one is there when you answer
Reimbursement
Send Call to Alpha Split Worker
Any swear word
Child Support call
"EBT card"
Call Disconnects
P-EBT
Give caller good news
ApplyMN and/or MNsure not working
Spoke to someone born in the same year as you
Remained calm with an upset caller
Talking to someone else in the background
Call at 4:28
Caller asks for case number
Compliment a coworker
Managed Care
CAF 1 Call
Spanish Speaking Caller
Laughed with a caller
Repeat Caller
Unpaid Bill
"Is my Healthcare active?"
Client name is Mary, Patricia, and Jennifer
"Supervisor"
You give them their PMI
PDM
Medicare Savings Program
AVS
Caller has Ucare
Caller has Medicaid (MA)
Share a picture of
your pet with a friend
Used a cheerful voice
Explain how to complete MNsure Renewal
"Let me
find a pen"
Out of food to eat
Give out County email address
E-SNAP
Caller
thanks you
Energy Assistance
Non-AREP calling
Add Newborn
Soc Serv
Give out the fax number
Long call over 5 min
Give detailed HIGH FIVE
to an outstanding
co-worker
