(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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First service closure
First Australia Broadband customer
First transfer to another dept First plan change
First raise to Opticomm
First VOIP config
First hardware purchase
First MyAussie password reset
First Transfer to a level 2
First request for a service discount due to being a longtime customer
First call dropped and had to call the customer back
First customer that wants us to compensate for loss of income
First transfer to another dept
First credit applied
First customer saved from cancelling their service