This bingo card has 25 words: First raise to NBN, First call dropped and had to call the customer back, First transfer to another dept, First transfer to another dept First plan change, First raise to Opticomm, First customer that wants us to compensate for loss of income, First Email client config, First Australia Broadband customer, First MyAussie password reset, First CG-NAT opt out, First Transfer to a level 2, First service closure, Compliment a manager, First hardware purchase, First VOIP config, First set up of a Google Nest, First IIIR raised, First factory reset, First customer saved from cancelling their service, First relocation not closed off, First credit applied, Compliment 10 TL/AE's, First positive escalation, First request for a service discount due to being a longtime customer and First to make the customer laugh.
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