(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Faxed EOB to a provider
Successfully chased an authorization
Created a pharmacy issue
Referred member to AuntBertha.com
Updated member's preferred phone number
Did 5 interventions in 1 day
Updated phone, email, and PCP in the same call
Explained deductible and OOP Max (intervention)
Redirected a member away from ER
Designated 5 PCPs in 1 day
Sat on hold for longer than 5 minutes to help member
Quoted deductible and OOP Max accumulations without asking first
Referred member with diabetes to Livongo
Updated member's email
Referred a member to a PCG
Referred a member to a point solution outside POD 9
Completed 3 Point Solutions in 1 day
Explained telemedicine benefit to a member
Sent a list of INN providers to member
Gave myself an intervention for getting claim reprocessed
Called a provider while the member was at the office
Successfully chased a missing claim
Used a medical pricing tool to find an estimate for a procedure
