(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Updated phone, email, and PCP in the same call
Explained deductible and OOP Max (intervention)
Successfully chased a missing claim
Completed 3 Point Solutions in 1 day
Referred a member to a point solution outside POD 9
Used a medical pricing tool to find an estimate for a procedure
Successfully chased an authorization
Sent a list of INN providers to member
Explained telemedicine benefit to a member
Referred member with diabetes to Livongo
Did 5 interventions in 1 day
Quoted deductible and OOP Max accumulations without asking first
Referred member to AuntBertha.com
Sat on hold for longer than 5 minutes to help member
Designated 5 PCPs in 1 day
Updated member's email
Updated member's preferred phone number
Called a provider while the member was at the office
Created a pharmacy issue
Redirected a member away from ER
Registered a member for the member website
Gave myself an intervention for getting claim reprocessed
