(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Referred member with diabetes to Livongo
Updated member's preferred phone number
Called a provider while the member was at the office
Quoted deductible and OOP Max accumulations without asking first
Updated phone, email, and PCP in the same call
Sat on hold for longer than 5 minutes to help member
Redirected a member away from ER
Referred a member to a PCG
Successfully chased a missing claim
Referred a member to a point solution outside POD 9
Did 5 interventions in 1 day
Successfully chased an authorization
Registered a member for the member website
Explained telemedicine benefit to a member
Completed 3 Point Solutions in 1 day
Updated member's email
Gave myself an intervention for getting claim reprocessed
Designated 5 PCPs in 1 day
Explained deductible and OOP Max (intervention)
Faxed EOB to a provider
Sent a list of INN providers to member
Created a pharmacy issue
Referred member to AuntBertha.com
Used a medical pricing tool to find an estimate for a procedure
