(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Referred member to AuntBertha.com
Referred a member to a point solution outside POD 9
Quoted deductible and OOP Max accumulations without asking first
Successfully chased a missing claim
Designated 5 PCPs in 1 day
Sent a list of INN providers to member
Successfully chased an authorization
Sat on hold for longer than 5 minutes to help member
Gave myself an intervention for getting claim reprocessed
Explained telemedicine benefit to a member
Called a provider while the member was at the office
Completed 3 Point Solutions in 1 day
Updated member's preferred phone number
Faxed EOB to a provider
Explained deductible and OOP Max (intervention)
Updated phone, email, and PCP in the same call
Used a medical pricing tool to find an estimate for a procedure
