(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Referred member to AuntBertha.com
Referred member with diabetes to Livongo
Sent a list of INN providers to member
Updated phone, email, and PCP in the same call
Successfully chased a missing claim
Updated member's email
Explained deductible and OOP Max (intervention)
Did 5 interventions in 1 day
Updated member's preferred phone number
Sat on hold for longer than 5 minutes to help member
Explained telemedicine benefit to a member
Created a pharmacy issue
Faxed EOB to a provider
Completed 3 Point Solutions in 1 day
Used a medical pricing tool to find an estimate for a procedure
Successfully chased an authorization
Quoted deductible and OOP Max accumulations without asking first
Gave myself an intervention for getting claim reprocessed
Registered a member for the member website
Referred a member to a point solution outside POD 9
Designated 5 PCPs in 1 day
Redirected a member away from ER
Referred a member to a PCG
Called a provider while the member was at the office
