(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Successfully chased an authorization
Created a pharmacy issue
Completed 3 Point Solutions in 1 day
Explained deductible and OOP Max (intervention)
Gave myself an intervention for getting claim reprocessed
Updated member's preferred phone number
Updated member's email
Did 5 interventions in 1 day
Called a provider while the member was at the office
Faxed EOB to a provider
Registered a member for the member website
Successfully chased a missing claim
Referred a member to a PCG
Quoted deductible and OOP Max accumulations without asking first
Explained telemedicine benefit to a member
Redirected a member away from ER
Updated phone, email, and PCP in the same call
Sat on hold for longer than 5 minutes to help member
Used a medical pricing tool to find an estimate for a procedure
Referred a member to a point solution outside POD 9
