Quoteddeductible andOOP Maxaccumulationswithout askingfirstDid 5interventionsin 1 dayReferredmember toAuntBertha.comSat on holdfor longerthan 5minutes tohelp memberFaxedEOB to aproviderRegistered amember forthe memberwebsiteReferredmember withdiabetes toLivongoSuccessfullychased anauthorizationCompleted3 PointSolutionsin 1 daySuccessfullychased amissingclaimUpdatedphone,email, andPCP in thesame callExplainedtelemedicinebenefit to amemberCalled aproviderwhile themember wasat the officeReferreda memberto a PCGCreated apharmacyissueRedirecteda memberaway fromERSent a listof INNprovidersto memberDesignated5 PCPs in1 dayReferred amember to apoint solutionoutside POD9Updatedmember'semailUsed a medicalpricing tool tofind an estimatefor a procedureGave myself anintervention forgetting claimreprocessedExplaineddeductibleand OOPMax(intervention)Updatedmember'spreferredphonenumberQuoteddeductible andOOP Maxaccumulationswithout askingfirstDid 5interventionsin 1 dayReferredmember toAuntBertha.comSat on holdfor longerthan 5minutes tohelp memberFaxedEOB to aproviderRegistered amember forthe memberwebsiteReferredmember withdiabetes toLivongoSuccessfullychased anauthorizationCompleted3 PointSolutionsin 1 daySuccessfullychased amissingclaimUpdatedphone,email, andPCP in thesame callExplainedtelemedicinebenefit to amemberCalled aproviderwhile themember wasat the officeReferreda memberto a PCGCreated apharmacyissueRedirecteda memberaway fromERSent a listof INNprovidersto memberDesignated5 PCPs in1 dayReferred amember to apoint solutionoutside POD9Updatedmember'semailUsed a medicalpricing tool tofind an estimatefor a procedureGave myself anintervention forgetting claimreprocessedExplaineddeductibleand OOPMax(intervention)Updatedmember'spreferredphonenumber

CHAOS BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quoted deductible and OOP Max accumulations without asking first
  2. Did 5 interventions in 1 day
  3. Referred member to AuntBertha.com
  4. Sat on hold for longer than 5 minutes to help member
  5. Faxed EOB to a provider
  6. Registered a member for the member website
  7. Referred member with diabetes to Livongo
  8. Successfully chased an authorization
  9. Completed 3 Point Solutions in 1 day
  10. Successfully chased a missing claim
  11. Updated phone, email, and PCP in the same call
  12. Explained telemedicine benefit to a member
  13. Called a provider while the member was at the office
  14. Referred a member to a PCG
  15. Created a pharmacy issue
  16. Redirected a member away from ER
  17. Sent a list of INN providers to member
  18. Designated 5 PCPs in 1 day
  19. Referred a member to a point solution outside POD 9
  20. Updated member's email
  21. Used a medical pricing tool to find an estimate for a procedure
  22. Gave myself an intervention for getting claim reprocessed
  23. Explained deductible and OOP Max (intervention)
  24. Updated member's preferred phone number