Designated5 PCPs in1 daySuccessfullychased amissingclaimUsed a medicalpricing tool tofind an estimatefor a procedureFaxedEOB to aproviderReferreda memberto a PCGExplainedtelemedicinebenefit to amemberCompleted3 PointSolutionsin 1 daySuccessfullychased anauthorizationUpdatedphone,email, andPCP in thesame callGave myself anintervention forgetting claimreprocessedExplaineddeductibleand OOPMax(intervention)Sent a listof INNprovidersto memberSat on holdfor longerthan 5minutes tohelp memberDid 5interventionsin 1 dayRegistered amember forthe memberwebsiteCreated apharmacyissueUpdatedmember'semailReferredmember withdiabetes toLivongoRedirecteda memberaway fromERReferredmember toAuntBertha.comReferred amember to apoint solutionoutside POD9Updatedmember'spreferredphonenumberCalled aproviderwhile themember wasat the officeQuoteddeductible andOOP Maxaccumulationswithout askingfirstDesignated5 PCPs in1 daySuccessfullychased amissingclaimUsed a medicalpricing tool tofind an estimatefor a procedureFaxedEOB to aproviderReferreda memberto a PCGExplainedtelemedicinebenefit to amemberCompleted3 PointSolutionsin 1 daySuccessfullychased anauthorizationUpdatedphone,email, andPCP in thesame callGave myself anintervention forgetting claimreprocessedExplaineddeductibleand OOPMax(intervention)Sent a listof INNprovidersto memberSat on holdfor longerthan 5minutes tohelp memberDid 5interventionsin 1 dayRegistered amember forthe memberwebsiteCreated apharmacyissueUpdatedmember'semailReferredmember withdiabetes toLivongoRedirecteda memberaway fromERReferredmember toAuntBertha.comReferred amember to apoint solutionoutside POD9Updatedmember'spreferredphonenumberCalled aproviderwhile themember wasat the officeQuoteddeductible andOOP Maxaccumulationswithout askingfirst

CHAOS BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Designated 5 PCPs in 1 day
  2. Successfully chased a missing claim
  3. Used a medical pricing tool to find an estimate for a procedure
  4. Faxed EOB to a provider
  5. Referred a member to a PCG
  6. Explained telemedicine benefit to a member
  7. Completed 3 Point Solutions in 1 day
  8. Successfully chased an authorization
  9. Updated phone, email, and PCP in the same call
  10. Gave myself an intervention for getting claim reprocessed
  11. Explained deductible and OOP Max (intervention)
  12. Sent a list of INN providers to member
  13. Sat on hold for longer than 5 minutes to help member
  14. Did 5 interventions in 1 day
  15. Registered a member for the member website
  16. Created a pharmacy issue
  17. Updated member's email
  18. Referred member with diabetes to Livongo
  19. Redirected a member away from ER
  20. Referred member to AuntBertha.com
  21. Referred a member to a point solution outside POD 9
  22. Updated member's preferred phone number
  23. Called a provider while the member was at the office
  24. Quoted deductible and OOP Max accumulations without asking first