HighestMCDlvlName the4MedicaidlevelsProcedurefor Techissues?WisconsinNPI #What isthebeginningSOP?What is theAttendanceline #?Threecoaching's ofthe somethingcan result inwhat?what istheendingsop?Attendanceis based offwhatsystem?Whenshould wecheckverint?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What carrierdo we verifyMedicaidfor?How manyattendancebuckets dowe have?ThepurposeofEmdeon?Should five9& zenddeskstatus alignwith eachother?Where doyourequesttime off ?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat shortcutshould beused if agententer chat asvisitor?Whatinformationis needed toverify for SC& NCHow do youaccrue acommunicationoccurrence?What shouldwe do if LAshowsinactive withvisible codes?What doesDSNP andCSP standfor?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Can you getmore thanoneoccurrenceat a time?HighestMCDlvlName the4MedicaidlevelsProcedurefor Techissues?WisconsinNPI #What isthebeginningSOP?What is theAttendanceline #?Threecoaching's ofthe somethingcan result inwhat?what istheendingsop?Attendanceis based offwhatsystem?Whenshould wecheckverint?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What carrierdo we verifyMedicaidfor?How manyattendancebuckets dowe have?ThepurposeofEmdeon?Should five9& zenddeskstatus alignwith eachother?Where doyourequesttime off ?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat shortcutshould beused if agententer chat asvisitor?Whatinformationis needed toverify for SC& NCHow do youaccrue acommunicationoccurrence?What shouldwe do if LAshowsinactive withvisible codes?What doesDSNP andCSP standfor?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Can you getmore thanoneoccurrenceat a time?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Highest MCD lvl
  2. Name the 4 Medicaid levels
  3. Procedure for Tech issues?
  4. Wisconsin NPI #
  5. What is the beginning SOP?
  6. What is the Attendance line #?
  7. Three coaching's of the something can result in what?
  8. what is the ending sop?
  9. Attendance is based off what system?
  10. When should we check verint?
  11. What two thing must be inputted on the side of every chat before submitting ticket?
  12. What carrier do we verify Medicaid for?
  13. How many attendance buckets do we have?
  14. The purpose of Emdeon?
  15. Should five9 & zenddesk status align with each other?
  16. Where do you request time off ?
  17. What should our zendesk status be in for coaching, breaks, & lunches
  18. What shortcut should be used if agent enter chat as visitor?
  19. What information is needed to verify for SC & NC
  20. How do you accrue a communication occurrence?
  21. What should we do if LA shows inactive with visible codes?
  22. What does DSNP and CSP stand for?
  23. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  24. Can you get more than one occurrence at a time?