Threecoaching's ofthe somethingcan result inwhat?What shouldwe do if LAshowsinactive withvisible codes?Where doyourequesttime off ?What isthebeginningSOP?ThepurposeofEmdeon?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat carrierdo we verifyMedicaidfor?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What is theAttendanceline #?Can you getmore thanoneoccurrenceat a time?Should five9& zenddeskstatus alignwith eachother?How do youaccrue acommunicationoccurrence?Procedurefor Techissues?How manyattendancebuckets dowe have?WisconsinNPI #Whenshould wecheckverint?Attendanceis based offwhatsystem?What shortcutshould beused if agententer chat asvisitor?what istheendingsop?Name the4MedicaidlevelsHighestMCDlvlName 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What doesDSNP andCSP standfor?Whatinformationis needed toverify for SC& NCThreecoaching's ofthe somethingcan result inwhat?What shouldwe do if LAshowsinactive withvisible codes?Where doyourequesttime off ?What isthebeginningSOP?ThepurposeofEmdeon?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat carrierdo we verifyMedicaidfor?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What is theAttendanceline #?Can you getmore thanoneoccurrenceat a time?Should five9& zenddeskstatus alignwith eachother?How do youaccrue acommunicationoccurrence?Procedurefor Techissues?How manyattendancebuckets dowe have?WisconsinNPI #Whenshould wecheckverint?Attendanceis based offwhatsystem?What shortcutshould beused if agententer chat asvisitor?what istheendingsop?Name the4MedicaidlevelsHighestMCDlvlName 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What doesDSNP andCSP standfor?Whatinformationis needed toverify for SC& NC

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Three coaching's of the something can result in what?
  2. What should we do if LA shows inactive with visible codes?
  3. Where do you request time off ?
  4. What is the beginning SOP?
  5. The purpose of Emdeon?
  6. What should our zendesk status be in for coaching, breaks, & lunches
  7. What carrier do we verify Medicaid for?
  8. What two thing must be inputted on the side of every chat before submitting ticket?
  9. What is the Attendance line #?
  10. Can you get more than one occurrence at a time?
  11. Should five9 & zenddesk status align with each other?
  12. How do you accrue a communication occurrence?
  13. Procedure for Tech issues?
  14. How many attendance buckets do we have?
  15. Wisconsin NPI #
  16. When should we check verint?
  17. Attendance is based off what system?
  18. What shortcut should be used if agent enter chat as visitor?
  19. what is the ending sop?
  20. Name the 4 Medicaid levels
  21. Highest MCD lvl
  22. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  23. What does DSNP and CSP stand for?
  24. What information is needed to verify for SC & NC