How do youaccrue acommunicationoccurrence?Whatinformationis needed toverify for SC& NCWisconsinNPI #Procedurefor Techissues?What carrierdo we verifyMedicaidfor?Where doyourequesttime off ?What is theAttendanceline #?What doesDSNP andCSP standfor?What shouldwe do if LAshowsinactive withvisible codes?what istheendingsop?Can you getmore thanoneoccurrenceat a time?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Threecoaching's ofthe somethingcan result inwhat?Whenshould wecheckverint?What shortcutshould beused if agententer chat asvisitor?How manyattendancebuckets dowe have?ThepurposeofEmdeon?What isthebeginningSOP?Attendanceis based offwhatsystem?Name the4MedicaidlevelsWhat shouldour zendeskstatus be in forcoaching,breaks, &lunchesHighestMCDlvlWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?How do youaccrue acommunicationoccurrence?Whatinformationis needed toverify for SC& NCWisconsinNPI #Procedurefor Techissues?What carrierdo we verifyMedicaidfor?Where doyourequesttime off ?What is theAttendanceline #?What doesDSNP andCSP standfor?What shouldwe do if LAshowsinactive withvisible codes?what istheendingsop?Can you getmore thanoneoccurrenceat a time?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Threecoaching's ofthe somethingcan result inwhat?Whenshould wecheckverint?What shortcutshould beused if agententer chat asvisitor?How manyattendancebuckets dowe have?ThepurposeofEmdeon?What isthebeginningSOP?Attendanceis based offwhatsystem?Name the4MedicaidlevelsWhat shouldour zendeskstatus be in forcoaching,breaks, &lunchesHighestMCDlvlWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. How do you accrue a communication occurrence?
  2. What information is needed to verify for SC & NC
  3. Wisconsin NPI #
  4. Procedure for Tech issues?
  5. What carrier do we verify Medicaid for?
  6. Where do you request time off ?
  7. What is the Attendance line #?
  8. What does DSNP and CSP stand for?
  9. What should we do if LA shows inactive with visible codes?
  10. what is the ending sop?
  11. Can you get more than one occurrence at a time?
  12. Should five9 & zenddesk status align with each other?
  13. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  14. Three coaching's of the something can result in what?
  15. When should we check verint?
  16. What shortcut should be used if agent enter chat as visitor?
  17. How many attendance buckets do we have?
  18. The purpose of Emdeon?
  19. What is the beginning SOP?
  20. Attendance is based off what system?
  21. Name the 4 Medicaid levels
  22. What should our zendesk status be in for coaching, breaks, & lunches
  23. Highest MCD lvl
  24. What two thing must be inputted on the side of every chat before submitting ticket?