What carrierdo we verifyMedicaidfor?What is theAttendanceline #?Attendanceis based offwhatsystem?What shouldwe do if LAshowsinactive withvisible codes?How do youaccrue acommunicationoccurrence?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What shortcutshould beused if agententer chat asvisitor?Procedurefor Techissues?Whatinformationis needed toverify for SC& NCWhat doesDSNP andCSP standfor?Whenshould wecheckverint?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat isthebeginningSOP?WisconsinNPI #Where doyourequesttime off ?ThepurposeofEmdeon?Threecoaching's ofthe somethingcan result inwhat?Name the4MedicaidlevelsWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?HighestMCDlvlCan you getmore thanoneoccurrenceat a time?what istheendingsop?How manyattendancebuckets dowe have?What carrierdo we verifyMedicaidfor?What is theAttendanceline #?Attendanceis based offwhatsystem?What shouldwe do if LAshowsinactive withvisible codes?How do youaccrue acommunicationoccurrence?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What shortcutshould beused if agententer chat asvisitor?Procedurefor Techissues?Whatinformationis needed toverify for SC& NCWhat doesDSNP andCSP standfor?Whenshould wecheckverint?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat isthebeginningSOP?WisconsinNPI #Where doyourequesttime off ?ThepurposeofEmdeon?Threecoaching's ofthe somethingcan result inwhat?Name the4MedicaidlevelsWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?HighestMCDlvlCan you getmore thanoneoccurrenceat a time?what istheendingsop?How manyattendancebuckets dowe have?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What carrier do we verify Medicaid for?
  2. What is the Attendance line #?
  3. Attendance is based off what system?
  4. What should we do if LA shows inactive with visible codes?
  5. How do you accrue a communication occurrence?
  6. Should five9 & zenddesk status align with each other?
  7. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  8. What shortcut should be used if agent enter chat as visitor?
  9. Procedure for Tech issues?
  10. What information is needed to verify for SC & NC
  11. What does DSNP and CSP stand for?
  12. When should we check verint?
  13. What should our zendesk status be in for coaching, breaks, & lunches
  14. What is the beginning SOP?
  15. Wisconsin NPI #
  16. Where do you request time off ?
  17. The purpose of Emdeon?
  18. Three coaching's of the something can result in what?
  19. Name the 4 Medicaid levels
  20. What two thing must be inputted on the side of every chat before submitting ticket?
  21. Highest MCD lvl
  22. Can you get more than one occurrence at a time?
  23. what is the ending sop?
  24. How many attendance buckets do we have?