What is theAttendanceline #?Name the4MedicaidlevelsWhere doyourequesttime off ?How do youaccrue acommunicationoccurrence?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Whenshould wecheckverint?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What carrierdo we verifyMedicaidfor?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhatinformationis needed toverify for SC& NCWhat shouldwe do if LAshowsinactive withvisible codes?How manyattendancebuckets dowe have?Procedurefor Techissues?WisconsinNPI #Threecoaching's ofthe somethingcan result inwhat?HighestMCDlvlThepurposeofEmdeon?Can you getmore thanoneoccurrenceat a time?Attendanceis based offwhatsystem?what istheendingsop?What isthebeginningSOP?What doesDSNP andCSP standfor?What shortcutshould beused if agententer chat asvisitor?What is theAttendanceline #?Name the4MedicaidlevelsWhere doyourequesttime off ?How do youaccrue acommunicationoccurrence?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Whenshould wecheckverint?Should five9& zenddeskstatus alignwith eachother?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What carrierdo we verifyMedicaidfor?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhatinformationis needed toverify for SC& NCWhat shouldwe do if LAshowsinactive withvisible codes?How manyattendancebuckets dowe have?Procedurefor Techissues?WisconsinNPI #Threecoaching's ofthe somethingcan result inwhat?HighestMCDlvlThepurposeofEmdeon?Can you getmore thanoneoccurrenceat a time?Attendanceis based offwhatsystem?what istheendingsop?What isthebeginningSOP?What doesDSNP andCSP standfor?What shortcutshould beused if agententer chat asvisitor?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the Attendance line #?
  2. Name the 4 Medicaid levels
  3. Where do you request time off ?
  4. How do you accrue a communication occurrence?
  5. What two thing must be inputted on the side of every chat before submitting ticket?
  6. When should we check verint?
  7. Should five9 & zenddesk status align with each other?
  8. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  9. What carrier do we verify Medicaid for?
  10. What should our zendesk status be in for coaching, breaks, & lunches
  11. What information is needed to verify for SC & NC
  12. What should we do if LA shows inactive with visible codes?
  13. How many attendance buckets do we have?
  14. Procedure for Tech issues?
  15. Wisconsin NPI #
  16. Three coaching's of the something can result in what?
  17. Highest MCD lvl
  18. The purpose of Emdeon?
  19. Can you get more than one occurrence at a time?
  20. Attendance is based off what system?
  21. what is the ending sop?
  22. What is the beginning SOP?
  23. What does DSNP and CSP stand for?
  24. What shortcut should be used if agent enter chat as visitor?