(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Where do you request time off ?
What carrier do we verify Medicaid for?
Can you get more than one occurrence at a time?
What is the beginning SOP?
What should we do if LA shows inactive with visible codes?
What two thing must be inputted on the side of every chat before submitting ticket?
What information is needed to verify for SC & NC
Name the 4 Medicaid levels
Attendance is based off what system?
Should five9 & zenddesk status align with each other?
What shortcut should be used if agent enter chat as visitor?
Three coaching's of the something can result in what?
Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
Wisconsin NPI #
Highest MCD lvl
When should we check verint?
How many attendance buckets do we have?
How do you accrue a communication occurrence?
what is the ending sop?
What does DSNP and CSP stand for?
Procedure for Tech issues?
What should our zendesk status be in for coaching, breaks, & lunches