what istheendingsop?Should five9& zenddeskstatus alignwith eachother?How manyattendancebuckets dowe have?Procedurefor Techissues?WisconsinNPI #What shouldwe do if LAshowsinactive withvisible codes?What isthebeginningSOP?Name the4MedicaidlevelsWhat doesDSNP andCSP standfor?Where doyourequesttime off ?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Can you getmore thanoneoccurrenceat a time?What is theAttendanceline #?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What carrierdo we verifyMedicaidfor?HighestMCDlvlThepurposeofEmdeon?Whenshould wecheckverint?Attendanceis based offwhatsystem?Whatinformationis needed toverify for SC& NCHow do youaccrue acommunicationoccurrence?Threecoaching's ofthe somethingcan result inwhat?What shortcutshould beused if agententer chat asvisitor?what istheendingsop?Should five9& zenddeskstatus alignwith eachother?How manyattendancebuckets dowe have?Procedurefor Techissues?WisconsinNPI #What shouldwe do if LAshowsinactive withvisible codes?What isthebeginningSOP?Name the4MedicaidlevelsWhat doesDSNP andCSP standfor?Where doyourequesttime off ?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Can you getmore thanoneoccurrenceat a time?What is theAttendanceline #?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesWhat two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?What carrierdo we verifyMedicaidfor?HighestMCDlvlThepurposeofEmdeon?Whenshould wecheckverint?Attendanceis based offwhatsystem?Whatinformationis needed toverify for SC& NCHow do youaccrue acommunicationoccurrence?Threecoaching's ofthe somethingcan result inwhat?What shortcutshould beused if agententer chat asvisitor?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. what is the ending sop?
  2. Should five9 & zenddesk status align with each other?
  3. How many attendance buckets do we have?
  4. Procedure for Tech issues?
  5. Wisconsin NPI #
  6. What should we do if LA shows inactive with visible codes?
  7. What is the beginning SOP?
  8. Name the 4 Medicaid levels
  9. What does DSNP and CSP stand for?
  10. Where do you request time off ?
  11. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  12. Can you get more than one occurrence at a time?
  13. What is the Attendance line #?
  14. What should our zendesk status be in for coaching, breaks, & lunches
  15. What two thing must be inputted on the side of every chat before submitting ticket?
  16. What carrier do we verify Medicaid for?
  17. Highest MCD lvl
  18. The purpose of Emdeon?
  19. When should we check verint?
  20. Attendance is based off what system?
  21. What information is needed to verify for SC & NC
  22. How do you accrue a communication occurrence?
  23. Three coaching's of the something can result in what?
  24. What shortcut should be used if agent enter chat as visitor?