Can you getmore thanoneoccurrenceat a time?ThepurposeofEmdeon?What isthebeginningSOP?Whenshould wecheckverint?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Threecoaching's ofthe somethingcan result inwhat?Name the4MedicaidlevelsHighestMCDlvlWhat shouldwe do if LAshowsinactive withvisible codes?Should five9& zenddeskstatus alignwith eachother?How do youaccrue acommunicationoccurrence?What carrierdo we verifyMedicaidfor?What shortcutshould beused if agententer chat asvisitor?what istheendingsop?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesProcedurefor Techissues?Where doyourequesttime off ?WisconsinNPI #Whatinformationis needed toverify for SC& NCName 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Attendanceis based offwhatsystem?What is theAttendanceline #?What doesDSNP andCSP standfor?How manyattendancebuckets dowe have?Can you getmore thanoneoccurrenceat a time?ThepurposeofEmdeon?What isthebeginningSOP?Whenshould wecheckverint?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Threecoaching's ofthe somethingcan result inwhat?Name the4MedicaidlevelsHighestMCDlvlWhat shouldwe do if LAshowsinactive withvisible codes?Should five9& zenddeskstatus alignwith eachother?How do youaccrue acommunicationoccurrence?What carrierdo we verifyMedicaidfor?What shortcutshould beused if agententer chat asvisitor?what istheendingsop?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesProcedurefor Techissues?Where doyourequesttime off ?WisconsinNPI #Whatinformationis needed toverify for SC& NCName 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?Attendanceis based offwhatsystem?What is theAttendanceline #?What doesDSNP andCSP standfor?How manyattendancebuckets dowe have?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you get more than one occurrence at a time?
  2. The purpose of Emdeon?
  3. What is the beginning SOP?
  4. When should we check verint?
  5. What two thing must be inputted on the side of every chat before submitting ticket?
  6. Three coaching's of the something can result in what?
  7. Name the 4 Medicaid levels
  8. Highest MCD lvl
  9. What should we do if LA shows inactive with visible codes?
  10. Should five9 & zenddesk status align with each other?
  11. How do you accrue a communication occurrence?
  12. What carrier do we verify Medicaid for?
  13. What shortcut should be used if agent enter chat as visitor?
  14. what is the ending sop?
  15. What should our zendesk status be in for coaching, breaks, & lunches
  16. Procedure for Tech issues?
  17. Where do you request time off ?
  18. Wisconsin NPI #
  19. What information is needed to verify for SC & NC
  20. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  21. Attendance is based off what system?
  22. What is the Attendance line #?
  23. What does DSNP and CSP stand for?
  24. How many attendance buckets do we have?