(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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What carrier do we verify Medicaid for?
Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
Highest MCD lvl
What should we do if LA shows inactive with visible codes?
The purpose of Emdeon?
How do you accrue a communication occurrence?
What is the Attendance line #?
What two thing must be inputted on the side of every chat before submitting ticket?
Should five9 & zenddesk status align with each other?
Where do you request time off ?
How many attendance buckets do we have?
Attendance is based off what system?
When should we check verint?
Wisconsin NPI #
What shortcut should be used if agent enter chat as visitor?
What should our zendesk status be in for coaching, breaks, & lunches
What information is needed to verify for SC & NC
Procedure for Tech issues?
what is the ending sop?
Can you get more than one occurrence at a time?
What does DSNP and CSP stand for?
What is the beginning SOP?
Three coaching's of the something can result in what?