(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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what is the ending sop?
The purpose of Emdeon?
Name the 4 Medicaid levels
How many attendance buckets do we have?
What does DSNP and CSP stand for?
Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
What information is needed to verify for SC & NC
What two thing must be inputted on the side of every chat before submitting ticket?
Highest MCD lvl
What is the beginning SOP?
What is the Attendance line #?
Procedure for Tech issues?
Wisconsin NPI #
Where do you request time off ?
Can you get more than one occurrence at a time?
What carrier do we verify Medicaid for?
What should our zendesk status be in for coaching, breaks, & lunches
Attendance is based off what system?
How do you accrue a communication occurrence?
What shortcut should be used if agent enter chat as visitor?
When should we check verint?
Should five9 & zenddesk status align with each other?
Three coaching's of the something can result in what?
What should we do if LA shows inactive with visible codes?