Where doyourequesttime off ?Should five9& zenddeskstatus alignwith eachother?What doesDSNP andCSP standfor?Name the4MedicaidlevelsWhat shouldwe do if LAshowsinactive withvisible codes?what istheendingsop?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesHighestMCDlvlWhatinformationis needed toverify for SC& NCThepurposeofEmdeon?What isthebeginningSOP?Threecoaching's ofthe somethingcan result inwhat?Can you getmore thanoneoccurrenceat a time?What carrierdo we verifyMedicaidfor?Attendanceis based offwhatsystem?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What shortcutshould beused if agententer chat asvisitor?How manyattendancebuckets dowe have?How do youaccrue acommunicationoccurrence?Procedurefor Techissues?Whenshould wecheckverint?WisconsinNPI #What is theAttendanceline #?Where doyourequesttime off ?Should five9& zenddeskstatus alignwith eachother?What doesDSNP andCSP standfor?Name the4MedicaidlevelsWhat shouldwe do if LAshowsinactive withvisible codes?what istheendingsop?What shouldour zendeskstatus be in forcoaching,breaks, &lunchesHighestMCDlvlWhatinformationis needed toverify for SC& NCThepurposeofEmdeon?What isthebeginningSOP?Threecoaching's ofthe somethingcan result inwhat?Can you getmore thanoneoccurrenceat a time?What carrierdo we verifyMedicaidfor?Attendanceis based offwhatsystem?What two thingmust be inputtedon the side ofevery chat beforesubmitting ticket?Name 4 pieces ofinformation thatwe need to obtainfrom the T2 agentwhen verifying aconsumer?What shortcutshould beused if agententer chat asvisitor?How manyattendancebuckets dowe have?How do youaccrue acommunicationoccurrence?Procedurefor Techissues?Whenshould wecheckverint?WisconsinNPI #What is theAttendanceline #?

Emdeon - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Where do you request time off ?
  2. Should five9 & zenddesk status align with each other?
  3. What does DSNP and CSP stand for?
  4. Name the 4 Medicaid levels
  5. What should we do if LA shows inactive with visible codes?
  6. what is the ending sop?
  7. What should our zendesk status be in for coaching, breaks, & lunches
  8. Highest MCD lvl
  9. What information is needed to verify for SC & NC
  10. The purpose of Emdeon?
  11. What is the beginning SOP?
  12. Three coaching's of the something can result in what?
  13. Can you get more than one occurrence at a time?
  14. What carrier do we verify Medicaid for?
  15. Attendance is based off what system?
  16. What two thing must be inputted on the side of every chat before submitting ticket?
  17. Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?
  18. What shortcut should be used if agent enter chat as visitor?
  19. How many attendance buckets do we have?
  20. How do you accrue a communication occurrence?
  21. Procedure for Tech issues?
  22. When should we check verint?
  23. Wisconsin NPI #
  24. What is the Attendance line #?