Emdeon

Emdeon Bingo Card
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This bingo card has a free space and 24 words: What shortcut should be used if agent enter chat as visitor?, What two thing must be inputted on the side of every chat before submitting ticket?, What carrier do we verify Medicaid for?, What should our zendesk status be in for coaching, breaks, & lunches, Where do you request time off ?, What is the beginning SOP?, Wisconsin NPI #, What is the Attendance line #?, Name the 4 Medicaid levels, Name 4 pieces of information that we need to obtain from the T2 agent when verifying a consumer?, When should we check verint?, what is the ending sop?, What should we do if LA shows inactive with visible codes?, Procedure for Tech issues?, How do you accrue a communication occurrence?, What does DSNP and CSP stand for?, Attendance is based off what system?, Highest MCD lvl, What information is needed to verify for SC & NC, Can you get more than one occurrence at a time?, Three coaching's of the something can result in what?, How many attendance buckets do we have?, Should five9 & zenddesk status align with each other? and The purpose of Emdeon?.

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