(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Upsell your favorite bag of coffee
Learn a guest's name and use it twice
Find out where a guest works
Add on your favorite pastry with a drink
Help an MOP guest while they're in the lobby
Help customize 5 orders in a shift
Find out what someone's plans are
Learn how to pronounce someone's name
Help an uncertain guest figure out what drink they want
Let 3 guests know they have rewards ready
Share a fun fact about yourself with a guest
Compliment 3 guests in a shift
Invite / Welcome back guests for another visit
Give out a puppachino
Interact with a new guest while doing high touch
Get to know a guest's kid
Make a guest laugh/smile/smize
Upsell 3 reusable cups in a shift
Ask 3 guests how to spell their name correctly
Find out someone's favorite color
Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)