(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Let 3 guests know they have rewards ready
Upsell your favorite bag of coffee
Help customize 5 orders in a shift
Help an MOP guest while they're in the lobby
Invite / Welcome back guests for another visit
Make a guest laugh/smile/smize
Find out what someone's plans are
Give out a puppachino
Find out someone's favorite movie
Interact with a new guest while doing high touch
Get to know a guest's kid
Ask 3 guests how to spell their name correctly
Upsell 3 reusable cups in a shift
Add on your favorite pastry with a drink
Find out where a guest works
Find out someone's favorite color
Help an uncertain guest figure out what drink they want
Share a fun fact about yourself with a guest
Open the door for 3 guests in a shift
Learn a guest's name and use it twice
Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)
