Ask 3 guestshow to spelltheir namecorrectlyInteract witha new guestwhile doinghigh touchLearn aguest'sname anduse it twiceHelpcustomize5 ordersin a shiftOpen thedoor for 3guests ina shiftFind outwhatsomeone'splans areUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Teach aguest aboutStarbucksRewardsFind outsomeone'sfavoritecolorFind outsomeone'sfavoritemovieGive out apuppachinoHelp anMOP guestwhile they'rein the lobbyMake a guestlaugh/smile/smizeShare a funfact aboutyourself witha guestUpsell yourfavorite bagof coffeeCompliment3 guests ina shiftLearn how topronouncesomeone'snameLet 3 guestsknow theyhaverewardsreadyHelp anuncertainguest figureout what drinkthey wantFind outwhere aguestworksFind outabout 3new petsAdd on yourfavoritepastry with adrinkGet toknow aguest'skidUpsell 3reusablecups in ashiftInvite /Welcomeback guestsfor anothervisitAsk 3 guestshow to spelltheir namecorrectlyInteract witha new guestwhile doinghigh touchLearn aguest'sname anduse it twiceHelpcustomize5 ordersin a shiftOpen thedoor for 3guests ina shiftFind outwhatsomeone'splans areUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Teach aguest aboutStarbucksRewardsFind outsomeone'sfavoritecolorFind outsomeone'sfavoritemovieGive out apuppachinoHelp anMOP guestwhile they'rein the lobbyMake a guestlaugh/smile/smizeShare a funfact aboutyourself witha guestUpsell yourfavorite bagof coffeeCompliment3 guests ina shiftLearn how topronouncesomeone'snameLet 3 guestsknow theyhaverewardsreadyHelp anuncertainguest figureout what drinkthey wantFind outwhere aguestworksFind outabout 3new petsAdd on yourfavoritepastry with adrinkGet toknow aguest'skidUpsell 3reusablecups in ashiftInvite /Welcomeback guestsfor anothervisit

Barista Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask 3 guests how to spell their name correctly
  2. Interact with a new guest while doing high touch
  3. Learn a guest's name and use it twice
  4. Help customize 5 orders in a shift
  5. Open the door for 3 guests in a shift
  6. Find out what someone's plans are
  7. Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)
  8. Teach a guest about Starbucks Rewards
  9. Find out someone's favorite color
  10. Find out someone's favorite movie
  11. Give out a puppachino
  12. Help an MOP guest while they're in the lobby
  13. Make a guest laugh/smile/smize
  14. Share a fun fact about yourself with a guest
  15. Upsell your favorite bag of coffee
  16. Compliment 3 guests in a shift
  17. Learn how to pronounce someone's name
  18. Let 3 guests know they have rewards ready
  19. Help an uncertain guest figure out what drink they want
  20. Find out where a guest works
  21. Find out about 3 new pets
  22. Add on your favorite pastry with a drink
  23. Get to know a guest's kid
  24. Upsell 3 reusable cups in a shift
  25. Invite / Welcome back guests for another visit