Invite /Welcomeback guestsfor anothervisitHelp anMOP guestwhile they'rein the lobbyHelpcustomize5 ordersin a shiftAdd on yourfavoritepastry with adrinkFind outwhere aguestworksUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Open thedoor for 3guests ina shiftAsk 3 guestshow to spelltheir namecorrectlyFind outwhatsomeone'splans areTeach aguest aboutStarbucksRewardsFind outsomeone'sfavoritecolorShare a funfact aboutyourself witha guestFind outsomeone'sfavoritemovieInteract witha new guestwhile doinghigh touchUpsell yourfavorite bagof coffeeMake a guestlaugh/smile/smizeGet toknow aguest'skidUpsell 3reusablecups in ashiftFind outabout 3new petsLearn how topronouncesomeone'snameLearn aguest'sname anduse it twiceCompliment3 guests ina shiftHelp anuncertainguest figureout what drinkthey wantGive out apuppachinoLet 3 guestsknow theyhaverewardsreadyInvite /Welcomeback guestsfor anothervisitHelp anMOP guestwhile they'rein the lobbyHelpcustomize5 ordersin a shiftAdd on yourfavoritepastry with adrinkFind outwhere aguestworksUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Open thedoor for 3guests ina shiftAsk 3 guestshow to spelltheir namecorrectlyFind outwhatsomeone'splans areTeach aguest aboutStarbucksRewardsFind outsomeone'sfavoritecolorShare a funfact aboutyourself witha guestFind outsomeone'sfavoritemovieInteract witha new guestwhile doinghigh touchUpsell yourfavorite bagof coffeeMake a guestlaugh/smile/smizeGet toknow aguest'skidUpsell 3reusablecups in ashiftFind outabout 3new petsLearn how topronouncesomeone'snameLearn aguest'sname anduse it twiceCompliment3 guests ina shiftHelp anuncertainguest figureout what drinkthey wantGive out apuppachinoLet 3 guestsknow theyhaverewardsready

Barista Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Invite / Welcome back guests for another visit
  2. Help an MOP guest while they're in the lobby
  3. Help customize 5 orders in a shift
  4. Add on your favorite pastry with a drink
  5. Find out where a guest works
  6. Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)
  7. Open the door for 3 guests in a shift
  8. Ask 3 guests how to spell their name correctly
  9. Find out what someone's plans are
  10. Teach a guest about Starbucks Rewards
  11. Find out someone's favorite color
  12. Share a fun fact about yourself with a guest
  13. Find out someone's favorite movie
  14. Interact with a new guest while doing high touch
  15. Upsell your favorite bag of coffee
  16. Make a guest laugh/smile/smize
  17. Get to know a guest's kid
  18. Upsell 3 reusable cups in a shift
  19. Find out about 3 new pets
  20. Learn how to pronounce someone's name
  21. Learn a guest's name and use it twice
  22. Compliment 3 guests in a shift
  23. Help an uncertain guest figure out what drink they want
  24. Give out a puppachino
  25. Let 3 guests know they have rewards ready