Teach aguest aboutStarbucksRewardsUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Upsell 3reusablecups in ashiftFind outsomeone'sfavoritemovieLet 3 guestsknow theyhaverewardsreadyAsk 3 guestshow to spelltheir namecorrectlyMake a guestlaugh/smile/smizeUpsell yourfavorite bagof coffeeFind outwhatsomeone'splans areFind outabout 3new petsHelp anMOP guestwhile they'rein the lobbyCompliment3 guests ina shiftGive out apuppachinoLearn aguest'sname anduse it twiceOpen thedoor for 3guests ina shiftInteract witha new guestwhile doinghigh touchHelp anuncertainguest figureout what drinkthey wantAdd on yourfavoritepastry with adrinkFind outsomeone'sfavoritecolorShare a funfact aboutyourself witha guestHelpcustomize5 ordersin a shiftInvite /Welcomeback guestsfor anothervisitLearn how topronouncesomeone'snameFind outwhere aguestworksGet toknow aguest'skidTeach aguest aboutStarbucksRewardsUse the completeLATTE model tohelp a guest (listen,apologize, takeaction, thank them,ensure satisfaction)Upsell 3reusablecups in ashiftFind outsomeone'sfavoritemovieLet 3 guestsknow theyhaverewardsreadyAsk 3 guestshow to spelltheir namecorrectlyMake a guestlaugh/smile/smizeUpsell yourfavorite bagof coffeeFind outwhatsomeone'splans areFind outabout 3new petsHelp anMOP guestwhile they'rein the lobbyCompliment3 guests ina shiftGive out apuppachinoLearn aguest'sname anduse it twiceOpen thedoor for 3guests ina shiftInteract witha new guestwhile doinghigh touchHelp anuncertainguest figureout what drinkthey wantAdd on yourfavoritepastry with adrinkFind outsomeone'sfavoritecolorShare a funfact aboutyourself witha guestHelpcustomize5 ordersin a shiftInvite /Welcomeback guestsfor anothervisitLearn how topronouncesomeone'snameFind outwhere aguestworksGet toknow aguest'skid

Barista Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teach a guest about Starbucks Rewards
  2. Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)
  3. Upsell 3 reusable cups in a shift
  4. Find out someone's favorite movie
  5. Let 3 guests know they have rewards ready
  6. Ask 3 guests how to spell their name correctly
  7. Make a guest laugh/smile/smize
  8. Upsell your favorite bag of coffee
  9. Find out what someone's plans are
  10. Find out about 3 new pets
  11. Help an MOP guest while they're in the lobby
  12. Compliment 3 guests in a shift
  13. Give out a puppachino
  14. Learn a guest's name and use it twice
  15. Open the door for 3 guests in a shift
  16. Interact with a new guest while doing high touch
  17. Help an uncertain guest figure out what drink they want
  18. Add on your favorite pastry with a drink
  19. Find out someone's favorite color
  20. Share a fun fact about yourself with a guest
  21. Help customize 5 orders in a shift
  22. Invite / Welcome back guests for another visit
  23. Learn how to pronounce someone's name
  24. Find out where a guest works
  25. Get to know a guest's kid