Compliment 3 guests in a shift Help customize 5 orders in a shift Give out a puppachino Find out someone's favorite color Teach a guest about Starbucks Rewards Help an uncertain guest figure out what drink they want Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction) Find out what someone's plans are Upsell your favorite bag of coffee Add on your favorite pastry with a drink Share a fun fact about yourself with a guest Find out where a guest works Learn how to pronounce someone's name Invite / Welcome back guests for another visit Get to know a guest's kid Interact with a new guest while doing high touch Let 3 guests know they have rewards ready Upsell 3 reusable cups in a shift Learn a guest's name and use it twice Help an MOP guest while they're in the lobby Ask 3 guests how to spell their name correctly Open the door for 3 guests in a shift Find out about 3 new pets Find out someone's favorite movie Make a guest laugh/smile/smize Compliment 3 guests in a shift Help customize 5 orders in a shift Give out a puppachino Find out someone's favorite color Teach a guest about Starbucks Rewards Help an uncertain guest figure out what drink they want Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction) Find out what someone's plans are Upsell your favorite bag of coffee Add on your favorite pastry with a drink Share a fun fact about yourself with a guest Find out where a guest works Learn how to pronounce someone's name Invite / Welcome back guests for another visit Get to know a guest's kid Interact with a new guest while doing high touch Let 3 guests know they have rewards ready Upsell 3 reusable cups in a shift Learn a guest's name and use it twice Help an MOP guest while they're in the lobby Ask 3 guests how to spell their name correctly Open the door for 3 guests in a shift Find out about 3 new pets Find out someone's favorite movie Make a guest laugh/smile/smize
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Compliment 3 guests in a shift
Help customize 5 orders in a shift
Give out a puppachino
Find out someone's favorite color
Teach a guest about Starbucks Rewards
Help an uncertain guest figure out what drink they want
Use the complete LATTE model to help a guest (listen, apologize, take action, thank them, ensure satisfaction)
Find out what someone's plans are
Upsell your favorite bag of coffee
Add on your favorite pastry with a drink
Share a fun fact about yourself with a guest
Find out where a guest works
Learn how to pronounce someone's name
Invite / Welcome back guests for another visit
Get to know a guest's kid
Interact with a new guest while doing high touch
Let 3 guests know they have rewards ready
Upsell 3 reusable cups in a shift
Learn a guest's name and use it twice
Help an MOP guest while they're in the lobby
Ask 3 guests how to spell their name correctly
Open the door for 3 guests in a shift
Find out about 3 new pets
Find out someone's favorite movie
Make a guest laugh/smile/smize