Club Counselor WFH Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Had to explain honors conversions are not a contracted benefit
2. RCI xferred call about RCI pts
3. Member says "Hello?!" before you can answer
4. Someone asked for a supervisor
5. Taken unpaid time due to connection issues
6. Getting Chats asking to book reservations
7. Calling to book Hotel with honors points
8. Complains about hold time but tells stories
9. "This is a breach of contract!"
10. Ended up on concierge website because they used google
11. Member called at closing and joked about how we are going home now
12. "They should decrease my maintenance fees!"
13. Owner demanding we call them back if they get disconnected
14. Called to reserve with no dates or location
15. Waited on hold for the sup line over 5 min
16. Wife yelled in the background
17. Complained about the hold time when calling 12/31
18. Owner blaming not paying 2020 HOA on covid
19. "You guys are waiving reservation fees right?"
20. Asked where a room is at a property
21. CC Capture system failure
22. Asked same question multiple times
23. Didn't check spam folder in gmail
24. Marketing Call
25. Lost the agent leg/VPN connection during a call
26. Using the bathroom on ACW
27. Didn't read Stan's email on conversion ratios
28. Asked for assistance with browser or computer
29. Can't remember password or get reset emails