This bingo card has a free space and 29 words: Didn't read Stan's email on conversion ratios, Called to reserve with no dates or location, Didn't check spam folder in gmail, Ended up on concierge website because they used google, Wife yelled in the background, Asked same question multiple times, "This is a breach of contract!", Someone asked for a supervisor, Waited on hold for the sup line over 5 min, Had to explain honors conversions are not a contracted benefit, Lost the agent leg/VPN connection during a call, CC Capture system failure, "They should decrease my maintenance fees!", Complained about the hold time when calling 12/31, RCI xferred call about RCI pts, Member called at closing and joked about how we are going home now, Owner blaming not paying 2020 HOA on covid, Owner demanding we call them back if they get disconnected, "You guys are waiving reservation fees right?", Getting Chats asking to book reservations, Marketing Call, Calling to book Hotel with honors points, Member says "Hello?!" before you can answer, Using the bathroom on ACW, Complains about hold time but tells stories, Asked for assistance with browser or computer, Can't remember password or get reset emails, Asked where a room is at a property and Taken unpaid time due to connection issues.
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