(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank your customer
What can the product do for our customer?
Customers are looking for benefits
Make eye contact
So what?
Help your customer understand the benefits
Summarize & confirm
Open ended questions
Meeting customers needs
Features vs. Benefits
Can I help you?
Present yourself appropriately
actively listen
Be courteous & attentive
Practice makes perfect
You never get a second chance to make a first impression
Use Mirroring
Refer your customers to the right people
Don’t tell them how, show them how
Treat each customer as if they are VIPs
Make a good impression
Find common ground
Educate your customer
Start with a thank you
Follow-up
Establish trust & credibility
Always greet your customer with a smile
Call them by name
Be knowledgeable about the products & services offered