(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Answered teammate question in group ping
Two calls in a row with no CTR
Client says you deserve a raise
Survey Returned
Ran VERID
Client yells at dog/kid/spouse
Correctly followed payment refund SC - including proof of deposit in DMP
Client asks if you WFH
Client comments on hold music
Client tells you about their weekend
Client says "I know this isn't your fault"
Valid email request - no f/u req from SCA/TL
Completed CTR while on call - NO WRAP
No IEX update needed for lunch
Client asks about weather in AZ
Client calls in to check status, you get to tell client its already been solved.
No IEX update needed for breaks
HLMS request entered correctly
Provided SC link for teammate
Connected client with correct department
Client wants to speak with TM, but you solve instead
