(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided SC link for teammate
Client wants to speak with TM, but you solve instead
Client says "I know this isn't your fault"
Client yells at dog/kid/spouse
Client comments on hold music
Client asks about weather in AZ
Answered teammate question in group ping
Client comments on low hold time
Client calls in to check status, you get to tell client its already been solved.
HLMS request entered correctly
Client says you deserve a raise
Completed HLMS request while on phone - NO WRAP
Correctly followed payment refund SC - including proof of deposit in DMP
