(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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HLMS request entered correctly
Client tells you about their weekend
Two calls in a row with no CTR
Connected client with correct department
Client says you deserve a raise
No IEX update needed for lunch
Ran VERID
Client calls in to check status, you get to tell client its already been solved.
Client yells at dog/kid/spouse
Correctly followed payment refund SC - including proof of deposit in DMP
Client wants to speak with TM, but you solve instead
