(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Client comments on hold music
Ran VERID
Completed HLMS request while on phone - NO WRAP
Survey Returned
Co-browse with client
Client tells you about their weekend
Completed CTR while on call - NO WRAP
Valid email request - no f/u req from SCA/TL
Client says "I know this isn't your fault"
HLMS request entered correctly
Answered teammate question in group ping
No IEX update needed for breaks
Client says you deserve a raise
Client calls in to check status, you get to tell client its already been solved.
Correctly followed payment refund SC - including proof of deposit in DMP
Client comments on low hold time
Client asks if you WFH
Client asks about weather in AZ
Client wants to speak with TM, but you solve instead
