(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Lose good patient due to insurance
"it didnt need a PA last year"
explain that you dont take their insurance anymore
new insurance rejection youve never seen before
"Cant you just call my insurance and get the info?"
patient actually happy with new insurance
explain deductibles to a grown adult
on phone with insurance for >15min
"My insurance hasn't changed"
"insurance didnt send a new card"
Doctor writes wrong year on RX
"New insurance only sent me one card"
Patient tries to give new insurance over the phone
have to explain medicare preferred pricing
insurance doesnt have new patient on file
"I dont have a deductible"
patient calls for price without RX or insurance on file
"Why is it so expensive?"
Transfer>5 rx for a single patient
hand over card and asks immediately "How much is it?"
"You cant just look up my new insurance?"
Patient gives you expired insurance card
"Can you bill my last years insurance?"
patient wants to rebill ready RX. Its more expensive