(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient gives you expired insurance card
"it didnt need a PA last year"
on phone with insurance for >15min
hand over card and asks immediately "How much is it?"
"Can you bill my last years insurance?"
have to explain medicare preferred pricing
"Why is it so expensive?"
"I dont have a deductible"
"You cant just look up my new insurance?"
patient calls for price without RX or insurance on file
patient wants to rebill ready RX. Its more expensive
insurance doesnt have new patient on file
patient actually happy with new insurance
"Cant you just call my insurance and get the info?"
Lose good patient due to insurance
Transfer>5 rx for a single patient
explain deductibles to a grown adult
Doctor writes wrong year on RX
new insurance rejection youve never seen before
Patient tries to give new insurance over the phone
"insurance didnt send a new card"
"My insurance hasn't changed"
explain that you dont take their insurance anymore
