(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I dont have a deductible"
hand over card and asks immediately "How much is it?"
Patient gives you expired insurance card
patient calls for price without RX or insurance on file
"Can you bill my last years insurance?"
"My insurance hasn't changed"
insurance doesnt have new patient on file
Patient tries to give new insurance over the phone
have to explain medicare preferred pricing
"insurance didnt send a new card"
"Cant you just call my insurance and get the info?"
on phone with insurance for >15min
patient wants to rebill ready RX. Its more expensive
patient actually happy with new insurance
Lose good patient due to insurance
Transfer>5 rx for a single patient
explain that you dont take their insurance anymore