(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"it didnt need a PA last year"
on phone with insurance for >15min
explain that you dont take their insurance anymore
patient wants to rebill ready RX. Its more expensive
"I dont have a deductible"
Doctor writes wrong year on RX
Patient tries to give new insurance over the phone
Transfer>5 rx for a single patient
patient calls for price without RX or insurance on file
Patient gives you expired insurance card
"My insurance hasn't changed"
Lose good patient due to insurance
"Why is it so expensive?"
have to explain medicare preferred pricing
insurance doesnt have new patient on file
"Cant you just call my insurance and get the info?"
new insurance rejection youve never seen before
hand over card and asks immediately "How much is it?"