This bingo card has a free space and 24 words: "My insurance hasn't changed", patient calls for price without RX or insurance on file, patient actually happy with new insurance, on phone with insurance for >15min, Lose good patient due to insurance, "Cant you just call my insurance and get the info?", explain that you dont take their insurance anymore, insurance doesnt have new patient on file, new insurance rejection youve never seen before, Transfer>5 rx for a single patient, "insurance didnt send a new card", "You cant just look up my new insurance?", have to explain medicare preferred pricing, hand over card and asks immediately "How much is it?", "it didnt need a PA last year", "New insurance only sent me one card", patient wants to rebill ready RX. Its more expensive, "I dont have a deductible", "Why is it so expensive?", Patient tries to give new insurance over the phone, explain deductibles to a grown adult, "Can you bill my last years insurance?", Doctor writes wrong year on RX and Patient gives you expired insurance card.
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