"If it's okaywith you, I'mgoing to askyou a fewquestions...""I completelyunderstandthe concernof...""_____cancertainlybe tricky!""I wouldbe glad tohelp fixthe issue!""That wouldbe upsettingthat have...""Dealing with_____can be a lotto take in...""Let's do somebasictroubleshooting...""I want toensure that allof your servicesare working foryou!""You'vereached therightdepartment...""I candefinitelyhelp withthis...""You havereached theright personto get thisresolved""Iunderstandhowfrustrating...""Thank youfor calling tolet usknow...""I'd like to trya fewtroubleshootingsteps withyou...""I apologizethat you arehavingissueswith...""I dounderstandthe concernabout...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I am sosorrythat...""I wouldbe happyto helpwith...""Could I start byasking you toconfirm your fullname andservice address?"I canunderstandthefrustrationwith...""Could you tellme what iscurrentlyshowing onyour TV?""I'm going totake a lookat a couplethings and...""This is aprettycommonissue that Ican help with""If it's okaywith you, I'mgoing to askyou a fewquestions...""I completelyunderstandthe concernof...""_____cancertainlybe tricky!""I wouldbe glad tohelp fixthe issue!""That wouldbe upsettingthat have...""Dealing with_____can be a lotto take in...""Let's do somebasictroubleshooting...""I want toensure that allof your servicesare working foryou!""You'vereached therightdepartment...""I candefinitelyhelp withthis...""You havereached theright personto get thisresolved""Iunderstandhowfrustrating...""Thank youfor calling tolet usknow...""I'd like to trya fewtroubleshootingsteps withyou...""I apologizethat you arehavingissueswith...""I dounderstandthe concernabout...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I am sosorrythat...""I wouldbe happyto helpwith...""Could I start byasking you toconfirm your fullname andservice address?"I canunderstandthefrustrationwith...""Could you tellme what iscurrentlyshowing onyour TV?""I'm going totake a lookat a couplethings and...""This is aprettycommonissue that Ican help with"

ARM Chair Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "If it's okay with you, I'm going to ask you a few questions..."
  2. "I completely understand the concern of..."
  3. "_____ can certainly be tricky!"
  4. "I would be glad to help fix the issue!"
  5. "That would be upsetting that have..."
  6. "Dealing with _____ can be a lot to take in..."
  7. "Let's do some basic troubleshooting..."
  8. "I want to ensure that all of your services are working for you!"
  9. "You've reached the right department..."
  10. "I can definitely help with this..."
  11. "You have reached the right person to get this resolved"
  12. "I understand how frustrating..."
  13. "Thank you for calling to let us know..."
  14. "I'd like to try a few troubleshooting steps with you..."
  15. "I apologize that you are having issues with..."
  16. "I do understand the concern about..."
  17. "I'm sorry that your experience has not been up to our standards..."
  18. "I am so sorry that..."
  19. "I would be happy to help with..."
  20. "Could I start by asking you to confirm your full name and service address?
  21. "I can understand the frustration with..."
  22. "Could you tell me what is currently showing on your TV?"
  23. "I'm going to take a look at a couple things and..."
  24. "This is a pretty common issue that I can help with"