(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Dealing with _____
can be a lot to take in..."
"Thank you for calling to let us know..."
"I'd like to try
a few troubleshooting
steps with you..."
"I do understand the concern about..."
"I completely understand the concern of..."
"I'm going to
take a look
at a couple things and..."
"Could you tell
me what is currently showing on your TV?"
"I can understand
the frustration with..."
"Let's do some basic troubleshooting..."
"Could I start by
asking you to
confirm your full name and
service address?
"You've reached the right department..."
"This is a
pretty common
issue that I
can help with"
"I am so sorry that..."
"If it's okay with you, I'm going to ask you a few questions..."
"I want to ensure that all of your services are working for you!"
"I would be happy to help with..."
"That would be upsetting that have..."
"I understand how frustrating..."
"I'm sorry that your experience has not been
up to our standards..."
"I can definitely help with this..."
"I apologize that you are having issues with..."
"_____ can certainly be tricky!"
"You have
reached the right person to get this resolved"
