(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I'd like to try
a few troubleshooting
steps with you..."
"I would be glad to help fix the issue!"
"Could you tell
me what is currently showing on your TV?"
"I completely understand the concern of..."
"_____ can certainly be tricky!"
"This is a
pretty common
issue that I
can help with"
"I'm going to
take a look
at a couple things and..."
"Could I start by
asking you to
confirm your full name and
service address?
"That would be upsetting that have..."
"If it's okay with you, I'm going to ask you a few questions..."
"You have
reached the right person to get this resolved"
"I would be happy to help with..."
"I understand how frustrating..."
"I want to ensure that all of your services are working for you!"
"I do understand the concern about..."
"I can definitely help with this..."
"You've reached the right department..."
"I am so sorry that..."
"I can understand
the frustration with..."
"I'm sorry that your experience has not been
up to our standards..."