"Iunderstandhowfrustrating...""I candefinitelyhelp withthis...""I apologizethat you arehavingissueswith...""I am sosorrythat...""I want toensure that allof your servicesare working foryou!""Could you tellme what iscurrentlyshowing onyour TV?""Thank youfor calling tolet usknow...""I wouldbe happyto helpwith...""I'm going totake a lookat a couplethings and...""Could I start byasking you toconfirm your fullname andservice address?"I completelyunderstandthe concernof...""Let's do somebasictroubleshooting...""I canunderstandthefrustrationwith...""I'd like to trya fewtroubleshootingsteps withyou...""You havereached theright personto get thisresolved""You'vereached therightdepartment...""Dealing with_____can be a lotto take in...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I dounderstandthe concernabout...""That wouldbe upsettingthat have...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I wouldbe glad tohelp fixthe issue!""_____cancertainlybe tricky!""This is aprettycommonissue that Ican help with""Iunderstandhowfrustrating...""I candefinitelyhelp withthis...""I apologizethat you arehavingissueswith...""I am sosorrythat...""I want toensure that allof your servicesare working foryou!""Could you tellme what iscurrentlyshowing onyour TV?""Thank youfor calling tolet usknow...""I wouldbe happyto helpwith...""I'm going totake a lookat a couplethings and...""Could I start byasking you toconfirm your fullname andservice address?"I completelyunderstandthe concernof...""Let's do somebasictroubleshooting...""I canunderstandthefrustrationwith...""I'd like to trya fewtroubleshootingsteps withyou...""You havereached theright personto get thisresolved""You'vereached therightdepartment...""Dealing with_____can be a lotto take in...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I dounderstandthe concernabout...""That wouldbe upsettingthat have...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I wouldbe glad tohelp fixthe issue!""_____cancertainlybe tricky!""This is aprettycommonissue that Ican help with"

ARM Chair Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I understand how frustrating..."
  2. "I can definitely help with this..."
  3. "I apologize that you are having issues with..."
  4. "I am so sorry that..."
  5. "I want to ensure that all of your services are working for you!"
  6. "Could you tell me what is currently showing on your TV?"
  7. "Thank you for calling to let us know..."
  8. "I would be happy to help with..."
  9. "I'm going to take a look at a couple things and..."
  10. "Could I start by asking you to confirm your full name and service address?
  11. "I completely understand the concern of..."
  12. "Let's do some basic troubleshooting..."
  13. "I can understand the frustration with..."
  14. "I'd like to try a few troubleshooting steps with you..."
  15. "You have reached the right person to get this resolved"
  16. "You've reached the right department..."
  17. "Dealing with _____ can be a lot to take in..."
  18. "I'm sorry that your experience has not been up to our standards..."
  19. "I do understand the concern about..."
  20. "That would be upsetting that have..."
  21. "If it's okay with you, I'm going to ask you a few questions..."
  22. "I would be glad to help fix the issue!"
  23. "_____ can certainly be tricky!"
  24. "This is a pretty common issue that I can help with"