"Dealing with_____can be a lotto take in...""I am sosorrythat...""I apologizethat you arehavingissueswith...""Thank youfor calling tolet usknow...""I dounderstandthe concernabout...""I wouldbe glad tohelp fixthe issue!""Let's do somebasictroubleshooting...""Could I start byasking you toconfirm your fullname andservice address?"I'm sorry thatyourexperience hasnot beenup to ourstandards...""That wouldbe upsettingthat have...""I wouldbe happyto helpwith...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I completelyunderstandthe concernof...""You'vereached therightdepartment...""I canunderstandthefrustrationwith...""I'd like to trya fewtroubleshootingsteps withyou...""_____cancertainlybe tricky!""Could you tellme what iscurrentlyshowing onyour TV?""You havereached theright personto get thisresolved""I candefinitelyhelp withthis...""I'm going totake a lookat a couplethings and...""I want toensure that allof your servicesare working foryou!""Iunderstandhowfrustrating...""This is aprettycommonissue that Ican help with""Dealing with_____can be a lotto take in...""I am sosorrythat...""I apologizethat you arehavingissueswith...""Thank youfor calling tolet usknow...""I dounderstandthe concernabout...""I wouldbe glad tohelp fixthe issue!""Let's do somebasictroubleshooting...""Could I start byasking you toconfirm your fullname andservice address?"I'm sorry thatyourexperience hasnot beenup to ourstandards...""That wouldbe upsettingthat have...""I wouldbe happyto helpwith...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I completelyunderstandthe concernof...""You'vereached therightdepartment...""I canunderstandthefrustrationwith...""I'd like to trya fewtroubleshootingsteps withyou...""_____cancertainlybe tricky!""Could you tellme what iscurrentlyshowing onyour TV?""You havereached theright personto get thisresolved""I candefinitelyhelp withthis...""I'm going totake a lookat a couplethings and...""I want toensure that allof your servicesare working foryou!""Iunderstandhowfrustrating...""This is aprettycommonissue that Ican help with"

ARM Chair Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Dealing with _____ can be a lot to take in..."
  2. "I am so sorry that..."
  3. "I apologize that you are having issues with..."
  4. "Thank you for calling to let us know..."
  5. "I do understand the concern about..."
  6. "I would be glad to help fix the issue!"
  7. "Let's do some basic troubleshooting..."
  8. "Could I start by asking you to confirm your full name and service address?
  9. "I'm sorry that your experience has not been up to our standards..."
  10. "That would be upsetting that have..."
  11. "I would be happy to help with..."
  12. "If it's okay with you, I'm going to ask you a few questions..."
  13. "I completely understand the concern of..."
  14. "You've reached the right department..."
  15. "I can understand the frustration with..."
  16. "I'd like to try a few troubleshooting steps with you..."
  17. "_____ can certainly be tricky!"
  18. "Could you tell me what is currently showing on your TV?"
  19. "You have reached the right person to get this resolved"
  20. "I can definitely help with this..."
  21. "I'm going to take a look at a couple things and..."
  22. "I want to ensure that all of your services are working for you!"
  23. "I understand how frustrating..."
  24. "This is a pretty common issue that I can help with"