(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"If it's okay with you, I'm going to ask you a few questions..."
"You have
reached the right person to get this resolved"
"I would be glad to help fix the issue!"
"This is a
pretty common
issue that I
can help with"
"I can understand
the frustration with..."
"That would be upsetting that have..."
"I'm sorry that your experience has not been
up to our standards..."
"I understand how frustrating..."
"Let's do some basic troubleshooting..."
"I want to ensure that all of your services are working for you!"
"I apologize that you are having issues with..."
"You've reached the right department..."
"Could I start by
asking you to
confirm your full name and
service address?
"I'm going to
take a look
at a couple things and..."
"I would be happy to help with..."
"I'd like to try
a few troubleshooting
steps with you..."
"Dealing with _____
can be a lot to take in..."
"I do understand the concern about..."
"I am so sorry that..."
"Could you tell
me what is currently showing on your TV?"
