"Could I start byasking you toconfirm your fullname andservice address?"You havereached theright personto get thisresolved""This is aprettycommonissue that Ican help with""_____cancertainlybe tricky!""I want toensure that allof your servicesare working foryou!""Dealing with_____can be a lotto take in...""I am sosorrythat...""You'vereached therightdepartment...""I'm going totake a lookat a couplethings and...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I canunderstandthefrustrationwith...""Thank youfor calling tolet usknow...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I wouldbe happyto helpwith...""I apologizethat you arehavingissueswith...""Let's do somebasictroubleshooting...""Iunderstandhowfrustrating...""I dounderstandthe concernabout...""I candefinitelyhelp withthis...""That wouldbe upsettingthat have...""I'd like to trya fewtroubleshootingsteps withyou...""I wouldbe glad tohelp fixthe issue!""I completelyunderstandthe concernof...""Could you tellme what iscurrentlyshowing onyour TV?""Could I start byasking you toconfirm your fullname andservice address?"You havereached theright personto get thisresolved""This is aprettycommonissue that Ican help with""_____cancertainlybe tricky!""I want toensure that allof your servicesare working foryou!""Dealing with_____can be a lotto take in...""I am sosorrythat...""You'vereached therightdepartment...""I'm going totake a lookat a couplethings and...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""I canunderstandthefrustrationwith...""Thank youfor calling tolet usknow...""If it's okaywith you, I'mgoing to askyou a fewquestions...""I wouldbe happyto helpwith...""I apologizethat you arehavingissueswith...""Let's do somebasictroubleshooting...""Iunderstandhowfrustrating...""I dounderstandthe concernabout...""I candefinitelyhelp withthis...""That wouldbe upsettingthat have...""I'd like to trya fewtroubleshootingsteps withyou...""I wouldbe glad tohelp fixthe issue!""I completelyunderstandthe concernof...""Could you tellme what iscurrentlyshowing onyour TV?"

ARM Chair Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Could I start by asking you to confirm your full name and service address?
  2. "You have reached the right person to get this resolved"
  3. "This is a pretty common issue that I can help with"
  4. "_____ can certainly be tricky!"
  5. "I want to ensure that all of your services are working for you!"
  6. "Dealing with _____ can be a lot to take in..."
  7. "I am so sorry that..."
  8. "You've reached the right department..."
  9. "I'm going to take a look at a couple things and..."
  10. "I'm sorry that your experience has not been up to our standards..."
  11. "I can understand the frustration with..."
  12. "Thank you for calling to let us know..."
  13. "If it's okay with you, I'm going to ask you a few questions..."
  14. "I would be happy to help with..."
  15. "I apologize that you are having issues with..."
  16. "Let's do some basic troubleshooting..."
  17. "I understand how frustrating..."
  18. "I do understand the concern about..."
  19. "I can definitely help with this..."
  20. "That would be upsetting that have..."
  21. "I'd like to try a few troubleshooting steps with you..."
  22. "I would be glad to help fix the issue!"
  23. "I completely understand the concern of..."
  24. "Could you tell me what is currently showing on your TV?"