"I'm going totake a lookat a couplethings and...""I want toensure that allof your servicesare working foryou!""If it's okaywith you, I'mgoing to askyou a fewquestions...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""_____cancertainlybe tricky!""I completelyunderstandthe concernof...""I canunderstandthefrustrationwith...""Iunderstandhowfrustrating...""I wouldbe happyto helpwith...""I candefinitelyhelp withthis...""Could I start byasking you toconfirm your fullname andservice address?"Thank youfor calling tolet usknow...""I'd like to trya fewtroubleshootingsteps withyou...""This is aprettycommonissue that Ican help with""I dounderstandthe concernabout...""You havereached theright personto get thisresolved""Let's do somebasictroubleshooting...""I wouldbe glad tohelp fixthe issue!""I am sosorrythat...""I apologizethat you arehavingissueswith...""Could you tellme what iscurrentlyshowing onyour TV?""You'vereached therightdepartment...""That wouldbe upsettingthat have...""Dealing with_____can be a lotto take in...""I'm going totake a lookat a couplethings and...""I want toensure that allof your servicesare working foryou!""If it's okaywith you, I'mgoing to askyou a fewquestions...""I'm sorry thatyourexperience hasnot beenup to ourstandards...""_____cancertainlybe tricky!""I completelyunderstandthe concernof...""I canunderstandthefrustrationwith...""Iunderstandhowfrustrating...""I wouldbe happyto helpwith...""I candefinitelyhelp withthis...""Could I start byasking you toconfirm your fullname andservice address?"Thank youfor calling tolet usknow...""I'd like to trya fewtroubleshootingsteps withyou...""This is aprettycommonissue that Ican help with""I dounderstandthe concernabout...""You havereached theright personto get thisresolved""Let's do somebasictroubleshooting...""I wouldbe glad tohelp fixthe issue!""I am sosorrythat...""I apologizethat you arehavingissueswith...""Could you tellme what iscurrentlyshowing onyour TV?""You'vereached therightdepartment...""That wouldbe upsettingthat have...""Dealing with_____can be a lotto take in..."

ARM Chair Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm going to take a look at a couple things and..."
  2. "I want to ensure that all of your services are working for you!"
  3. "If it's okay with you, I'm going to ask you a few questions..."
  4. "I'm sorry that your experience has not been up to our standards..."
  5. "_____ can certainly be tricky!"
  6. "I completely understand the concern of..."
  7. "I can understand the frustration with..."
  8. "I understand how frustrating..."
  9. "I would be happy to help with..."
  10. "I can definitely help with this..."
  11. "Could I start by asking you to confirm your full name and service address?
  12. "Thank you for calling to let us know..."
  13. "I'd like to try a few troubleshooting steps with you..."
  14. "This is a pretty common issue that I can help with"
  15. "I do understand the concern about..."
  16. "You have reached the right person to get this resolved"
  17. "Let's do some basic troubleshooting..."
  18. "I would be glad to help fix the issue!"
  19. "I am so sorry that..."
  20. "I apologize that you are having issues with..."
  21. "Could you tell me what is currently showing on your TV?"
  22. "You've reached the right department..."
  23. "That would be upsetting that have..."
  24. "Dealing with _____ can be a lot to take in..."