(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I want to ensure that all of your services are working for you!"
"I can understand
the frustration with..."
"I would be glad to help fix the issue!"
"Let's do some basic troubleshooting..."
"I completely understand the concern of..."
"I can definitely help with this..."
"I would be happy to help with..."
"You have
reached the right person to get this resolved"
"This is a
pretty common
issue that I
can help with"
"You've reached the right department..."
"If it's okay with you, I'm going to ask you a few questions..."
"Could you tell
me what is currently showing on your TV?"
"Dealing with _____
can be a lot to take in..."
"Thank you for calling to let us know..."
"Could I start by
asking you to
confirm your full name and
service address?
"I am so sorry that..."
"I'm sorry that your experience has not been
up to our standards..."
"I understand how frustrating..."
"I apologize that you are having issues with..."
"That would be upsetting that have..."
"I do understand the concern about..."
"_____ can certainly be tricky!"
"I'd like to try
a few troubleshooting
steps with you..."
"I'm going to
take a look
at a couple things and..."
