(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Could you tell
me what is currently showing on your TV?"
"I would be happy to help with..."
"This is a
pretty common
issue that I
can help with"
"I am so sorry that..."
"I understand how frustrating..."
"I'm sorry that your experience has not been
up to our standards..."
"I do understand the concern about..."
"I would be glad to help fix the issue!"
"You have
reached the right person to get this resolved"
"You've reached the right department..."
"_____ can certainly be tricky!"
"I can understand
the frustration with..."
"Dealing with _____
can be a lot to take in..."
"I can definitely help with this..."
"I apologize that you are having issues with..."
"If it's okay with you, I'm going to ask you a few questions..."
"I'm going to
take a look
at a couple things and..."
"I want to ensure that all of your services are working for you!"
"I completely understand the concern of..."
"Could I start by
asking you to
confirm your full name and
service address?
"That would be upsetting that have..."
"Thank you for calling to let us know..."
"I'd like to try
a few troubleshooting
steps with you..."
