(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Salesforce error
Chris asked me to jump on the phones again
Customer Curses
Submitted an IR
"Let me speak to your manager"
Actual defective product
"Can you see my screen?"
Language Barrier
Needs training
Touchpoint error
"Can I talk to someone else?"
Callback; no answer
Helped a coworker on a Webex
Repeats instructions to helper
Dropped Call
"Xth time I've called"
Same Customer Same Day
Customer lied
Not our Product
Escalation
How to Buy
Claim Required
Receive two calls from the same customer in one day
