Receive twocalls fromthe samecustomer inone dayChris askedme to jumpon thephonesagainSalesforceerrorWrongqueue"Let mespeak toyourmanager"SameCustomerSameDay2 reopenbankrecsin one dayDroppedCallHowto BuyActualdefectiveproductCallback;noanswer"Can yousee myscreen?"Needstraining"Can I talktosomeoneelse?"Has a drinkduring happyhourClaimRequiredCitrixcallEscalationHelped acoworkeron aWebexCustomerliedSubmittedan IRRepeatsinstructionsto helperCustomerCursesSent a casetoTech/SaaSjust to get itbackTouchpointerrorLanguageBarrier"Xth timeI'vecalled"Not ourProductReceive twocalls fromthe samecustomer inone dayChris askedme to jumpon thephonesagainSalesforceerrorWrongqueue"Let mespeak toyourmanager"SameCustomerSameDay2 reopenbankrecsin one dayDroppedCallHowto BuyActualdefectiveproductCallback;noanswer"Can yousee myscreen?"Needstraining"Can I talktosomeoneelse?"Has a drinkduring happyhourClaimRequiredCitrixcallEscalationHelped acoworkeron aWebexCustomerliedSubmittedan IRRepeatsinstructionsto helperCustomerCursesSent a casetoTech/SaaSjust to get itbackTouchpointerrorLanguageBarrier"Xth timeI'vecalled"Not ourProduct

CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive two calls from the same customer in one day
  2. Chris asked me to jump on the phones again
  3. Salesforce error
  4. Wrong queue
  5. "Let me speak to your manager"
  6. Same Customer Same Day
  7. 2 reopen bankrecs in one day
  8. Dropped Call
  9. How to Buy
  10. Actual defective product
  11. Callback; no answer
  12. "Can you see my screen?"
  13. Needs training
  14. "Can I talk to someone else?"
  15. Has a drink during happy hour
  16. Claim Required
  17. Citrix call
  18. Escalation
  19. Helped a coworker on a Webex
  20. Customer lied
  21. Submitted an IR
  22. Repeats instructions to helper
  23. Customer Curses
  24. Sent a case to Tech/SaaS just to get it back
  25. Touchpoint error
  26. Language Barrier
  27. "Xth time I've called"
  28. Not our Product