CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Has a drink during happy hour
2. Not our Product
3. 2 reopen bankrecs in one day
4. Sent a case to Tech/SaaS just to get it back
5. Same Customer Same Day
6. Touchpoint error
7. Needs training
8. Helped a coworker on a Webex
9. "Let me speak to your manager"
10. Repeats instructions to helper
11. Citrix call
12. Receive two calls from the same customer in one day
13. Chris asked me to jump on the phones again
14. "Xth time I've called"
15. How to Buy
16. Callback; no answer
17. Wrong queue
18. Customer lied
19. Salesforce error
20. "Can I talk to someone else?"
21. Actual defective product
22. "Can you see my screen?"
23. Customer Curses
24. Escalation
25. Language Barrier
26. Dropped Call
27. Claim Required
28. Submitted an IR