Helped acoworkeron aWebexEscalationCitrixcallClaimRequiredLanguageBarrier"Let mespeak toyourmanager"Submittedan IRReceive twocalls fromthe samecustomer inone dayNeedstrainingCallback;noanswerCustomerliedActualdefectiveproductRepeatsinstructionsto helper"Can I talktosomeoneelse?"CustomerCursesWrongqueue"Can yousee myscreen?"Chris askedme to jumpon thephonesagainNot ourProduct2 reopenbankrecsin one daySalesforceerrorTouchpointerrorDroppedCallHowto Buy"Xth timeI'vecalled"Sent a casetoTech/SaaSjust to get itbackSameCustomerSameDayHas a drinkduring happyhourHelped acoworkeron aWebexEscalationCitrixcallClaimRequiredLanguageBarrier"Let mespeak toyourmanager"Submittedan IRReceive twocalls fromthe samecustomer inone dayNeedstrainingCallback;noanswerCustomerliedActualdefectiveproductRepeatsinstructionsto helper"Can I talktosomeoneelse?"CustomerCursesWrongqueue"Can yousee myscreen?"Chris askedme to jumpon thephonesagainNot ourProduct2 reopenbankrecsin one daySalesforceerrorTouchpointerrorDroppedCallHowto Buy"Xth timeI'vecalled"Sent a casetoTech/SaaSjust to get itbackSameCustomerSameDayHas a drinkduring happyhour

CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a coworker on a Webex
  2. Escalation
  3. Citrix call
  4. Claim Required
  5. Language Barrier
  6. "Let me speak to your manager"
  7. Submitted an IR
  8. Receive two calls from the same customer in one day
  9. Needs training
  10. Callback; no answer
  11. Customer lied
  12. Actual defective product
  13. Repeats instructions to helper
  14. "Can I talk to someone else?"
  15. Customer Curses
  16. Wrong queue
  17. "Can you see my screen?"
  18. Chris asked me to jump on the phones again
  19. Not our Product
  20. 2 reopen bankrecs in one day
  21. Salesforce error
  22. Touchpoint error
  23. Dropped Call
  24. How to Buy
  25. "Xth time I've called"
  26. Sent a case to Tech/SaaS just to get it back
  27. Same Customer Same Day
  28. Has a drink during happy hour