(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer Curses
"Xth time I've called"
Citrix call
Helped a coworker on a Webex
Not our Product
Callback; no answer
Has a drink during happy hour
Actual defective product
2 reopen bankrecs in one day
Same Customer Same Day
Customer lied
"Can I talk to someone else?"
Receive two calls from the same customer in one day
