CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Repeats instructions to helper
2. "Can you see my screen?"
3. How to Buy
4. Receive two calls from the same customer in one day
5. Helped a coworker on a Webex
6. Has a drink during happy hour
7. Sent a case to Tech/SaaS just to get it back
8. 2 reopen bankrecs in one day
9. Citrix call
10. Submitted an IR
11. "Can I talk to someone else?"
12. Wrong queue
13. Escalation
14. Dropped Call
15. Claim Required
16. Callback; no answer
17. Customer lied
18. Same Customer Same Day
19. Customer Curses
20. Chris asked me to jump on the phones again
21. "Let me speak to your manager"
22. Salesforce error
23. Not our Product
24. Needs training
25. Touchpoint error
26. "Xth time I've called"
27. Language Barrier
28. Actual defective product