Has a drinkduring happyhourSubmittedan IRRepeatsinstructionsto helperWrongqueueNeedstrainingNot ourProduct"Can I talktosomeoneelse?"Sent a casetoTech/SaaSjust to get itbackCitrixcall"Xth timeI'vecalled"ClaimRequiredReceive twocalls fromthe samecustomer inone dayActualdefectiveproduct2 reopenbankrecsin one day"Let mespeak toyourmanager"SameCustomerSameDayHowto BuyEscalationDroppedCallLanguageBarrierCallback;noanswerChris askedme to jumpon thephonesagainTouchpointerrorHelped acoworkeron aWebex"Can yousee myscreen?"CustomerliedSalesforceerrorCustomerCursesHas a drinkduring happyhourSubmittedan IRRepeatsinstructionsto helperWrongqueueNeedstrainingNot ourProduct"Can I talktosomeoneelse?"Sent a casetoTech/SaaSjust to get itbackCitrixcall"Xth timeI'vecalled"ClaimRequiredReceive twocalls fromthe samecustomer inone dayActualdefectiveproduct2 reopenbankrecsin one day"Let mespeak toyourmanager"SameCustomerSameDayHowto BuyEscalationDroppedCallLanguageBarrierCallback;noanswerChris askedme to jumpon thephonesagainTouchpointerrorHelped acoworkeron aWebex"Can yousee myscreen?"CustomerliedSalesforceerrorCustomerCurses

CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has a drink during happy hour
  2. Submitted an IR
  3. Repeats instructions to helper
  4. Wrong queue
  5. Needs training
  6. Not our Product
  7. "Can I talk to someone else?"
  8. Sent a case to Tech/SaaS just to get it back
  9. Citrix call
  10. "Xth time I've called"
  11. Claim Required
  12. Receive two calls from the same customer in one day
  13. Actual defective product
  14. 2 reopen bankrecs in one day
  15. "Let me speak to your manager"
  16. Same Customer Same Day
  17. How to Buy
  18. Escalation
  19. Dropped Call
  20. Language Barrier
  21. Callback; no answer
  22. Chris asked me to jump on the phones again
  23. Touchpoint error
  24. Helped a coworker on a Webex
  25. "Can you see my screen?"
  26. Customer lied
  27. Salesforce error
  28. Customer Curses