(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Citrix call
Chris asked me to jump on the phones again
Sent a case to Tech/SaaS just to get it back
Claim Required
Needs training
Language Barrier
"Can I talk to someone else?"
Dropped Call
Touchpoint error
Not our Product
Escalation
Callback; no answer
Receive two calls from the same customer in one day
