Chris askedme to jumpon thephonesagainHelped acoworkeron aWebexSameCustomerSameDayTouchpointerrorSent a casetoTech/SaaSjust to get itback2 reopenbankrecsin one day"Xth timeI'vecalled"ActualdefectiveproductRepeatsinstructionsto helperCitrixcall"Let mespeak toyourmanager""Can yousee myscreen?"Receive twocalls fromthe samecustomer inone dayCustomerCursesClaimRequiredNot ourProductCustomerliedNeedstrainingSubmittedan IRLanguageBarrier"Can I talktosomeoneelse?"SalesforceerrorHas a drinkduring happyhourWrongqueueDroppedCallHowto BuyCallback;noanswerEscalationChris askedme to jumpon thephonesagainHelped acoworkeron aWebexSameCustomerSameDayTouchpointerrorSent a casetoTech/SaaSjust to get itback2 reopenbankrecsin one day"Xth timeI'vecalled"ActualdefectiveproductRepeatsinstructionsto helperCitrixcall"Let mespeak toyourmanager""Can yousee myscreen?"Receive twocalls fromthe samecustomer inone dayCustomerCursesClaimRequiredNot ourProductCustomerliedNeedstrainingSubmittedan IRLanguageBarrier"Can I talktosomeoneelse?"SalesforceerrorHas a drinkduring happyhourWrongqueueDroppedCallHowto BuyCallback;noanswerEscalation

CM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chris asked me to jump on the phones again
  2. Helped a coworker on a Webex
  3. Same Customer Same Day
  4. Touchpoint error
  5. Sent a case to Tech/SaaS just to get it back
  6. 2 reopen bankrecs in one day
  7. "Xth time I've called"
  8. Actual defective product
  9. Repeats instructions to helper
  10. Citrix call
  11. "Let me speak to your manager"
  12. "Can you see my screen?"
  13. Receive two calls from the same customer in one day
  14. Customer Curses
  15. Claim Required
  16. Not our Product
  17. Customer lied
  18. Needs training
  19. Submitted an IR
  20. Language Barrier
  21. "Can I talk to someone else?"
  22. Salesforce error
  23. Has a drink during happy hour
  24. Wrong queue
  25. Dropped Call
  26. How to Buy
  27. Callback; no answer
  28. Escalation