(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can you see my screen?"
Has a drink during happy hour
Claim Required
Customer lied
Dropped Call
Chris asked me to jump on the phones again
Salesforce error
Citrix call
Escalation
"Can I talk to someone else?"
Not our Product
Wrong queue
Callback; no answer
Submitted an IR
Actual defective product
Sent a case to Tech/SaaS just to get it back
How to Buy
"Let me speak to your manager"
Needs training
Receive two calls from the same customer in one day
