(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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After assessing Customer needs and listening for trigger statements, you should ask yourself questions like, “______ ____ ____ _________ __ ________?”
An example of a recommendation might be suggesting a __________ with a color screen that may work well for a Customer with low vision
When you make recommendations, you are offering ___________ solutions to your Customers
One of the first steps on finding an opportunity for Brand Promotion is to ___________ a Customer’s needs.
Offering follow-up _____________ ___________ is a way to overcome Customer objections in some cases.
Offering upgrades to our products when applicable is an example of what?
We create opportunities for this when we proactively educate Customers about the features and benefits of our products and services, presenting them as valuable solutions
Talking to a Customer about the impact a OneTouch product or service has had on streamlining Diabetes Management is an example of?
Downloadable user manuals, logbooks, and product information on websites are examples of?
Customer expressed fears or concerns about products, devices, and services
Leverage information from the _______________ _____________ because it tells a story about the Customer
This data is located in the Customer Profile and can help to identify Brand Promotion opportunities.
A challenge to Brand Promotion
Customer may reveal an opportunity for Brand Promotion with a ___________ statement
What do we call the education and promotion of OneTouch products, services, and features to our Customers?
