(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Volunteered to take a call back request
Handled an escalated issues without passing it on
AHT lower than 15:00 for the day
Volunteered to take a call back request
Close 20 chats
Posted a sincere "shoutout" in slack
Proposed a solution to reduce tickets
Worked chats during 3-6
Made the caller laugh
3.0 TPH average for a day
Perfect attendance for the week
Spoke to a caller about YOUR favorite hobby
3.0 TPH average for a day
Close 15 email tickets in the week
Volunteered to work the backlog of missed chat queue
Handled an escalated issues without passing it on
Answer a team members question in Slack
Handled an escalated issues without passing it on
Used Weave help 3 separate times
Got the caller to say "thank you" twice on 1 call.
Identified a need and wrote a KB article
Close 15 email tickets in the week
Correctly answered a team members question in slack
