(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Answer a team members question in Slack
Spoke to a caller about YOUR favorite hobby
Made the caller laugh
Correctly answered a team members question in slack
Used Weave help 3 separate times
Perfect attendance for the week
Handled an escalated issues without passing it on
Posted a sincere "shoutout" in slack
get 90% or higher CSAT for the day
AHT lower than 15:00 for the day
Volunteered to take a call back request
3.0 TPH average for a day
Got the caller to say "thank you" twice on 1 call.
Handled an escalated issues without passing it on
3.0 TPH average for a day
Close 15 email tickets in the week
Worked chats during 3-6
Proposed a solution to reduce tickets
Close 20 chats
Volunteered to take a call back request
Volunteered to work the backlog of missed chat queue
