(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Close 15 email tickets in the week
Got the caller to say "thank you" twice on 1 call.
AHT lower than 15:00 for the day
Volunteered to take a call back request
Volunteered to take a call back request
Perfect attendance for the week
get 90% or higher CSAT for the day
Spoke to a caller about YOUR favorite hobby
Correctly answered a team members question in slack
Identified a need and wrote a KB article
Close 20 chats
3.0 TPH average for a day
Posted a sincere "shoutout" in slack
Handled an escalated issues without passing it on
Answer a team members question in Slack
Handled an escalated issues without passing it on
Worked chats during 3-6
Made the caller laugh
Used Weave help 3 separate times
Handled an escalated issues without passing it on
3.0 TPH average for a day
Volunteered to work the backlog of missed chat queue
