(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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3.0 TPH average for a day
Perfect attendance for the week
Answer a team members question in Slack
Spoke to a caller about YOUR favorite hobby
Close 15 email tickets in the week
Close 15 email tickets in the week
Worked chats during 3-6
get 90% or higher CSAT for the day
Handled an escalated issues without passing it on
Identified a need and wrote a KB article
Volunteered to take a call back request
Proposed a solution to reduce tickets
3.0 TPH average for a day
Used Weave help 3 separate times
AHT lower than 15:00 for the day
Handled an escalated issues without passing it on
Made the caller laugh
Handled an escalated issues without passing it on
Correctly answered a team members question in slack
Posted a sincere "shoutout" in slack
Volunteered to work the backlog of missed chat queue
Volunteered to take a call back request
Close 20 chats
Got the caller to say "thank you" twice on 1 call.
