(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled an escalated issues without passing it on
Made the caller laugh
Handled an escalated issues without passing it on
Worked chats during 3-6
Handled an escalated issues without passing it on
Got the caller to say "thank you" twice on 1 call.
Spoke to a caller about YOUR favorite hobby
AHT lower than 15:00 for the day
Correctly answered a team members question in slack
Close 20 chats
Posted a sincere "shoutout" in slack
Identified a need and wrote a KB article
Answer a team members question in Slack
Volunteered to take a call back request
Close 15 email tickets in the week
Used Weave help 3 separate times
Volunteered to take a call back request
3.0 TPH average for a day
Proposed a solution to reduce tickets
Perfect attendance for the week
Close 15 email tickets in the week
3.0 TPH average for a day
get 90% or higher CSAT for the day
Volunteered to work the backlog of missed chat queue
