Volunteeredto work thebacklog ofmissed chatqueueUsed Weavehelp 3separatetimes Handled anescalatedissueswithoutpassing it onGot thecaller to say"thank you"twice on 1call.Posted asincere"shoutout"in slackHandled anescalatedissueswithoutpassing it onClose 15emailtickets inthe week Made thecallerlaugh 3.0 TPHaveragefor a dayClose 15emailtickets inthe weekSpoke to acaller aboutYOURfavoritehobbyPerfectattendancefor theweekWorkedchatsduring 3-6Handled anescalatedissueswithoutpassing it onCorrectlyanswered ateam membersquestion inslackIdentified aneed andwrote a KBarticleAnswer ateammembersquestion inSlackVolunteeredto take acall backrequest3.0 TPHaveragefor a dayClose20chatsProposeda solutionto reduceticketsVolunteeredto take acall backrequest AHT lowerthan15:00 forthe day get 90%or higherCSAT forthe dayVolunteeredto work thebacklog ofmissed chatqueueUsed Weavehelp 3separatetimes Handled anescalatedissueswithoutpassing it onGot thecaller to say"thank you"twice on 1call.Posted asincere"shoutout"in slackHandled anescalatedissueswithoutpassing it onClose 15emailtickets inthe weekMade thecallerlaugh 3.0 TPHaveragefor a dayClose 15emailtickets inthe weekSpoke to acaller aboutYOURfavoritehobbyPerfectattendancefor theweekWorkedchatsduring 3-6Handled anescalatedissueswithoutpassing it onCorrectlyanswered ateam membersquestion inslackIdentified aneed andwrote a KBarticleAnswer ateammembersquestion inSlackVolunteeredto take acall backrequest3.0 TPHaveragefor a dayClose20chatsProposeda solutionto reduceticketsVolunteeredto take acall backrequest AHT lowerthan15:00 forthe day get 90%or higherCSAT forthe day

Software Support Ultimate Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Volunteered to work the backlog of missed chat queue
  2. Used Weave help 3 separate times
  3. Handled an escalated issues without passing it on
  4. Got the caller to say "thank you" twice on 1 call.
  5. Posted a sincere "shoutout" in slack
  6. Handled an escalated issues without passing it on
  7. Close 15 email tickets in the week
  8. Made the caller laugh
  9. 3.0 TPH average for a day
  10. Close 15 email tickets in the week
  11. Spoke to a caller about YOUR favorite hobby
  12. Perfect attendance for the week
  13. Worked chats during 3-6
  14. Handled an escalated issues without passing it on
  15. Correctly answered a team members question in slack
  16. Identified a need and wrote a KB article
  17. Answer a team members question in Slack
  18. Volunteered to take a call back request
  19. 3.0 TPH average for a day
  20. Close 20 chats
  21. Proposed a solution to reduce tickets
  22. Volunteered to take a call back request
  23. AHT lower than 15:00 for the day
  24. get 90% or higher CSAT for the day