Got thecaller to say"thank you"twice on 1call.Spoke to acaller aboutYOURfavoritehobbyVolunteeredto work thebacklog ofmissed chatqueueCorrectlyanswered ateam membersquestion inslackWorkedchatsduring 3-6Close20chatsClose 15emailtickets inthe week3.0 TPHaveragefor a dayHandled anescalatedissueswithoutpassing it onAHT lowerthan15:00 forthe day Identified aneed andwrote a KBarticle Made thecallerlaugh get 90%or higherCSAT forthe dayProposeda solutionto reduceticketsPosted asincere"shoutout"in slack3.0 TPHaveragefor a dayHandled anescalatedissueswithoutpassing it onHandled anescalatedissueswithoutpassing it onVolunteeredto take acall backrequestUsed Weavehelp 3separatetimes Perfectattendancefor theweekClose 15emailtickets inthe weekVolunteeredto take acall backrequest Answer ateammembersquestion inSlackGot thecaller to say"thank you"twice on 1call.Spoke to acaller aboutYOURfavoritehobbyVolunteeredto work thebacklog ofmissed chatqueueCorrectlyanswered ateam membersquestion inslackWorkedchatsduring 3-6Close20chatsClose 15emailtickets inthe week3.0 TPHaveragefor a dayHandled anescalatedissueswithoutpassing it onAHT lowerthan15:00 forthe day Identified aneed andwrote a KBarticleMade thecallerlaugh get 90%or higherCSAT forthe dayProposeda solutionto reduceticketsPosted asincere"shoutout"in slack3.0 TPHaveragefor a dayHandled anescalatedissueswithoutpassing it onHandled anescalatedissueswithoutpassing it onVolunteeredto take acall backrequestUsed Weavehelp 3separatetimes Perfectattendancefor theweekClose 15emailtickets inthe weekVolunteeredto take acall backrequest Answer ateammembersquestion inSlack

Software Support Ultimate Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got the caller to say "thank you" twice on 1 call.
  2. Spoke to a caller about YOUR favorite hobby
  3. Volunteered to work the backlog of missed chat queue
  4. Correctly answered a team members question in slack
  5. Worked chats during 3-6
  6. Close 20 chats
  7. Close 15 email tickets in the week
  8. 3.0 TPH average for a day
  9. Handled an escalated issues without passing it on
  10. AHT lower than 15:00 for the day
  11. Identified a need and wrote a KB article
  12. Made the caller laugh
  13. get 90% or higher CSAT for the day
  14. Proposed a solution to reduce tickets
  15. Posted a sincere "shoutout" in slack
  16. 3.0 TPH average for a day
  17. Handled an escalated issues without passing it on
  18. Handled an escalated issues without passing it on
  19. Volunteered to take a call back request
  20. Used Weave help 3 separate times
  21. Perfect attendance for the week
  22. Close 15 email tickets in the week
  23. Volunteered to take a call back request
  24. Answer a team members question in Slack