This bingo card has a free space and 24 words: 3.0 TPH average for a day, Perfect attendance for the week, Handled an escalated issues without passing it on, Used Weave help 3 separate times, Volunteered to take a call back request, Made the caller laugh, Close 15 email tickets in the week, Identified a need and wrote a KB article, Handled an escalated issues without passing it on, get 90% or higher CSAT for the day, Answer a team members question in Slack, Close 20 chats, Volunteered to work the backlog of missed chat queue, Proposed a solution to reduce tickets, Worked chats during 3-6, Spoke to a caller about YOUR favorite hobby, Volunteered to take a call back request, AHT lower than 15:00 for the day, Got the caller to say "thank you" twice on 1 call., Close 15 email tickets in the week, Posted a sincere "shoutout" in slack, Correctly answered a team members question in slack, 3.0 TPH average for a day and Handled an escalated issues without passing it on.
⚠ This card has duplicate items: 3.0 TPH average for a day (2), Handled an escalated issues without passing it on (3), Close 15 email tickets in the week (2)
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