You makea creditcardreferralCustomerasks fortheirbalanceCustomerrequestsa doc onletterheadCustomerrequests tospeak withStephenLewisCustomerstatesthey are aPOACustomerneedsstatementsCustomerEscalationEmilysays“Nobody’sleaving”Customerbecomelocked outof RSAA callyou’re ondropsCustomerrequests tospeak withDianeYou makean InfinexreferralYouraverage talktime is under3 minutesCustomerneedstheir OLBunlockedYou’veanswered> 60 callsMelissasays“Rock it”Customerasksabout anotaryCustomerasks for afee backYoucompletea checkorderYou collectsecurityquestionsfrom 5+peopleCustomerhas a loanpaymentinquiryCustomerneedshelp withZelleYoucompletea stoppaymentCustomerstates theylost theirdebit cardYou makea creditcardreferralCustomerasks fortheirbalanceCustomerrequestsa doc onletterheadCustomerrequests tospeak withStephenLewisCustomerstatesthey are aPOACustomerneedsstatementsCustomerEscalationEmilysays“Nobody’sleaving”Customerbecomelocked outof RSAA callyou’re ondropsCustomerrequests tospeak withDianeYou makean InfinexreferralYouraverage talktime is under3 minutesCustomerneedstheir OLBunlockedYou’veanswered> 60 callsMelissasays“Rock it”Customerasksabout anotaryCustomerasks for afee backYoucompletea checkorderYou collectsecurityquestionsfrom 5+peopleCustomerhas a loanpaymentinquiryCustomerneedshelp withZelleYoucompletea stoppaymentCustomerstates theylost theirdebit card

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You make a credit card referral
  2. Customer asks for their balance
  3. Customer requests a doc on letterhead
  4. Customer requests to speak with Stephen Lewis
  5. Customer states they are a POA
  6. Customer needs statements
  7. Customer Escalation
  8. Emily says “Nobody’s leaving”
  9. Customer become locked out of RSA
  10. A call you’re on drops
  11. Customer requests to speak with Diane
  12. You make an Infinex referral
  13. Your average talk time is under 3 minutes
  14. Customer needs their OLB unlocked
  15. You’ve answered > 60 calls
  16. Melissa says “Rock it”
  17. Customer asks about a notary
  18. Customer asks for a fee back
  19. You complete a check order
  20. You collect security questions from 5+ people
  21. Customer has a loan payment inquiry
  22. Customer needs help with Zelle
  23. You complete a stop payment
  24. Customer states they lost their debit card