Customerrequests tospeak withDianeYoucompletea stoppaymentCustomerasksabout anotaryYou’veanswered> 60 callsCustomerrequests tospeak withStephenLewisYou makea creditcardreferralA callyou’re ondropsYouraverage talktime is under3 minutesCustomerneedshelp withZelleEmilysays“Nobody’sleaving”Customerstatesthey are aPOACustomerbecomelocked outof RSACustomerrequestsa doc onletterheadYoucompletea checkorderYou makean InfinexreferralYou collectsecurityquestionsfrom 5+peopleCustomerEscalationCustomerhas a loanpaymentinquiryCustomerasks for afee backCustomerneedsstatementsMelissasays“Rock it”Customerstates theylost theirdebit cardCustomerasks fortheirbalanceCustomerneedstheir OLBunlockedCustomerrequests tospeak withDianeYoucompletea stoppaymentCustomerasksabout anotaryYou’veanswered> 60 callsCustomerrequests tospeak withStephenLewisYou makea creditcardreferralA callyou’re ondropsYouraverage talktime is under3 minutesCustomerneedshelp withZelleEmilysays“Nobody’sleaving”Customerstatesthey are aPOACustomerbecomelocked outof RSACustomerrequestsa doc onletterheadYoucompletea checkorderYou makean InfinexreferralYou collectsecurityquestionsfrom 5+peopleCustomerEscalationCustomerhas a loanpaymentinquiryCustomerasks for afee backCustomerneedsstatementsMelissasays“Rock it”Customerstates theylost theirdebit cardCustomerasks fortheirbalanceCustomerneedstheir OLBunlocked

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer requests to speak with Diane
  2. You complete a stop payment
  3. Customer asks about a notary
  4. You’ve answered > 60 calls
  5. Customer requests to speak with Stephen Lewis
  6. You make a credit card referral
  7. A call you’re on drops
  8. Your average talk time is under 3 minutes
  9. Customer needs help with Zelle
  10. Emily says “Nobody’s leaving”
  11. Customer states they are a POA
  12. Customer become locked out of RSA
  13. Customer requests a doc on letterhead
  14. You complete a check order
  15. You make an Infinex referral
  16. You collect security questions from 5+ people
  17. Customer Escalation
  18. Customer has a loan payment inquiry
  19. Customer asks for a fee back
  20. Customer needs statements
  21. Melissa says “Rock it”
  22. Customer states they lost their debit card
  23. Customer asks for their balance
  24. Customer needs their OLB unlocked