Youcompletea stoppaymentCustomerstatesthey are aPOACustomerasks for afee backEmilysays“Nobody’sleaving”You collectsecurityquestionsfrom 5+peopleMelissasays“Rock it”Customerrequestsa doc onletterheadCustomerasks fortheirbalanceCustomerasksabout anotaryA callyou’re ondropsCustomerrequests tospeak withStephenLewisYou’veanswered> 60 callsCustomerneedshelp withZelleCustomerneedsstatementsCustomerneedstheir OLBunlockedCustomerstates theylost theirdebit cardCustomerEscalationCustomerrequests tospeak withDianeYoucompletea checkorderYou makean InfinexreferralCustomerbecomelocked outof RSAYouraverage talktime is under3 minutesYou makea creditcardreferralCustomerhas a loanpaymentinquiryYoucompletea stoppaymentCustomerstatesthey are aPOACustomerasks for afee backEmilysays“Nobody’sleaving”You collectsecurityquestionsfrom 5+peopleMelissasays“Rock it”Customerrequestsa doc onletterheadCustomerasks fortheirbalanceCustomerasksabout anotaryA callyou’re ondropsCustomerrequests tospeak withStephenLewisYou’veanswered> 60 callsCustomerneedshelp withZelleCustomerneedsstatementsCustomerneedstheir OLBunlockedCustomerstates theylost theirdebit cardCustomerEscalationCustomerrequests tospeak withDianeYoucompletea checkorderYou makean InfinexreferralCustomerbecomelocked outof RSAYouraverage talktime is under3 minutesYou makea creditcardreferralCustomerhas a loanpaymentinquiry

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. You complete a stop payment
  2. Customer states they are a POA
  3. Customer asks for a fee back
  4. Emily says “Nobody’s leaving”
  5. You collect security questions from 5+ people
  6. Melissa says “Rock it”
  7. Customer requests a doc on letterhead
  8. Customer asks for their balance
  9. Customer asks about a notary
  10. A call you’re on drops
  11. Customer requests to speak with Stephen Lewis
  12. You’ve answered > 60 calls
  13. Customer needs help with Zelle
  14. Customer needs statements
  15. Customer needs their OLB unlocked
  16. Customer states they lost their debit card
  17. Customer Escalation
  18. Customer requests to speak with Diane
  19. You complete a check order
  20. You make an Infinex referral
  21. Customer become locked out of RSA
  22. Your average talk time is under 3 minutes
  23. You make a credit card referral
  24. Customer has a loan payment inquiry