You makea creditcardreferralCustomerrequests tospeak withStephenLewisCustomerasks fortheirbalanceCustomerbecomelocked outof RSACustomerhas a loanpaymentinquiryCustomerEscalationCustomerrequestsa doc onletterheadCustomerneedstheir OLBunlockedYouraverage talktime is under3 minutesYou’veanswered> 60 callsYou makean InfinexreferralYou collectsecurityquestionsfrom 5+peopleCustomerneedsstatementsCustomerrequests tospeak withDianeCustomerstates theylost theirdebit cardYoucompletea checkorderCustomerneedshelp withZelleYoucompletea stoppaymentCustomerasksabout anotaryEmilysays“Nobody’sleaving”Melissasays“Rock it”Customerasks for afee backCustomerstatesthey are aPOAA callyou’re ondropsYou makea creditcardreferralCustomerrequests tospeak withStephenLewisCustomerasks fortheirbalanceCustomerbecomelocked outof RSACustomerhas a loanpaymentinquiryCustomerEscalationCustomerrequestsa doc onletterheadCustomerneedstheir OLBunlockedYouraverage talktime is under3 minutesYou’veanswered> 60 callsYou makean InfinexreferralYou collectsecurityquestionsfrom 5+peopleCustomerneedsstatementsCustomerrequests tospeak withDianeCustomerstates theylost theirdebit cardYoucompletea checkorderCustomerneedshelp withZelleYoucompletea stoppaymentCustomerasksabout anotaryEmilysays“Nobody’sleaving”Melissasays“Rock it”Customerasks for afee backCustomerstatesthey are aPOAA callyou’re ondrops

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You make a credit card referral
  2. Customer requests to speak with Stephen Lewis
  3. Customer asks for their balance
  4. Customer become locked out of RSA
  5. Customer has a loan payment inquiry
  6. Customer Escalation
  7. Customer requests a doc on letterhead
  8. Customer needs their OLB unlocked
  9. Your average talk time is under 3 minutes
  10. You’ve answered > 60 calls
  11. You make an Infinex referral
  12. You collect security questions from 5+ people
  13. Customer needs statements
  14. Customer requests to speak with Diane
  15. Customer states they lost their debit card
  16. You complete a check order
  17. Customer needs help with Zelle
  18. You complete a stop payment
  19. Customer asks about a notary
  20. Emily says “Nobody’s leaving”
  21. Melissa says “Rock it”
  22. Customer asks for a fee back
  23. Customer states they are a POA
  24. A call you’re on drops