Customerrequests tospeak withStephenLewisYou makean InfinexreferralCustomerasks for afee backYoucompletea checkorderMelissasays“Rock it”CustomerEscalationCustomerbecomelocked outof RSAEmilysays“Nobody’sleaving”Customerneedshelp withZelleA callyou’re ondropsYou makea creditcardreferralYouraverage talktime is under3 minutesYou collectsecurityquestionsfrom 5+peopleCustomerstates theylost theirdebit cardYoucompletea stoppaymentCustomerasksabout anotaryCustomerrequestsa doc onletterheadYou’veanswered> 60 callsCustomerstatesthey are aPOACustomerrequests tospeak withDianeCustomerneedsstatementsCustomerneedstheir OLBunlockedCustomerasks fortheirbalanceCustomerhas a loanpaymentinquiryCustomerrequests tospeak withStephenLewisYou makean InfinexreferralCustomerasks for afee backYoucompletea checkorderMelissasays“Rock it”CustomerEscalationCustomerbecomelocked outof RSAEmilysays“Nobody’sleaving”Customerneedshelp withZelleA callyou’re ondropsYou makea creditcardreferralYouraverage talktime is under3 minutesYou collectsecurityquestionsfrom 5+peopleCustomerstates theylost theirdebit cardYoucompletea stoppaymentCustomerasksabout anotaryCustomerrequestsa doc onletterheadYou’veanswered> 60 callsCustomerstatesthey are aPOACustomerrequests tospeak withDianeCustomerneedsstatementsCustomerneedstheir OLBunlockedCustomerasks fortheirbalanceCustomerhas a loanpaymentinquiry

Contact Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer requests to speak with Stephen Lewis
  2. You make an Infinex referral
  3. Customer asks for a fee back
  4. You complete a check order
  5. Melissa says “Rock it”
  6. Customer Escalation
  7. Customer become locked out of RSA
  8. Emily says “Nobody’s leaving”
  9. Customer needs help with Zelle
  10. A call you’re on drops
  11. You make a credit card referral
  12. Your average talk time is under 3 minutes
  13. You collect security questions from 5+ people
  14. Customer states they lost their debit card
  15. You complete a stop payment
  16. Customer asks about a notary
  17. Customer requests a doc on letterhead
  18. You’ve answered > 60 calls
  19. Customer states they are a POA
  20. Customer requests to speak with Diane
  21. Customer needs statements
  22. Customer needs their OLB unlocked
  23. Customer asks for their balance
  24. Customer has a loan payment inquiry