(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is the VPN broken today?"
"Was there an update?"
"I am just sooo dumb"
"Guess you just have the magic touch"
User rambles on about their personal life
User negligence causes an issue
"I don't have time for this"
User walks away while you are working their issue
User incorrectly describes their issue
User does any bodily function on a call
Issue resolved itself
User goes to you directly instead of creating a ticket
"Guess the computer is still waking up"
"I haven't had my coffee yet"
"Everything is just so slow today"
User generates multiple tickets for 1 issue
"Sorry I am not a technical person"
User calls in for an update on something they can check on their own
User reopened old ticket instead of creating a new one
User refuses/fails to follow directions
"Hey I have this other issue if you can help with that"
