User doesany bodilyfunctionon a call"Wasthere anupdate?"Userrambles onabout theirpersonal life"Guess youjust have themagic touch""Everythingis just soslow today""I don'thave timefor this"Userrefuses/failsto followdirections"Is theVPNbrokentoday?"User calls in foran update onsomething theycan check ontheir ownUsernegligencecauses anissueThisissue ispriority"I haven'thad mycoffeeyet"Calls in longexistingissue for thefirst timeUser goes toyou directlyinstead ofcreating aticketUser callsthe wrongdepartment"Hey I havethis otherissue if youcan help withthat"User walksaway whileyou areworking theirissue"Guess thecomputeris stillwaking up"Userreopened oldticket insteadof creating anew one"Sorry Iam not atechnicalperson"Usergeneratesmultipletickets for 1issueUserincorrectlydescribestheir issue"I am justsooodumb"IssueresolveditselfUser doesany bodilyfunctionon a call"Wasthere anupdate?"Userrambles onabout theirpersonal life"Guess youjust have themagic touch""Everythingis just soslow today""I don'thave timefor this"Userrefuses/failsto followdirections"Is theVPNbrokentoday?"User calls in foran update onsomething theycan check ontheir ownUsernegligencecauses anissueThisissue ispriority"I haven'thad mycoffeeyet"Calls in longexistingissue for thefirst timeUser goes toyou directlyinstead ofcreating aticketUser callsthe wrongdepartment"Hey I havethis otherissue if youcan help withthat"User walksaway whileyou areworking theirissue"Guess thecomputeris stillwaking up"Userreopened oldticket insteadof creating anew one"Sorry Iam not atechnicalperson"Usergeneratesmultipletickets for 1issueUserincorrectlydescribestheir issue"I am justsooodumb"Issueresolveditself

IT Daily - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. User does any bodily function on a call
  2. "Was there an update?"
  3. User rambles on about their personal life
  4. "Guess you just have the magic touch"
  5. "Everything is just so slow today"
  6. "I don't have time for this"
  7. User refuses/fails to follow directions
  8. "Is the VPN broken today?"
  9. User calls in for an update on something they can check on their own
  10. User negligence causes an issue
  11. This issue is priority
  12. "I haven't had my coffee yet"
  13. Calls in long existing issue for the first time
  14. User goes to you directly instead of creating a ticket
  15. User calls the wrong department
  16. "Hey I have this other issue if you can help with that"
  17. User walks away while you are working their issue
  18. "Guess the computer is still waking up"
  19. User reopened old ticket instead of creating a new one
  20. "Sorry I am not a technical person"
  21. User generates multiple tickets for 1 issue
  22. User incorrectly describes their issue
  23. "I am just sooo dumb"
  24. Issue resolved itself