(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalated customer
Help a peer with an order
Customer mentions Way Day
Outside the box smart solution
Helped on an order over $2000
Everyone on team visit engagement infohub
Acknowledged Customer History
Complimented Purchase
Talked customer into replacement rather than a refund