Outsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundDe-escalatedcustomerComplimentedPurchaseSet clearexpectationson refundFree!CustomermentionsWay DayFollowedthe 10 daypre-shippolicyAcknowledgedCustomerHistoryHelp apeer withan orderHelped onan orderover$2000Educatecustomerwith myaccountCalled thecustomerby theirnameEveryone onteam visitengagementinfohubSharethrowbackpicture in theteam chatCustomeraskswhere youliveOutsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundDe-escalatedcustomerComplimentedPurchaseSet clearexpectationson refundFree!CustomermentionsWay DayFollowedthe 10 daypre-shippolicyAcknowledgedCustomerHistoryHelp apeer withan orderHelped onan orderover$2000Educatecustomerwith myaccountCalled thecustomerby theirnameEveryone onteam visitengagementinfohubSharethrowbackpicture in theteam chatCustomeraskswhere youlive

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outside the box smart solution
  2. Talked customer into replacement rather than a refund
  3. De-escalated customer
  4. Complimented Purchase
  5. Set clear expectations on refund
  6. Free!
  7. Customer mentions Way Day
  8. Followed the 10 day pre-ship policy
  9. Acknowledged Customer History
  10. Help a peer with an order
  11. Helped on an order over $2000
  12. Educate customer with my account
  13. Called the customer by their name
  14. Everyone on team visit engagement infohub
  15. Share throwback picture in the team chat
  16. Customer asks where you live