Helped onan orderover$2000Outsidethe boxsmartsolutionFree!CustomermentionsWay DayTalkedcustomer intoreplacementrather than arefundDe-escalatedcustomerSharethrowbackpicture in theteam chatSet clearexpectationson refundCustomeraskswhere youliveEveryone onteam visitengagementinfohubHelp apeer withan orderCalled thecustomerby theirnameEducatecustomerwith myaccountFollowedthe 10 daypre-shippolicyAcknowledgedCustomerHistoryComplimentedPurchaseHelped onan orderover$2000Outsidethe boxsmartsolutionFree!CustomermentionsWay DayTalkedcustomer intoreplacementrather than arefundDe-escalatedcustomerSharethrowbackpicture in theteam chatSet clearexpectationson refundCustomeraskswhere youliveEveryone onteam visitengagementinfohubHelp apeer withan orderCalled thecustomerby theirnameEducatecustomerwith myaccountFollowedthe 10 daypre-shippolicyAcknowledgedCustomerHistoryComplimentedPurchase

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped on an order over $2000
  2. Outside the box smart solution
  3. Free!
  4. Customer mentions Way Day
  5. Talked customer into replacement rather than a refund
  6. De-escalated customer
  7. Share throwback picture in the team chat
  8. Set clear expectations on refund
  9. Customer asks where you live
  10. Everyone on team visit engagement infohub
  11. Help a peer with an order
  12. Called the customer by their name
  13. Educate customer with my account
  14. Followed the 10 day pre-ship policy
  15. Acknowledged Customer History
  16. Complimented Purchase