(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimented Purchase
Share throwback picture in the team chat
Followed the 10 day pre-ship policy
Help a peer with an order
De-escalated customer
Helped on an order over $2000
Set clear expectations on refund
Free!
Called the customer by their name
Outside the box smart solution
Customer mentions Way Day
Everyone on team visit engagement infohub
Educate customer with my account
Acknowledged Customer History
Talked customer into replacement rather than a refund