ComplimentedPurchaseSharethrowbackpicture in theteam chatFollowedthe 10 daypre-shippolicyHelp apeer withan orderDe-escalatedcustomerHelped onan orderover$2000Set clearexpectationson refundFree!Called thecustomerby theirnameOutsidethe boxsmartsolutionCustomermentionsWay DayEveryone onteam visitengagementinfohubEducatecustomerwith myaccountAcknowledgedCustomerHistoryTalkedcustomer intoreplacementrather than arefundCustomeraskswhere youliveComplimentedPurchaseSharethrowbackpicture in theteam chatFollowedthe 10 daypre-shippolicyHelp apeer withan orderDe-escalatedcustomerHelped onan orderover$2000Set clearexpectationson refundFree!Called thecustomerby theirnameOutsidethe boxsmartsolutionCustomermentionsWay DayEveryone onteam visitengagementinfohubEducatecustomerwith myaccountAcknowledgedCustomerHistoryTalkedcustomer intoreplacementrather than arefundCustomeraskswhere youlive

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented Purchase
  2. Share throwback picture in the team chat
  3. Followed the 10 day pre-ship policy
  4. Help a peer with an order
  5. De-escalated customer
  6. Helped on an order over $2000
  7. Set clear expectations on refund
  8. Free!
  9. Called the customer by their name
  10. Outside the box smart solution
  11. Customer mentions Way Day
  12. Everyone on team visit engagement infohub
  13. Educate customer with my account
  14. Acknowledged Customer History
  15. Talked customer into replacement rather than a refund
  16. Customer asks where you live