AcknowledgedCustomerHistoryHelped onan orderover$2000Set clearexpectationson refundEducatecustomerwith myaccountFree!CustomermentionsWay DaySharethrowbackpicture in theteam chatDe-escalatedcustomerFollowedthe 10 daypre-shippolicyEveryone onteam visitengagementinfohubCustomeraskswhere youliveComplimentedPurchaseOutsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundCalled thecustomerby theirnameHelp apeer withan orderAcknowledgedCustomerHistoryHelped onan orderover$2000Set clearexpectationson refundEducatecustomerwith myaccountFree!CustomermentionsWay DaySharethrowbackpicture in theteam chatDe-escalatedcustomerFollowedthe 10 daypre-shippolicyEveryone onteam visitengagementinfohubCustomeraskswhere youliveComplimentedPurchaseOutsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundCalled thecustomerby theirnameHelp apeer withan order

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Acknowledged Customer History
  2. Helped on an order over $2000
  3. Set clear expectations on refund
  4. Educate customer with my account
  5. Free!
  6. Customer mentions Way Day
  7. Share throwback picture in the team chat
  8. De-escalated customer
  9. Followed the 10 day pre-ship policy
  10. Everyone on team visit engagement infohub
  11. Customer asks where you live
  12. Complimented Purchase
  13. Outside the box smart solution
  14. Talked customer into replacement rather than a refund
  15. Called the customer by their name
  16. Help a peer with an order