Everyone onteam visitengagementinfohubSharethrowbackpicture in theteam chatDe-escalatedcustomerCustomeraskswhere youliveHelped onan orderover$2000Educatecustomerwith myaccountComplimentedPurchaseHelp apeer withan orderCustomermentionsWay DayAcknowledgedCustomerHistoryOutsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundCalled thecustomerby theirnameFollowedthe 10 daypre-shippolicySet clearexpectationson refundFree!Everyone onteam visitengagementinfohubSharethrowbackpicture in theteam chatDe-escalatedcustomerCustomeraskswhere youliveHelped onan orderover$2000Educatecustomerwith myaccountComplimentedPurchaseHelp apeer withan orderCustomermentionsWay DayAcknowledgedCustomerHistoryOutsidethe boxsmartsolutionTalkedcustomer intoreplacementrather than arefundCalled thecustomerby theirnameFollowedthe 10 daypre-shippolicySet clearexpectationson refundFree!

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Everyone on team visit engagement infohub
  2. Share throwback picture in the team chat
  3. De-escalated customer
  4. Customer asks where you live
  5. Helped on an order over $2000
  6. Educate customer with my account
  7. Complimented Purchase
  8. Help a peer with an order
  9. Customer mentions Way Day
  10. Acknowledged Customer History
  11. Outside the box smart solution
  12. Talked customer into replacement rather than a refund
  13. Called the customer by their name
  14. Followed the 10 day pre-ship policy
  15. Set clear expectations on refund
  16. Free!