Called thecustomerby theirnameEveryone onteam visitengagementinfohubSharethrowbackpicture in theteam chatFree!Set clearexpectationson refundFollowedthe 10 daypre-shippolicyHelped onan orderover$2000AcknowledgedCustomerHistoryHelp apeer withan orderOutsidethe boxsmartsolutionEducatecustomerwith myaccountDe-escalatedcustomerTalkedcustomer intoreplacementrather than arefundCustomermentionsWay DayComplimentedPurchaseCustomeraskswhere youliveCalled thecustomerby theirnameEveryone onteam visitengagementinfohubSharethrowbackpicture in theteam chatFree!Set clearexpectationson refundFollowedthe 10 daypre-shippolicyHelped onan orderover$2000AcknowledgedCustomerHistoryHelp apeer withan orderOutsidethe boxsmartsolutionEducatecustomerwith myaccountDe-escalatedcustomerTalkedcustomer intoreplacementrather than arefundCustomermentionsWay DayComplimentedPurchaseCustomeraskswhere youlive

Way Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called the customer by their name
  2. Everyone on team visit engagement infohub
  3. Share throwback picture in the team chat
  4. Free!
  5. Set clear expectations on refund
  6. Followed the 10 day pre-ship policy
  7. Helped on an order over $2000
  8. Acknowledged Customer History
  9. Help a peer with an order
  10. Outside the box smart solution
  11. Educate customer with my account
  12. De-escalated customer
  13. Talked customer into replacement rather than a refund
  14. Customer mentions Way Day
  15. Complimented Purchase
  16. Customer asks where you live