(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Other team memeber acknowledged
Backorders and cancellations acknowledged with customer/BAM
Reason provided why outreach not needed
Correct wizard for resolution
Ticket include reason behind selected resolution
Pooling Introduction template used
Ticket closed appropriately
Update every 5 business days
Action taken/wizard ran in a timely fashion
Communication with customer professional, accurate & detailed
Were correct ticket(s) entered for internal requests
Action taken/wizard ran in a timely fashion
Correct Ticket Title
Ticket include reason behind selected resolution
Backorders acknowledged with customer/BAM
Kept Customer informed about changes/updates in timely fashion
Communication with internal/partner professional, accurate & detailed
Reason provided why outreach not needed
Communication documented in order notes
Kept Customer informed about changes/updates in timely fashion