(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer name referenced
Were correct ticket(s) entered for internal requests
Communication with internal/partner professional, accurate & detailed
Reason behind resolution
Correct Ticket Title
Expectations set with customer /internal partner
Ticket include reason behind selected resolution
Other team memeber acknowledged
Reason provided why outreach not needed
Pooling Introduction template used
Backorders and cancellations acknowledged with customer/BAM
Kept Customer informed about changes/updates in timely fashion
Communication documented in order notes
Ticket closed appropriately
Communication with customer professional, accurate & detailed
Ticket include reason behind selected resolution
Kept Customer informed about changes/updates in timely fashion
