(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Other team memeber acknowledged
Ticket closed appropriately
Communication with customer professional, accurate & detailed
Communication with internal/partner professional, accurate & detailed
Kept Customer informed about changes/updates in timely fashion
Reason provided why outreach not needed
Backorders acknowledged with customer/BAM
Correct wizard for resolution
Pooling Introduction template used
Kept Customer informed about changes/updates in timely fashion
Update every 5 business days
Action taken/wizard ran in a timely fashion
Communication documented in order notes
Ticket include reason behind selected resolution
Expectations set with customer /internal partner
Backorders and cancellations acknowledged with customer/BAM
Ticket include reason behind selected resolution
Ticket Template Used
Correct Ticket Title
Reason behind resolution
Reason provided why outreach not needed
Action taken/wizard ran in a timely fashion
Were correct ticket(s) entered for internal requests
