(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Ticket Template Used
Communication with internal/partner professional, accurate & detailed
Kept Customer informed about changes/updates in timely fashion
Kept Customer informed about changes/updates in timely fashion
Backorders and cancellations acknowledged with customer/BAM
Expectations set with customer /internal partner
Backorders acknowledged with customer/BAM
Ticket closed appropriately
Reason behind resolution
Reason provided why outreach not needed
Communication documented in order notes
Action taken/wizard ran in a timely fashion
Communication with customer professional, accurate & detailed
Ticket include reason behind selected resolution
Correct wizard for resolution
Update every 5 business days
Pooling Introduction template used
Other team memeber acknowledged
Reason provided why outreach not needed
Were correct ticket(s) entered for internal requests