(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Correct Ticket Title
Action taken/wizard ran in a timely fashion
Update every 5 business days
Kept Customer informed about changes/updates in timely fashion
Ticket Template Used
Other team memeber acknowledged
Backorders and cancellations acknowledged with customer/BAM
Reason provided why outreach not needed
Ticket closed appropriately
Reason behind resolution
Backorders acknowledged with customer/BAM
Kept Customer informed about changes/updates in timely fashion
Ticket include reason behind selected resolution
Expectations set with customer /internal partner
Ticket include reason behind selected resolution
Reason provided why outreach not needed
Communication documented in order notes
Communication with internal/partner professional, accurate & detailed
Action taken/wizard ran in a timely fashion
Customer name referenced
Communication with customer professional, accurate & detailed
Pooling Introduction template used
Correct wizard for resolution
Were correct ticket(s) entered for internal requests
