(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Expectations set with customer /internal partner
Kept Customer informed about changes/updates in timely fashion
Communication with internal/partner professional, accurate & detailed
Action taken/wizard ran in a timely fashion
Kept Customer informed about changes/updates in timely fashion
Action taken/wizard ran in a timely fashion
Correct wizard for resolution
Communication documented in order notes
Were correct ticket(s) entered for internal requests
Customer name referenced
Reason provided why outreach not needed
Other team memeber acknowledged
Backorders and cancellations acknowledged with customer/BAM
Ticket closed appropriately
Pooling Introduction template used
Reason provided why outreach not needed
Reason behind resolution
Backorders acknowledged with customer/BAM
Communication with customer professional, accurate & detailed
