(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Communication with internal/partner professional, accurate & detailed
Update every 5 business days
Reason provided why outreach not needed
Reason behind resolution
Ticket closed appropriately
Action taken/wizard ran in a timely fashion
Kept Customer informed about changes/updates in timely fashion
Expectations set with customer /internal partner
Pooling Introduction template used
Communication with customer professional, accurate & detailed
Backorders acknowledged with customer/BAM
Ticket Template Used
Correct wizard for resolution
Reason provided why outreach not needed
Action taken/wizard ran in a timely fashion
Ticket include reason behind selected resolution
Other team memeber acknowledged
Correct Ticket Title
Customer name referenced
Kept Customer informed about changes/updates in timely fashion
Communication documented in order notes
Ticket include reason behind selected resolution
Backorders and cancellations acknowledged with customer/BAM
Were correct ticket(s) entered for internal requests
