(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Kept Customer informed about changes/updates in timely fashion
Communication with internal/partner professional, accurate & detailed
Expectations set with customer /internal partner
Ticket Template Used
Ticket include reason behind selected resolution
Ticket closed appropriately
Pooling Introduction template used
Other team memeber acknowledged
Backorders acknowledged with customer/BAM
Update every 5 business days
Correct Ticket Title
Kept Customer informed about changes/updates in timely fashion
Action taken/wizard ran in a timely fashion
Reason behind resolution
Reason provided why outreach not needed
Customer name referenced
Correct wizard for resolution
Were correct ticket(s) entered for internal requests
Ticket include reason behind selected resolution
Reason provided why outreach not needed
Communication with customer professional, accurate & detailed
Backorders and cancellations acknowledged with customer/BAM
