QA

QA Bingo Card
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This bingo card has a free space and 24 words: Correct Ticket Title, Ticket include reason behind selected resolution, Backorders acknowledged with customer/BAM, Kept Customer informed about changes/updates in timely fashion, Expectations set with customer /internal partner, Backorders and cancellations acknowledged with customer/BAM, Ticket Template Used, Action taken/wizard ran in a timely fashion, Correct wizard for resolution, Action taken/wizard ran in a timely fashion, Kept Customer informed about changes/updates in timely fashion, Ticket closed appropriately, Were correct ticket(s) entered for internal requests, Reason provided why outreach not needed, Communication with customer professional, accurate & detailed, Reason behind resolution, Communication with internal/partner professional, accurate & detailed, Update every 5 business days, Ticket include reason behind selected resolution, Other team memeber acknowledged, Reason provided why outreach not needed, Communication documented in order notes, Pooling Introduction template used and Customer name referenced.

⚠ This card has duplicate items: Ticket include reason behind selected resolution (2)

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