Received 6Econocheckcalls thisweek.100% QAAdherencewas 90 %for theweekRecappedall callsfor theweekReferred back toKB article forassistance insteadof asking forassistance toresolve issue.NOdeductionsfor not usingpleasantriesthis weekAssistedcoworkerwithresolving anescalation.Was able tonavigate andclose out casesproperly insalesforce.Received 4NavyFederal callsthis weekNOdeductionsfor Verbalcollision in 2weeks3-100%QA's90%QAOfferedadditionalassistance atthe closing100Empathystreak92 %VoiceQAZerotardies fortwoweeksWas able toadviseconsumer ofwhen they willbe billed nextmonth.86%QAProvidedadditionalknowledge toconsumer aboutPrint product/ MyEquifax.90%Adherencefor theweek3- 95% QA'sNOCriticalfails forthe weekNo openIVR callscases inSalesforce.Was able toauthenticate5 consumersthis week.Received 6Econocheckcalls thisweek.100% QAAdherencewas 90 %for theweekRecappedall callsfor theweekReferred back toKB article forassistance insteadof asking forassistance toresolve issue.NOdeductionsfor not usingpleasantriesthis weekAssistedcoworkerwithresolving anescalation.Was able tonavigate andclose out casesproperly insalesforce.Received 4NavyFederal callsthis weekNOdeductionsfor Verbalcollision in 2weeks3-100%QA's90%QAOfferedadditionalassistance atthe closing100Empathystreak92 %VoiceQAZerotardies fortwoweeksWas able toadviseconsumer ofwhen they willbe billed nextmonth.86%QAProvidedadditionalknowledge toconsumer aboutPrint product/ MyEquifax.90%Adherencefor theweek3- 95% QA'sNOCriticalfails forthe weekNo openIVR callscases inSalesforce.Was able toauthenticate5 consumersthis week.

GCS Partners Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received 6 Econocheck calls this week.
  2. 100 % QA
  3. Adherence was 90 % for the week
  4. Recapped all calls for the week
  5. Referred back to KB article for assistance instead of asking for assistance to resolve issue.
  6. NO deductions for not using pleasantries this week
  7. Assisted coworker with resolving an escalation.
  8. Was able to navigate and close out cases properly in salesforce.
  9. Received 4 Navy Federal calls this week
  10. NO deductions for Verbal collision in 2 weeks
  11. 3-100% QA's
  12. 90% QA
  13. Offered additional assistance at the closing
  14. 100 Empathy streak
  15. 92 % Voice QA
  16. Zero tardies for two weeks
  17. Was able to advise consumer of when they will be billed next month.
  18. 86% QA
  19. Provided additional knowledge to consumer about Print product/ My Equifax.
  20. 90% Adherence for the week
  21. 3- 95 % QA's
  22. NO Critical fails for the week
  23. No open IVR calls cases in Salesforce.
  24. Was able to authenticate 5 consumers this week.