ask if theyshouldtransfer tocomms whenits clearly pescantregisterfor MIRAtrainingthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationLeroyneeds tobehandledforget totakelunch/breakDontknowwhereSMP isFree!whenyou needa drinkasks howto dispoa callask chatif we cando billingsomeoneasks whatsite they usefor medicaidasks whereto findnumber formsJamesrepeats infoyou justgave in chatSUPEcallLEANissuetries to helpregardingactivememberask if theyshouldtransfer tocomms whenits clearly pescantregisterfor MIRAtrainingthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationLeroyneeds tobehandledforget totakelunch/breakDontknowwhereSMP isFree!whenyou needa drinkasks howto dispoa callask chatif we cando billingsomeoneasks whatsite they usefor medicaidasks whereto findnumber formsJamesrepeats infoyou justgave in chatSUPEcallLEANissuetries to helpregardingactivemember

SPA! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask if they should transfer to comms when its clearly pes
  2. cant register for MIRA training
  3. they ask if they select "no" since they couldnt solve issue but not an escalation
  4. Leroy needs to be handled
  5. forget to take lunch/break
  6. Dont know where SMP is
  7. Free!
  8. when you need a drink
  9. asks how to dispo a call
  10. ask chat if we can do billing
  11. someone asks what site they use for medicaid
  12. asks where to find number for ms
  13. James repeats info you just gave in chat
  14. SUPE call
  15. LEAN issue
  16. tries to help regarding active member