LEANissueask chatif we cando billingforget totakelunch/breaksomeoneasks whatsite they usefor medicaidFree!whenyou needa drinkSUPEcallasks howto dispoa callLeroyneeds tobehandledcantregisterfor MIRAtrainingtries to helpregardingactivememberthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationDontknowwhereSMP isask if theyshouldtransfer tocomms whenits clearly pesasks whereto findnumber formsJamesrepeats infoyou justgave in chatLEANissueask chatif we cando billingforget totakelunch/breaksomeoneasks whatsite they usefor medicaidFree!whenyou needa drinkSUPEcallasks howto dispoa callLeroyneeds tobehandledcantregisterfor MIRAtrainingtries to helpregardingactivememberthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationDontknowwhereSMP isask if theyshouldtransfer tocomms whenits clearly pesasks whereto findnumber formsJamesrepeats infoyou justgave in chat

SPA! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LEAN issue
  2. ask chat if we can do billing
  3. forget to take lunch/break
  4. someone asks what site they use for medicaid
  5. Free!
  6. when you need a drink
  7. SUPE call
  8. asks how to dispo a call
  9. Leroy needs to be handled
  10. cant register for MIRA training
  11. tries to help regarding active member
  12. they ask if they select "no" since they couldnt solve issue but not an escalation
  13. Dont know where SMP is
  14. ask if they should transfer to comms when its clearly pes
  15. asks where to find number for ms
  16. James repeats info you just gave in chat