cantregisterfor MIRAtrainingforget totakelunch/breakDontknowwhereSMP isasks whereto findnumber formsasks howto dispoa callSUPEcallthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationFree!ask if theyshouldtransfer tocomms whenits clearly pesLEANissuetries to helpregardingactivememberwhenyou needa drinkask chatif we cando billingJamesrepeats infoyou justgave in chatLeroyneeds tobehandledsomeoneasks whatsite they usefor medicaidcantregisterfor MIRAtrainingforget totakelunch/breakDontknowwhereSMP isasks whereto findnumber formsasks howto dispoa callSUPEcallthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationFree!ask if theyshouldtransfer tocomms whenits clearly pesLEANissuetries to helpregardingactivememberwhenyou needa drinkask chatif we cando billingJamesrepeats infoyou justgave in chatLeroyneeds tobehandledsomeoneasks whatsite they usefor medicaid

SPA! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. cant register for MIRA training
  2. forget to take lunch/break
  3. Dont know where SMP is
  4. asks where to find number for ms
  5. asks how to dispo a call
  6. SUPE call
  7. they ask if they select "no" since they couldnt solve issue but not an escalation
  8. Free!
  9. ask if they should transfer to comms when its clearly pes
  10. LEAN issue
  11. tries to help regarding active member
  12. when you need a drink
  13. ask chat if we can do billing
  14. James repeats info you just gave in chat
  15. Leroy needs to be handled
  16. someone asks what site they use for medicaid