LEANissueFree!asks howto dispoa callLeroyneeds tobehandledasks whereto findnumber formswhenyou needa drinksomeoneasks whatsite they usefor medicaidtries to helpregardingactivemembercantregisterfor MIRAtrainingforget totakelunch/breakthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationJamesrepeats infoyou justgave in chatSUPEcallask chatif we cando billingDontknowwhereSMP isask if theyshouldtransfer tocomms whenits clearly pesLEANissueFree!asks howto dispoa callLeroyneeds tobehandledasks whereto findnumber formswhenyou needa drinksomeoneasks whatsite they usefor medicaidtries to helpregardingactivemembercantregisterfor MIRAtrainingforget totakelunch/breakthey ask if theyselect "no" sincethey couldntsolve issue butnot anescalationJamesrepeats infoyou justgave in chatSUPEcallask chatif we cando billingDontknowwhereSMP isask if theyshouldtransfer tocomms whenits clearly pes

SPA! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. LEAN issue
  2. Free!
  3. asks how to dispo a call
  4. Leroy needs to be handled
  5. asks where to find number for ms
  6. when you need a drink
  7. someone asks what site they use for medicaid
  8. tries to help regarding active member
  9. cant register for MIRA training
  10. forget to take lunch/break
  11. they ask if they select "no" since they couldnt solve issue but not an escalation
  12. James repeats info you just gave in chat
  13. SUPE call
  14. ask chat if we can do billing
  15. Dont know where SMP is
  16. ask if they should transfer to comms when its clearly pes