This bingo card has 16 words: SUPE call, ask chat if we can do billing, asks where to find number for ms, ask if they should transfer to comms when its clearly pes, they ask if they select "no" since they couldnt solve issue but not an escalation, asks how to dispo a call, Leroy needs to be handled, forget to take lunch/break, Free!, cant register for MIRA training, LEAN issue, Dont know where SMP is, someone asks what site they use for medicaid, when you need a drink, tries to help regarding active member and James repeats info you just gave in chat.
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