(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I can understand why you have followed up on this issue.
I do realize that the [insert task]
process can
be time-consuming.
I think you're right
Thank you! We appreciate your honest feedback
I’m so glad you let us know about this.
I would feel X too in that situation
Thank you for notifying us about this issue
What I’m currently doing to help you is…
It is understandable that you're very upset about what's happened
It’s perfectly understandable that you’re very upset about what’s happened
You’re making total sense.
I’m sorry you’ve had to deal with this…
You’re absolutely correct
I can understand how that can be frustrating
If I’m understanding you correctly...
You're making total sense
Mention intro, disclaimer, ISI/Survey,
and PI when
applicable
Intro, disclaimer, ISI/Survey
and PI on
all applicable calls