This bingo card has a free space and 24 words: I can understand how that can be frustrating, What I’m currently doing to help you is…, Intro, disclaimer, ISI/Survey and PI on all applicable calls, Thank you! We appreciate your honest feedback, I think you're right, If I’m understanding you correctly..., I’m sorry you’ve had to deal with this…, I'm sorry you've had to deal with this, That would be disappointing, especially when.., Thank you for notifying us about this issue, You’re absolutely correct, I know this can be confusing/ discouraging, I can see how difficult this has been., It’s perfectly understandable that you’re very upset about what’s happened, That sounds frustrating, You’re making total sense., You're making total sense, I do realize that the [insert task] process can be time-consuming., I would feel X too in that situation, I can understand how that would be difficult., I’m so glad you let us know about this., I will do all I can to resolve your problem today, Offer the programs if applicable and I can understand why you have followed up on this issue..
Empathy Bingo | Empathy Bingo | Empathy | Empathy | Bingo
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