isntreading/usingstate chartdoesntknow howto helpwith EPwants totransferfor noreasonWontlet signinto LLonethread it35 +repliesdoesntlook inPXtries tohandlebillingneedsa drinkSupecallFree!tries touse MBIin RPAagt saysthey'vealreadycalled in 3timesasks whatis optumadmin tooltries toargue withyouranswerwants# toMSwants totransfermedicaidisntreading/usingstate chartdoesntknow howto helpwith EPwants totransferfor noreasonWontlet signinto LLonethread it35 +repliesdoesntlook inPXtries tohandlebillingneedsa drinkSupecallFree!tries touse MBIin RPAagt saysthey'vealreadycalled in 3timesasks whatis optumadmin tooltries toargue withyouranswerwants# toMSwants totransfermedicaid

SPA WEEK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. isnt reading/using state chart
  2. doesnt know how to help with EP
  3. wants to transfer for no reason
  4. Wont let sign into LL
  5. one thread it 35 + replies
  6. doesnt look in PX
  7. tries to handle billing
  8. needs a drink
  9. Supe call
  10. Free!
  11. tries to use MBI in RPA
  12. agt says they've already called in 3 times
  13. asks what is optum admin tool
  14. tries to argue with your answer
  15. wants # to MS
  16. wants to transfer medicaid