FreshlycleaneduniformReportunsafeconditionsSense ofurgencywhenhelpingGuestRightOf WayCleanworkspaceAnswerphone callwithin 3ringsRememberpreferencesKnowentertain-mentoptions"Isanythingelseneeded?"Hold thedoor openfor guest10/5RuleMakeeachguest feelspecialOverdeliver onservice"Let mefind theanswerfor you.""Thankyou forcomingin.""GoodLuck!""Goodmorning."Report toevery shiftwell-groomedRecognizereturningguestsAsk specificquestionspertaining tovisitBeobservantTeamMemberEngageAppKnow wheregiftingevents takeplaceSuggestdiningoptionsfor guestsNo personaldistractingconversationsFreshlycleaneduniformReportunsafeconditionsSense ofurgencywhenhelpingGuestRightOf WayCleanworkspaceAnswerphone callwithin 3ringsRememberpreferencesKnowentertain-mentoptions"Isanythingelseneeded?"Hold thedoor openfor guest10/5RuleMakeeachguest feelspecialOverdeliver onservice"Let mefind theanswerfor you.""Thankyou forcomingin.""GoodLuck!""Goodmorning."Report toevery shiftwell-groomedRecognizereturningguestsAsk specificquestionspertaining tovisitBeobservantTeamMemberEngageAppKnow wheregiftingevents takeplaceSuggestdiningoptionsfor guestsNo personaldistractingconversations

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
I
5
G
6
B
7
I
8
N
9
O
10
B
11
B
12
O
13
O
14
N
15
I
16
B
17
B
18
G
19
I
20
I
21
O
22
N
23
N
24
N
25
G
  1. G-Freshly cleaned uniform
  2. G-Report unsafe conditions
  3. O-Sense of urgency when helping
  4. I-Guest Right Of Way
  5. G-Clean work space
  6. B-Answer phone call within 3 rings
  7. I-Remember preferences
  8. N-Know entertain-ment options
  9. O-"Is anything else needed?"
  10. B-Hold the door open for guest
  11. B-10/5 Rule
  12. O-Make each guest feel special
  13. O-Over deliver on service
  14. N-"Let me find the answer for you."
  15. I-"Thank you for coming in."
  16. B-"Good Luck!"
  17. B-"Good morning."
  18. G-Report to every shift well-groomed
  19. I-Recognize returning guests
  20. I-Ask specific questions pertaining to visit
  21. O-Be observant
  22. N-Team Member Engage App
  23. N-Know where gifting events take place
  24. N-Suggest dining options for guests
  25. G-No personal distracting conversations