RememberpreferencesOverdeliver onserviceSense ofurgencywhenhelpingGuestRightOf WayReport toevery shiftwell-groomed"Let mefind theanswerfor you."CleanworkspaceHold thedoor openfor guest"GoodLuck!"ReportunsafeconditionsNo personaldistractingconversationsRecognizereturningguestsAsk specificquestionspertaining tovisitTeamMemberEngageAppFreshlycleaneduniform10/5Rule"Isanythingelseneeded?"Suggestdiningoptionsfor guestsKnow wheregiftingevents takeplace"Goodmorning.""Thankyou forcomingin."Makeeachguest feelspecialAnswerphone callwithin 3ringsBeobservantKnowentertain-mentoptionsRememberpreferencesOverdeliver onserviceSense ofurgencywhenhelpingGuestRightOf WayReport toevery shiftwell-groomed"Let mefind theanswerfor you."CleanworkspaceHold thedoor openfor guest"GoodLuck!"ReportunsafeconditionsNo personaldistractingconversationsRecognizereturningguestsAsk specificquestionspertaining tovisitTeamMemberEngageAppFreshlycleaneduniform10/5Rule"Isanythingelseneeded?"Suggestdiningoptionsfor guestsKnow wheregiftingevents takeplace"Goodmorning.""Thankyou forcomingin."Makeeachguest feelspecialAnswerphone callwithin 3ringsBeobservantKnowentertain-mentoptions

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
O
4
I
5
G
6
N
7
G
8
B
9
B
10
G
11
G
12
I
13
I
14
N
15
G
16
B
17
O
18
N
19
N
20
B
21
I
22
O
23
B
24
O
25
N
  1. I-Remember preferences
  2. O-Over deliver on service
  3. O-Sense of urgency when helping
  4. I-Guest Right Of Way
  5. G-Report to every shift well-groomed
  6. N-"Let me find the answer for you."
  7. G-Clean work space
  8. B-Hold the door open for guest
  9. B-"Good Luck!"
  10. G-Report unsafe conditions
  11. G-No personal distracting conversations
  12. I-Recognize returning guests
  13. I-Ask specific questions pertaining to visit
  14. N-Team Member Engage App
  15. G-Freshly cleaned uniform
  16. B-10/5 Rule
  17. O-"Is anything else needed?"
  18. N-Suggest dining options for guests
  19. N-Know where gifting events take place
  20. B-"Good morning."
  21. I-"Thank you for coming in."
  22. O-Make each guest feel special
  23. B-Answer phone call within 3 rings
  24. O-Be observant
  25. N-Know entertain-ment options