Suggest dining options for guests "Let me find the answer for you." "Good morning." Clean work space Report to every shift well- groomed Be observant "Thank you for coming in." Sense of urgency when helping Ask specific questions pertaining to visit Report unsafe conditions Know where gifting events take place Make each guest feel special Answer phone call within 3 rings "Is anything else needed?" Hold the door open for guest Remember preferences Team Member Engage App Over deliver on service No personal distracting conversations Recognize returning guests Freshly cleaned uniform 10/5 Rule Guest Right Of Way Know entertain- ment options "Good Luck!" Suggest dining options for guests "Let me find the answer for you." "Good morning." Clean work space Report to every shift well- groomed Be observant "Thank you for coming in." Sense of urgency when helping Ask specific questions pertaining to visit Report unsafe conditions Know where gifting events take place Make each guest feel special Answer phone call within 3 rings "Is anything else needed?" Hold the door open for guest Remember preferences Team Member Engage App Over deliver on service No personal distracting conversations Recognize returning guests Freshly cleaned uniform 10/5 Rule Guest Right Of Way Know entertain- ment options "Good Luck!"
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Suggest dining options for guests
N-"Let me find the answer for you."
B-"Good morning."
G-Clean work space
G-Report to every shift well-groomed
O-Be observant
I-"Thank you for coming in."
O-Sense of urgency when helping
I-Ask specific questions pertaining to visit
G-Report unsafe conditions
N-Know where gifting events take place
O-Make each guest feel special
B-Answer phone call within 3 rings
O-"Is anything else needed?"
B-Hold the door open for guest
I-Remember preferences
N-Team Member Engage App
O-Over deliver on service
G-No personal distracting conversations
I-Recognize returning guests
G-Freshly cleaned uniform
B-10/5 Rule
I-Guest
Right
Of Way
N-Know entertain-ment options
B-"Good Luck!"