Answerphone callwithin 3rings"Goodmorning."GuestRightOf Way"Thankyou forcomingin."TeamMemberEngageAppRecognizereturningguests10/5RuleNo personaldistractingconversations"GoodLuck!"Know wheregiftingevents takeplaceAsk specificquestionspertaining tovisit"Let mefind theanswerfor you."Makeeachguest feelspecialBeobservantSense ofurgencywhenhelpingReport toevery shiftwell-groomedHold thedoor openfor guestSuggestdiningoptionsfor guestsOverdeliver onserviceReportunsafeconditionsKnowentertain-mentoptionsRememberpreferencesFreshlycleaneduniform"Isanythingelseneeded?"CleanworkspaceAnswerphone callwithin 3rings"Goodmorning."GuestRightOf Way"Thankyou forcomingin."TeamMemberEngageAppRecognizereturningguests10/5RuleNo personaldistractingconversations"GoodLuck!"Know wheregiftingevents takeplaceAsk specificquestionspertaining tovisit"Let mefind theanswerfor you."Makeeachguest feelspecialBeobservantSense ofurgencywhenhelpingReport toevery shiftwell-groomedHold thedoor openfor guestSuggestdiningoptionsfor guestsOverdeliver onserviceReportunsafeconditionsKnowentertain-mentoptionsRememberpreferencesFreshlycleaneduniform"Isanythingelseneeded?"Cleanworkspace

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
I
4
I
5
N
6
I
7
B
8
G
9
B
10
N
11
I
12
N
13
O
14
O
15
O
16
G
17
B
18
N
19
O
20
G
21
N
22
I
23
G
24
O
25
G
  1. B-Answer phone call within 3 rings
  2. B-"Good morning."
  3. I-Guest Right Of Way
  4. I-"Thank you for coming in."
  5. N-Team Member Engage App
  6. I-Recognize returning guests
  7. B-10/5 Rule
  8. G-No personal distracting conversations
  9. B-"Good Luck!"
  10. N-Know where gifting events take place
  11. I-Ask specific questions pertaining to visit
  12. N-"Let me find the answer for you."
  13. O-Make each guest feel special
  14. O-Be observant
  15. O-Sense of urgency when helping
  16. G-Report to every shift well-groomed
  17. B-Hold the door open for guest
  18. N-Suggest dining options for guests
  19. O-Over deliver on service
  20. G-Report unsafe conditions
  21. N-Know entertain-ment options
  22. I-Remember preferences
  23. G-Freshly cleaned uniform
  24. O-"Is anything else needed?"
  25. G-Clean work space