TeamMemberEngageAppReport toevery shiftwell-groomedNo personaldistractingconversationsAnswerphone callwithin 3rings"Isanythingelseneeded?""Goodmorning."GuestRightOf WayRememberpreferencesKnowentertain-mentoptionsCleanworkspace10/5Rule"GoodLuck!"ReportunsafeconditionsMakeeachguest feelspecial"Thankyou forcomingin."Hold thedoor openfor guestSense ofurgencywhenhelping"Let mefind theanswerfor you."Know wheregiftingevents takeplaceOverdeliver onserviceSuggestdiningoptionsfor guestsAsk specificquestionspertaining tovisitBeobservantRecognizereturningguestsFreshlycleaneduniformTeamMemberEngageAppReport toevery shiftwell-groomedNo personaldistractingconversationsAnswerphone callwithin 3rings"Isanythingelseneeded?""Goodmorning."GuestRightOf WayRememberpreferencesKnowentertain-mentoptionsCleanworkspace10/5Rule"GoodLuck!"ReportunsafeconditionsMakeeachguest feelspecial"Thankyou forcomingin."Hold thedoor openfor guestSense ofurgencywhenhelping"Let mefind theanswerfor you."Know wheregiftingevents takeplaceOverdeliver onserviceSuggestdiningoptionsfor guestsAsk specificquestionspertaining tovisitBeobservantRecognizereturningguestsFreshlycleaneduniform

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
B
5
O
6
B
7
I
8
I
9
N
10
G
11
B
12
B
13
G
14
O
15
I
16
B
17
O
18
N
19
N
20
O
21
N
22
I
23
O
24
I
25
G
  1. N-Team Member Engage App
  2. G-Report to every shift well-groomed
  3. G-No personal distracting conversations
  4. B-Answer phone call within 3 rings
  5. O-"Is anything else needed?"
  6. B-"Good morning."
  7. I-Guest Right Of Way
  8. I-Remember preferences
  9. N-Know entertain-ment options
  10. G-Clean work space
  11. B-10/5 Rule
  12. B-"Good Luck!"
  13. G-Report unsafe conditions
  14. O-Make each guest feel special
  15. I-"Thank you for coming in."
  16. B-Hold the door open for guest
  17. O-Sense of urgency when helping
  18. N-"Let me find the answer for you."
  19. N-Know where gifting events take place
  20. O-Over deliver on service
  21. N-Suggest dining options for guests
  22. I-Ask specific questions pertaining to visit
  23. O-Be observant
  24. I-Recognize returning guests
  25. G-Freshly cleaned uniform