FreshlycleaneduniformBeobservantSense ofurgencywhenhelpingTeamMemberEngageAppKnowentertain-mentoptionsAnswerphone callwithin 3ringsCleanworkspaceMakeeachguest feelspecialAsk specificquestionspertaining tovisitSuggestdiningoptionsfor guests"Goodmorning.""Let mefind theanswerfor you."No personaldistractingconversationsReport toevery shiftwell-groomed"GoodLuck!"Overdeliver onservice"Isanythingelseneeded?"10/5RuleHold thedoor openfor guestKnow wheregiftingevents takeplace"Thankyou forcomingin."GuestRightOf WayRememberpreferencesReportunsafeconditionsRecognizereturningguestsFreshlycleaneduniformBeobservantSense ofurgencywhenhelpingTeamMemberEngageAppKnowentertain-mentoptionsAnswerphone callwithin 3ringsCleanworkspaceMakeeachguest feelspecialAsk specificquestionspertaining tovisitSuggestdiningoptionsfor guests"Goodmorning.""Let mefind theanswerfor you."No personaldistractingconversationsReport toevery shiftwell-groomed"GoodLuck!"Overdeliver onservice"Isanythingelseneeded?"10/5RuleHold thedoor openfor guestKnow wheregiftingevents takeplace"Thankyou forcomingin."GuestRightOf WayRememberpreferencesReportunsafeconditionsRecognizereturningguests

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
N
5
N
6
B
7
G
8
O
9
I
10
N
11
B
12
N
13
G
14
G
15
B
16
O
17
O
18
B
19
B
20
N
21
I
22
I
23
I
24
G
25
I
  1. G-Freshly cleaned uniform
  2. O-Be observant
  3. O-Sense of urgency when helping
  4. N-Team Member Engage App
  5. N-Know entertain-ment options
  6. B-Answer phone call within 3 rings
  7. G-Clean work space
  8. O-Make each guest feel special
  9. I-Ask specific questions pertaining to visit
  10. N-Suggest dining options for guests
  11. B-"Good morning."
  12. N-"Let me find the answer for you."
  13. G-No personal distracting conversations
  14. G-Report to every shift well-groomed
  15. B-"Good Luck!"
  16. O-Over deliver on service
  17. O-"Is anything else needed?"
  18. B-10/5 Rule
  19. B-Hold the door open for guest
  20. N-Know where gifting events take place
  21. I-"Thank you for coming in."
  22. I-Guest Right Of Way
  23. I-Remember preferences
  24. G-Report unsafe conditions
  25. I-Recognize returning guests