"Thankyou forcomingin."Answerphone callwithin 3ringsOverdeliver onservice"GoodLuck!"10/5RuleMakeeachguest feelspecialHold thedoor openfor guest"Isanythingelseneeded?"BeobservantReport toevery shiftwell-groomedNo personaldistractingconversationsRecognizereturningguestsReportunsafeconditionsKnow wheregiftingevents takeplaceAsk specificquestionspertaining tovisitKnowentertain-mentoptionsGuestRightOf WayFreshlycleaneduniformTeamMemberEngageAppCleanworkspace"Let mefind theanswerfor you."Suggestdiningoptionsfor guestsRememberpreferences"Goodmorning."Sense ofurgencywhenhelping"Thankyou forcomingin."Answerphone callwithin 3ringsOverdeliver onservice"GoodLuck!"10/5RuleMakeeachguest feelspecialHold thedoor openfor guest"Isanythingelseneeded?"BeobservantReport toevery shiftwell-groomedNo personaldistractingconversationsRecognizereturningguestsReportunsafeconditionsKnow wheregiftingevents takeplaceAsk specificquestionspertaining tovisitKnowentertain-mentoptionsGuestRightOf WayFreshlycleaneduniformTeamMemberEngageAppCleanworkspace"Let mefind theanswerfor you."Suggestdiningoptionsfor guestsRememberpreferences"Goodmorning."Sense ofurgencywhenhelping

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
O
4
B
5
B
6
O
7
B
8
O
9
O
10
G
11
G
12
I
13
G
14
N
15
I
16
N
17
I
18
G
19
N
20
G
21
N
22
N
23
I
24
B
25
O
  1. I-"Thank you for coming in."
  2. B-Answer phone call within 3 rings
  3. O-Over deliver on service
  4. B-"Good Luck!"
  5. B-10/5 Rule
  6. O-Make each guest feel special
  7. B-Hold the door open for guest
  8. O-"Is anything else needed?"
  9. O-Be observant
  10. G-Report to every shift well-groomed
  11. G-No personal distracting conversations
  12. I-Recognize returning guests
  13. G-Report unsafe conditions
  14. N-Know where gifting events take place
  15. I-Ask specific questions pertaining to visit
  16. N-Know entertain-ment options
  17. I-Guest Right Of Way
  18. G-Freshly cleaned uniform
  19. N-Team Member Engage App
  20. G-Clean work space
  21. N-"Let me find the answer for you."
  22. N-Suggest dining options for guests
  23. I-Remember preferences
  24. B-"Good morning."
  25. O-Sense of urgency when helping