Knowentertain-mentoptionsRecognizereturningguestsGuestRightOf WayBeobservant"Let mefind theanswerfor you."Makeeachguest feelspecialKnow wheregiftingevents takeplace"Isanythingelseneeded?"10/5Rule"Thankyou forcomingin."ReportunsafeconditionsFreshlycleaneduniformHold thedoor openfor guestOverdeliver onserviceSense ofurgencywhenhelpingAnswerphone callwithin 3ringsReport toevery shiftwell-groomed"GoodLuck!""Goodmorning."Ask specificquestionspertaining tovisitRememberpreferencesCleanworkspaceSuggestdiningoptionsfor guestsTeamMemberEngageAppNo personaldistractingconversationsKnowentertain-mentoptionsRecognizereturningguestsGuestRightOf WayBeobservant"Let mefind theanswerfor you."Makeeachguest feelspecialKnow wheregiftingevents takeplace"Isanythingelseneeded?"10/5Rule"Thankyou forcomingin."ReportunsafeconditionsFreshlycleaneduniformHold thedoor openfor guestOverdeliver onserviceSense ofurgencywhenhelpingAnswerphone callwithin 3ringsReport toevery shiftwell-groomed"GoodLuck!""Goodmorning."Ask specificquestionspertaining tovisitRememberpreferencesCleanworkspaceSuggestdiningoptionsfor guestsTeamMemberEngageAppNo personaldistractingconversations

Guest Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
I
4
O
5
N
6
O
7
N
8
O
9
B
10
I
11
G
12
G
13
B
14
O
15
O
16
B
17
G
18
B
19
B
20
I
21
I
22
G
23
N
24
N
25
G
  1. N-Know entertain-ment options
  2. I-Recognize returning guests
  3. I-Guest Right Of Way
  4. O-Be observant
  5. N-"Let me find the answer for you."
  6. O-Make each guest feel special
  7. N-Know where gifting events take place
  8. O-"Is anything else needed?"
  9. B-10/5 Rule
  10. I-"Thank you for coming in."
  11. G-Report unsafe conditions
  12. G-Freshly cleaned uniform
  13. B-Hold the door open for guest
  14. O-Over deliver on service
  15. O-Sense of urgency when helping
  16. B-Answer phone call within 3 rings
  17. G-Report to every shift well-groomed
  18. B-"Good Luck!"
  19. B-"Good morning."
  20. I-Ask specific questions pertaining to visit
  21. I-Remember preferences
  22. G-Clean work space
  23. N-Suggest dining options for guests
  24. N-Team Member Engage App
  25. G-No personal distracting conversations