Guest Service BINGO

Guest Service BINGO Card
Preview

This bingo card has 25 words: 10/5 Rule, Ask specific questions pertaining to visit, "Let me find the answer for you.", Clean work space, Make each guest feel special, Answer phone call within 3 rings, Recognize returning guests, Suggest dining options for guests, No personal distracting conversations, Over deliver on service, "Good Luck!", Remember preferences, Team Member Engage App, Report unsafe conditions, Be observant, Hold the door open for guest, Guest Right Of Way, Know entertain-ment options, Freshly cleaned uniform, Sense of urgency when helping, "Good morning.", "Thank you for coming in.", Know where gifting events take place, Report to every shift well-groomed and "Is anything else needed?".

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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