(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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New technologies such as chat and other process improvements
Product Security and Compliance
Add $150K in ARR (~350 subs)
Goal for FY22 = 75.0%
Retention Plan
Tech Support
Begin Discussions For Developing Criteria
Much Better Customer Experience
2 new leadership courses being developed by Kennan
Implement new Business Systems for Support teams
FY22 Operational Plan
Collections
Maintain all support SLA’s during Transition to new CRM
Both Additional infrastructure, Development And Licensing Support
Develop new coaching opportunities
Operations
Leadership Development/Succession initiative
Maintain achievement of all customer facing SLA's
Provide feedback on critical errors and enhancements.
Create coaching opportunities proof of concept
Collections Support Plan
Execute Plan for Improving 1st Year Retention
Ensure Support teams are prepared to move over to phase 2
Account Executives
$19.7MM
Tech Assist
Improved Customer Awareness
Implement end of life strategy for Manage DVD products
