(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I have been insured with *you people* for years!"
"I'd like to get a quote"
"My lawyer requested GRC on my condo policy"
"Put your UW on the phone I'd like to have a word with them"
*Customer calls at 6:29*
*Mother tries to change son's policy w/o POC*
*Home updates abeyance memo for 2023*
* VINLink won't let me sign in when I need it most *
*Customer calls to pay full prem with no questions asked* (we love you)
* Dealership upset they can't make vehicle sub for customer *
*Finesse gives you a RONA*
"Thank you for your patience, an agent w-" *click*
"I got a call from you guys but they didn't tell me why they called"
* OFFQ requesting the wood stove questionnaire be completed *
*Scotiabank transfers someone insured with another company*
"Why is it so expensive for my 17 y/o to be on the policy?"
*Customer email not showing in FreshDesk*
"Lienholder address is *local branch address*"
"I don't know if it's the LX or EX model"
"How other people drive shouldn't impact my premium!"
*Calls you the wrong name but it's too late to correct them*
*Insured wishes to park vehicle*
"I'd like to change my bank account"
"I need to update my address"
"Where are you? Are you on the east coast?"
"No you're wrong, I'm positive I called TD."
"How do you expect me to read my renewal documents?"
"I'd like to speak to a manager."
"Before we start I want to say that I'm recording you too!"
"Why is my home insurance premium increasing?"
"You have been very helpful today"
"Can we change the payment date from the 5th?"
*UW requests we send 19 day RL*
*Insured uses profanity*
"I need to cancel my home insurance"
"I don't want to give you my personal information"
*Premium almost doubles when insured moves to Brampton*
"No I don't want OPCF 43 I'll take my chances"
"What's your name and employee number?"
*Dead air silence*
*Insured being cancelled for non pay*
"What do you mean there's a cancellation penalty?"
*UW makes you feel stupid*
"This vehicle should be cheaper because of the safety features"
*Ready time for 20+ minutes*
"I have an account with Scotiabank so do I get a discount?"
*Customer talks about COVID*
"I shouldn't be cancelled for this. You need to change your guidelines"