(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"How do you expect me to read my renewal documents?"
"Why is it so expensive for my 17 y/o to be on the policy?"
*Insured wishes to park vehicle*
"Before we start I want to say that I'm recording you too!"
*Ready time for 20+ minutes*
"You have been very helpful today"
*Mother tries to change son's policy w/o POC*
"How other people drive shouldn't impact my premium!"
"I have an account with Scotiabank so do I get a discount?"
*Scotiabank transfers someone insured with another company*
"What do you mean there's a cancellation penalty?"
"Why is my home insurance premium increasing?"
"Put your UW on the phone I'd like to have a word with them"
"I have been insured with *you people* for years!"
*UW makes you feel stupid*
*Finesse gives you a RONA*
"My lawyer requested GRC on my condo policy"
*UW requests we send 19 day RL*
"I'd like to speak to a manager."
*Customer talks about COVID*
"Thank you for your patience, an agent w-" *click*
"Can we change the payment date from the 5th?"
"What's your name and employee number?"
*Insured uses profanity*
*Dead air silence*
* VINLink won't let me sign in when I need it most *
"I got a call from you guys but they didn't tell me why they called"
"I need to cancel my auto insurance"
"No I don't want OPCF 43 I'll take my chances"
"I'd like to get a quote"
*Home updates abeyance memo for 2023*
*Customer calls to pay full prem with no questions asked* (we love you)
"This vehicle should be cheaper because of the safety features"
"Where are you? Are you on the east coast?"
"I need to update my address"
* OFFQ requesting the wood stove questionnaire be completed *
*Insured being cancelled for non pay*
"I need to cancel my home insurance"
"I'd like to change my bank account"
"No you're wrong, I'm positive I called TD."
*Premium almost doubles when insured moves to Brampton*
*Calls you the wrong name but it's too late to correct them*
"Lienholder address is *local branch address*"
* Dealership upset they can't make vehicle sub for customer *
*Customer calls at 6:29*
"I don't want to give you my personal information"
"I don't know if it's the LX or EX model"
*Customer email not showing in FreshDesk*
"I shouldn't be cancelled for this. You need to change your guidelines"
