(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
"Can we change the payment date from the 5th?"
*Customer calls to pay full prem with no questions asked* (we love you)
"What's your name and employee number?"
*Finesse gives you a RONA*
"How do you expect me to read my renewal documents?"
"Thank you for your patience, an agent w-" *click*
"I don't want to give you my personal information"
"I'd like to speak to a manager."
*Mother tries to change son's policy w/o POC*
"Why is it so expensive for my 17 y/o to be on the policy?"
"I need to update my address"
*Dead air silence*
"What do you mean there's a cancellation penalty?"
*Customer calls at 6:29*
"No I don't want OPCF 43 I'll take my chances"
*UW requests we send 19 day RL*
"Before we start I want to say that I'm recording you too!"
"Where are you? Are you on the east coast?"
*Calls you the wrong name but it's too late to correct them*
*Insured being cancelled for non pay*
"Lienholder address is *local branch address*"
*Insured uses profanity*
"My lawyer requested GRC on my condo policy"
*UW makes you feel stupid*
"I got a call from you guys but they didn't tell me why they called"
"I don't know if it's the LX or EX model"
"I'd like to change my bank account"
"This vehicle should be cheaper because of the safety features"
*Customer email not showing in FreshDesk*
"I have been insured with *you people* for years!"
*Scotiabank transfers someone insured with another company*
* VINLink won't let me sign in when I need it most *
"I need to cancel my auto insurance"
"How other people drive shouldn't impact my premium!"
"You have been very helpful today"
* OFFQ requesting the wood stove questionnaire be completed *
"Why is my home insurance premium increasing?"
*Premium almost doubles when insured moves to Brampton*
*Home updates abeyance memo for 2023*
"No you're wrong, I'm positive I called TD."
*Customer talks about COVID*
*Insured wishes to park vehicle*
* Dealership upset they can't make vehicle sub for customer *
*Ready time for 20+ minutes*
"I need to cancel my home insurance"
"I have an account with Scotiabank so do I get a discount?"
"I shouldn't be cancelled for this. You need to change your guidelines"
"I'd like to get a quote"
"Put your UW on the phone I'd like to have a word with them"
