(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I shouldn't be cancelled for this. You need to change your guidelines"
* VINLink won't let me sign in when I need it most *
"How do you expect me to read my renewal documents?"
*Home updates abeyance memo for 2023*
*Calls you the wrong name but it's too late to correct them*
*Finesse gives you a RONA*
"I have been insured with *you people* for years!"
"I don't know if it's the LX or EX model"
"I got a call from you guys but they didn't tell me why they called"
*UW requests we send 19 day RL*
"Can we change the payment date from the 5th?"
*Customer calls to pay full prem with no questions asked* (we love you)
"How other people drive shouldn't impact my premium!"
*Insured uses profanity*
"Where are you? Are you on the east coast?"
"I need to cancel my home insurance"
"My lawyer requested GRC on my condo policy"
*Insured wishes to park vehicle*
"I'd like to speak to a manager."
"Put your UW on the phone I'd like to have a word with them"
"Lienholder address is *local branch address*"
"No you're wrong, I'm positive I called TD."
"I don't want to give you my personal information"
"Before we start I want to say that I'm recording you too!"
"What's your name and employee number?"
"Why is it so expensive for my 17 y/o to be on the policy?"
* OFFQ requesting the wood stove questionnaire be completed *
* Dealership upset they can't make vehicle sub for customer *
"I'd like to get a quote"
*Customer email not showing in FreshDesk*
"This vehicle should be cheaper because of the safety features"
"I have an account with Scotiabank so do I get a discount?"
*Ready time for 20+ minutes*
"No I don't want OPCF 43 I'll take my chances"
"Thank you for your patience, an agent w-" *click*
"You have been very helpful today"
*Mother tries to change son's policy w/o POC*
*Scotiabank transfers someone insured with another company*
*Insured being cancelled for non pay*
*UW makes you feel stupid*
"I need to cancel my auto insurance"
"Why is my home insurance premium increasing?"
*Customer calls at 6:29*
*Premium almost doubles when insured moves to Brampton*
"I need to update my address"
"I'd like to change my bank account"
*Dead air silence*
*Customer talks about COVID*
"What do you mean there's a cancellation penalty?"
