(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"No I don't want OPCF 43 I'll take my chances"
"Why is it so expensive for my 17 y/o to be on the policy?"
*Customer calls at 6:29*
"I have an account with Scotiabank so do I get a discount?"
*UW makes you feel stupid*
*UW requests we send 19 day RL*
*Mother tries to change son's policy w/o POC*
"I'd like to get a quote"
"I need to cancel my auto insurance"
"Before we start I want to say that I'm recording you too!"
"No you're wrong, I'm positive I called TD."
"Can we change the payment date from the 5th?"
"You have been very helpful today"
"I don't know if it's the LX or EX model"
*Customer talks about COVID*
*Insured wishes to park vehicle*
*Dead air silence*
"I got a call from you guys but they didn't tell me why they called"
"This vehicle should be cheaper because of the safety features"
"I don't want to give you my personal information"
"My lawyer requested GRC on my condo policy"
*Insured being cancelled for non pay*
"I need to cancel my home insurance"
"I shouldn't be cancelled for this. You need to change your guidelines"
"I have been insured with *you people* for years!"
"How other people drive shouldn't impact my premium!"
"Where are you? Are you on the east coast?"
"Lienholder address is *local branch address*"
*Ready time for 20+ minutes*
"I'd like to change my bank account"
*Finesse gives you a RONA*
*Customer email not showing in FreshDesk*
"Thank you for your patience, an agent w-" *click*
* Dealership upset they can't make vehicle sub for customer *
"Why is my home insurance premium increasing?"
*Calls you the wrong name but it's too late to correct them*
*Scotiabank transfers someone insured with another company*
"What's your name and employee number?"
* VINLink won't let me sign in when I need it most *
*Premium almost doubles when insured moves to Brampton*
"Put your UW on the phone I'd like to have a word with them"
*Customer calls to pay full prem with no questions asked* (we love you)
*Home updates abeyance memo for 2023*
* OFFQ requesting the wood stove questionnaire be completed *
"I'd like to speak to a manager."
"How do you expect me to read my renewal documents?"
"What do you mean there's a cancellation penalty?"
