(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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*Ready time for 20+ minutes*
"I got a call from you guys but they didn't tell me why they called"
"How do you expect me to read my renewal documents?"
"You have been very helpful today"
"No you're wrong, I'm positive I called TD."
*Customer email not showing in FreshDesk*
"I don't want to give you my personal information"
"What's your name and employee number?"
"How other people drive shouldn't impact my premium!"
*Mother tries to change son's policy w/o POC*
"I have an account with Scotiabank so do I get a discount?"
*Home updates abeyance memo for 2023*
"I need to cancel my auto insurance"
"I have been insured with *you people* for years!"
"This vehicle should be cheaper because of the safety features"
* VINLink won't let me sign in when I need it most *
* Dealership upset they can't make vehicle sub for customer *
*Insured uses profanity*
*Customer calls at 6:29*
"I need to cancel my home insurance"
"I'd like to speak to a manager."
"I need to update my address"
"What do you mean there's a cancellation penalty?"
*UW makes you feel stupid*
*Finesse gives you a RONA*
"Lienholder address is *local branch address*"
*UW requests we send 19 day RL*
"My lawyer requested GRC on my condo policy"
"I'd like to get a quote"
"Why is my home insurance premium increasing?"
*Insured being cancelled for non pay*
"Thank you for your patience, an agent w-" *click*
*Insured wishes to park vehicle*
*Calls you the wrong name but it's too late to correct them*
*Premium almost doubles when insured moves to Brampton*
*Scotiabank transfers someone insured with another company*
"No I don't want OPCF 43 I'll take my chances"
"I'd like to change my bank account"
"I don't know if it's the LX or EX model"
"I shouldn't be cancelled for this. You need to change your guidelines"
"Why is it so expensive for my 17 y/o to be on the policy?"
*Customer calls to pay full prem with no questions asked* (we love you)
*Dead air silence*
"Where are you? Are you on the east coast?"
"Before we start I want to say that I'm recording you too!"
"Put your UW on the phone I'd like to have a word with them"
* OFFQ requesting the wood stove questionnaire be completed *
