(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I'd like to speak to a manager."
"Lienholder address is *local branch address*"
*Dead air silence*
"I'd like to change my bank account"
*UW requests we send 19 day RL*
"No I don't want OPCF 43 I'll take my chances"
*Mother tries to change son's policy w/o POC*
* VINLink won't let me sign in when I need it most *
"I don't want to give you my personal information"
"I have been insured with *you people* for years!"
*Home updates abeyance memo for 2023*
"How do you expect me to read my renewal documents?"
*Customer calls at 6:29*
"I need to update my address"
*Customer calls to pay full prem with no questions asked* (we love you)
"I'd like to get a quote"
*Insured being cancelled for non pay*
"Why is it so expensive for my 17 y/o to be on the policy?"
*Insured uses profanity*
* OFFQ requesting the wood stove questionnaire be completed *
*Customer talks about COVID*
*Premium almost doubles when insured moves to Brampton*
*UW makes you feel stupid*
*Customer email not showing in FreshDesk*
*Ready time for 20+ minutes*
"This vehicle should be cheaper because of the safety features"
"I have an account with Scotiabank so do I get a discount?"
*Calls you the wrong name but it's too late to correct them*
*Finesse gives you a RONA*
"Why is my home insurance premium increasing?"
"Before we start I want to say that I'm recording you too!"
"I got a call from you guys but they didn't tell me why they called"
"I don't know if it's the LX or EX model"
"Put your UW on the phone I'd like to have a word with them"
"My lawyer requested GRC on my condo policy"
*Scotiabank transfers someone insured with another company*
"I need to cancel my auto insurance"
"I shouldn't be cancelled for this. You need to change your guidelines"
"What's your name and employee number?"
"No you're wrong, I'm positive I called TD."
"How other people drive shouldn't impact my premium!"
"You have been very helpful today"
"Can we change the payment date from the 5th?"
"I need to cancel my home insurance"
* Dealership upset they can't make vehicle sub for customer *
"Thank you for your patience, an agent w-" *click*
"What do you mean there's a cancellation penalty?"
