(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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* OFFQ requesting the wood stove questionnaire be completed *
"I got a call from you guys but they didn't tell me why they called"
"Why is it so expensive for my 17 y/o to be on the policy?"
"Where are you? Are you on the east coast?"
"Lienholder address is *local branch address*"
* Dealership upset they can't make vehicle sub for customer *
"My lawyer requested GRC on my condo policy"
"I'd like to get a quote"
"I shouldn't be cancelled for this. You need to change your guidelines"
"I need to cancel my auto insurance"
"I don't know if it's the LX or EX model"
"What's your name and employee number?"
*UW makes you feel stupid*
"I need to cancel my home insurance"
"Thank you for your patience, an agent w-" *click*
*Customer calls to pay full prem with no questions asked* (we love you)
"I need to update my address"
*Insured wishes to park vehicle*
*Customer email not showing in FreshDesk*
"No I don't want OPCF 43 I'll take my chances"
"Before we start I want to say that I'm recording you too!"
"What do you mean there's a cancellation penalty?"
*Home updates abeyance memo for 2023*
"No you're wrong, I'm positive I called TD."
"I have been insured with *you people* for years!"
*Calls you the wrong name but it's too late to correct them*
* VINLink won't let me sign in when I need it most *
*Finesse gives you a RONA*
"How other people drive shouldn't impact my premium!"
*Mother tries to change son's policy w/o POC*
*Insured uses profanity*
*Ready time for 20+ minutes*
*Premium almost doubles when insured moves to Brampton*
"This vehicle should be cheaper because of the safety features"
"How do you expect me to read my renewal documents?"
"I'd like to change my bank account"
"Can we change the payment date from the 5th?"
*Dead air silence*
*Customer calls at 6:29*
"I'd like to speak to a manager."
"Why is my home insurance premium increasing?"
*Scotiabank transfers someone insured with another company*
*Customer talks about COVID*
"Put your UW on the phone I'd like to have a word with them"
*Insured being cancelled for non pay*
"You have been very helpful today"
"I don't want to give you my personal information"
"I have an account with Scotiabank so do I get a discount?"
