(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"I'd like to change my bank account"
"I don't want to give you my personal information"
*UW makes you feel stupid*
"Why is my home insurance premium increasing?"
*Home updates abeyance memo for 2023*
"Before we start I want to say that I'm recording you too!"
*Customer talks about COVID*
*Finesse gives you a RONA*
"My lawyer requested GRC on my condo policy"
*Premium almost doubles when insured moves to Brampton*
"I got a call from you guys but they didn't tell me why they called"
"No I don't want OPCF 43 I'll take my chances"
"I have an account with Scotiabank so do I get a discount?"
*Customer calls to pay full prem with no questions asked* (we love you)
*Ready time for 20+ minutes*
"I'd like to speak to a manager."
"I have been insured with *you people* for years!"
*UW requests we send 19 day RL*
*Mother tries to change son's policy w/o POC*
*Scotiabank transfers someone insured with another company*
"I need to cancel my home insurance"
* Dealership upset they can't make vehicle sub for customer *
"I shouldn't be cancelled for this. You need to change your guidelines"
"I don't know if it's the LX or EX model"
"Why is it so expensive for my 17 y/o to be on the policy?"
"Lienholder address is *local branch address*"
*Insured being cancelled for non pay*
"I'd like to get a quote"
"I need to cancel my auto insurance"
*Insured wishes to park vehicle*
*Customer email not showing in FreshDesk*
"Can we change the payment date from the 5th?"
"Where are you? Are you on the east coast?"
"I need to update my address"
"You have been very helpful today"
*Customer calls at 6:29*
*Calls you the wrong name but it's too late to correct them*
"How other people drive shouldn't impact my premium!"
"What's your name and employee number?"
*Dead air silence*
"How do you expect me to read my renewal documents?"
"Put your UW on the phone I'd like to have a word with them"
* VINLink won't let me sign in when I need it most *
"Thank you for your patience, an agent w-" *click*
"This vehicle should be cheaper because of the safety features"
"No you're wrong, I'm positive I called TD."
*Insured uses profanity*
* OFFQ requesting the wood stove questionnaire be completed *
"What do you mean there's a cancellation penalty?"
