(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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*Insured wishes to park vehicle*
"Where are you? Are you on the east coast?"
"I have been insured with *you people* for years!"
"I need to update my address"
*Mother tries to change son's policy w/o POC*
*Insured uses profanity*
"I'd like to speak to a manager."
*Customer calls to pay full prem with no questions asked* (we love you)
"I need to cancel my auto insurance"
"What do you mean there's a cancellation penalty?"
"I'd like to change my bank account"
* OFFQ requesting the wood stove questionnaire be completed *
"Put your UW on the phone I'd like to have a word with them"
"I have an account with Scotiabank so do I get a discount?"
*UW makes you feel stupid*
"Thank you for your patience, an agent w-" *click*
"My lawyer requested GRC on my condo policy"
*Customer talks about COVID*
*Ready time for 20+ minutes*
"How other people drive shouldn't impact my premium!"
"No I don't want OPCF 43 I'll take my chances"
"I got a call from you guys but they didn't tell me why they called"
"I shouldn't be cancelled for this. You need to change your guidelines"
*Premium almost doubles when insured moves to Brampton*
*Scotiabank transfers someone insured with another company*
*Insured being cancelled for non pay*
"Why is it so expensive for my 17 y/o to be on the policy?"
"I don't know if it's the LX or EX model"
"This vehicle should be cheaper because of the safety features"
"I'd like to get a quote"
"How do you expect me to read my renewal documents?"
"I need to cancel my home insurance"
*Finesse gives you a RONA*
"Lienholder address is *local branch address*"
"Why is my home insurance premium increasing?"
"Can we change the payment date from the 5th?"
*Customer email not showing in FreshDesk*
*Home updates abeyance memo for 2023*
* Dealership upset they can't make vehicle sub for customer *
"Before we start I want to say that I'm recording you too!"
"I don't want to give you my personal information"
*UW requests we send 19 day RL*
"No you're wrong, I'm positive I called TD."
"What's your name and employee number?"
*Calls you the wrong name but it's too late to correct them*
* VINLink won't let me sign in when I need it most *
