GoodgroomingFacialexpressionis positiveTake a minuteto organizeyour thoughtsbeforereplyingLeaning yourbody forwardwhenlisteningAsk thecustomerto comeback againSpeakwithconfidenceHave a"customer-first"mindsetAvoidedusingcomplicatedwords andsentencesRelaxedbodylanguageMaintaineyecontactWait until theother personfinishesspeakingbeforerespondingLook and beapproachableAvoidedcrossingyour arms orstiffeningyour bodyThank thecustomer fordoingbusinesswith youAsk thecustomerhow theywould like tobe addressedIntroducedyourselfclearlyNoddedoccasionallyBemindful ofyour toneUseconciselanguageWelcomecustomerswith a warmsmileExplain in amannereasilyunderstoodby anyoneAvoided makingjudgmentsabout orstereotypingothersShow thatyou areinterested intheconversationThinkbeforespeakingGoodgroomingFacialexpressionis positiveTake a minuteto organizeyour thoughtsbeforereplyingLeaning yourbody forwardwhenlisteningAsk thecustomerto comeback againSpeakwithconfidenceHave a"customer-first"mindsetAvoidedusingcomplicatedwords andsentencesRelaxedbodylanguageMaintaineyecontactWait until theother personfinishesspeakingbeforerespondingLook and beapproachableAvoidedcrossingyour arms orstiffeningyour bodyThank thecustomer fordoingbusinesswith youAsk thecustomerhow theywould like tobe addressedIntroducedyourselfclearlyNoddedoccasionallyBemindful ofyour toneUseconciselanguageWelcomecustomerswith a warmsmileExplain in amannereasilyunderstoodby anyoneAvoided makingjudgmentsabout orstereotypingothersShow thatyou areinterested intheconversationThinkbeforespeaking

Bingo at Work! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Good grooming
  2. Facial expression is positive
  3. Take a minute to organize your thoughts before replying
  4. Leaning your body forward when listening
  5. Ask the customer to come back again
  6. Speak with confidence
  7. Have a "customer-first" mindset
  8. Avoided using complicated words and sentences
  9. Relaxed body language
  10. Maintain eye contact
  11. Wait until the other person finishes speaking before responding
  12. Look and be approachable
  13. Avoided crossing your arms or stiffening your body
  14. Thank the customer for doing business with you
  15. Ask the customer how they would like to be addressed
  16. Introduced yourself clearly
  17. Nodded occasionally
  18. Be mindful of your tone
  19. Use concise language
  20. Welcome customers with a warm smile
  21. Explain in a manner easily understood by anyone
  22. Avoided making judgments about or stereotyping others
  23. Show that you are interested in the conversation
  24. Think before speaking