(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Use concise language
Show that you are interested in the conversation
Be mindful of your tone
Think before speaking
Leaning your body forward when listening
Take a minute to organize your thoughts before replying
Avoided making judgments about or stereotyping others
Facial expression is positive
Wait until the other person finishes speaking before responding
Avoided crossing your arms or stiffening your body
Explain in a manner easily understood by anyone
Nodded occasionally
Avoided using complicated words and sentences
Maintain eye contact
Good grooming
Welcome customers with a warm smile
Ask the customer to come back again
Have a "customer-first" mindset
Thank the customer for doing business with you
Relaxed body language
Ask the customer how they would like to be addressed
