(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Introduced yourself clearly
Look and be approachable
Nodded occasionally
Have a "customer-first" mindset
Ask the customer to come back again
Avoided making judgments about or stereotyping others
Welcome customers with a warm smile
Good grooming
Leaning your body forward when listening
Take a minute to organize your thoughts before replying
Relaxed body language
Speak with confidence
Explain in a manner easily understood by anyone
Show that you are interested in the conversation
Maintain eye contact
Think before speaking
Be mindful of your tone
Avoided crossing your arms or stiffening your body
Wait until the other person finishes speaking before responding
Thank the customer for doing business with you
Use concise language
Ask the customer how they would like to be addressed
