(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank the customer for doing business with you
Avoided crossing your arms or stiffening your body
Maintain eye contact
Leaning your body forward when listening
Think before speaking
Have a "customer-first" mindset
Take a minute to organize your thoughts before replying
Ask the customer to come back again
Speak with confidence
Relaxed body language
Use concise language
Ask the customer how they would like to be addressed
Explain in a manner easily understood by anyone
Introduced yourself clearly
Welcome customers with a warm smile
Facial expression is positive
Avoided making judgments about or stereotyping others
Look and be approachable
Wait until the other person finishes speaking before responding
