(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Welcome customers with a warm smile
Wait until the other person finishes speaking before responding
Good grooming
Ask the customer to come back again
Show that you are interested in the conversation
Use concise language
Think before speaking
Thank the customer for doing business with you
Nodded occasionally
Be mindful of your tone
Ask the customer how they would like to be addressed
Explain in a manner easily understood by anyone
Avoided using complicated words and sentences
Take a minute to organize your thoughts before replying
Leaning your body forward when listening
Maintain eye contact
Introduced yourself clearly
Avoided making judgments about or stereotyping others
Speak with confidence
Avoided crossing your arms or stiffening your body
