(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Relaxed body language
Maintain eye contact
Good grooming
Avoided using complicated words and sentences
Facial expression is positive
Speak with confidence
Avoided crossing your arms or stiffening your body
Thank the customer for doing business with you
Leaning your body forward when listening
Introduced yourself clearly
Have a "customer-first" mindset
Explain in a manner easily understood by anyone
Ask the customer to come back again
Look and be approachable
Nodded occasionally
Show that you are interested in the conversation
Think before speaking
Welcome customers with a warm smile
Ask the customer how they would like to be addressed
Use concise language
Take a minute to organize your thoughts before replying
Wait until the other person finishes speaking before responding
Avoided making judgments about or stereotyping others
