(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Welcome customers with a warm smile
Speak with confidence
Wait until the other person finishes speaking before responding
Take a minute to organize your thoughts before replying
Leaning your body forward when listening
Ask the customer to come back again
Explain in a manner easily understood by anyone
Relaxed body language
Introduced yourself clearly
Avoided making judgments about or stereotyping others
Thank the customer for doing business with you
Think before speaking
Avoided using complicated words and sentences
Nodded occasionally
Avoided crossing your arms or stiffening your body
Ask the customer how they would like to be addressed
