This bingo card has a free space and 24 words: Think before speaking, Facial expression is positive, Explain in a manner easily understood by anyone, Have a "customer-first" mindset, Ask the customer how they would like to be addressed, Use concise language, Show that you are interested in the conversation, Wait until the other person finishes speaking before responding, Avoided making judgments about or stereotyping others, Avoided crossing your arms or stiffening your body, Avoided using complicated words and sentences, Relaxed body language, Leaning your body forward when listening, Nodded occasionally, Be mindful of your tone, Introduced yourself clearly, Thank the customer for doing business with you, Welcome customers with a warm smile, Good grooming, Speak with confidence, Maintain eye contact, Ask the customer to come back again, Look and be approachable and Take a minute to organize your thoughts before replying.
Respect Bingo | Bingo at work! | Hillside Customer Service "Smile" Bingo | Strategy Bingo | KDS/KYC
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