I helped witha save a callwithconsumerI lookedup a SOPtoday andfound itI've sent aDryer ventKit outtodayI usedtoolkittoday for aresolutionI usedGuided Helpto helpwith TSItransferedan IW calltoday.I created apre-authorizationtodayI used theprocessestab within myworkspacetodayIscheduledserviceI've sent aNC partsusing QuickID orderI got yelledat by anangryconsumerI handlea safetycall todayI ve a curbServiceProducttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used QuickNotes UserGuideI used thedispositionfeature inworkspaceI sold anExtendedServicePlanI askedclosedendedquestions onmy callsI receivedacomplimenttodayI used QuickNotes todocument anSRI usedQuick CallID ineCRMI've sent aRinse Aidout today.I transferreda consumerback totheir dealerI helped witha save a callwithconsumerI lookedup a SOPtoday andfound itI've sent aDryer ventKit outtodayI usedtoolkittoday for aresolutionI usedGuided Helpto helpwith TSItransferedan IW calltoday.I created apre-authorizationtodayI used theprocessestab within myworkspacetodayIscheduledserviceI've sent aNC partsusing QuickID orderI got yelledat by anangryconsumerI handlea safetycall todayI ve a curbServiceProducttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used QuickNotes UserGuideI used thedispositionfeature inworkspaceI sold anExtendedServicePlanI askedclosedendedquestions onmy callsI receivedacomplimenttodayI used QuickNotes todocument anSRI usedQuick CallID ineCRMI've sent aRinse Aidout today.I transferreda consumerback totheir dealer

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
I
5
B
6
O
7
B
8
O
9
B
10
N
11
N
12
G
13
B
14
N
15
G
16
B
17
I
18
I
19
O
20
N
21
G
22
O
23
O
24
I
  1. I-I helped with a save a call with consumer
  2. G-I looked up a SOP today and found it
  3. G-I've sent a Dryer vent Kit out today
  4. I-I used toolkit today for a resolution
  5. B-I used Guided Help to help with TS
  6. O-I transfered an IW call today.
  7. B-I created a pre-authorization today
  8. O-I used the processes tab within my workspace today
  9. B-I scheduled service
  10. N-I've sent a NC parts using Quick ID order
  11. N-I got yelled at by an angry consumer
  12. G-I handle a safety call today
  13. B-I ve a curb Service Product today
  14. N-I de-escalated a call today
  15. G-I used empathy Statement on my call today
  16. B-I used Quick Notes User Guide
  17. I-I used the disposition feature in workspace
  18. I-I sold an Extended Service Plan
  19. O-I asked closed ended questions on my calls
  20. N-I received a compliment today
  21. G-I used Quick Notes to document an SR
  22. O-I used Quick Call ID in eCRM
  23. O-I've sent a Rinse Aid out today.
  24. I-I transferred a consumer back to their dealer