I've sent aNC partsusing QuickID orderI used QuickNotes UserGuideI usedempathyStatementon my calltodayItransferedan IW calltoday.I sold anExtendedServicePlanI've sent aRinse Aidout today.I receivedacomplimenttodayI usedQuick CallID ineCRMIscheduledserviceI've sent aDryer ventKit outtodayI handlea safetycall todayI ve a curbServiceProducttodayI used QuickNotes todocument anSRI helped witha save a callwithconsumerI used theprocessestab within myworkspacetodayI used thedispositionfeature inworkspaceI transferreda consumerback totheir dealerI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI de-escalateda calltodayI lookedup a SOPtoday andfound itI usedGuided Helpto helpwith TSI usedtoolkittoday for aresolutionI created apre-authorizationtodayI've sent aNC partsusing QuickID orderI used QuickNotes UserGuideI usedempathyStatementon my calltodayItransferedan IW calltoday.I sold anExtendedServicePlanI've sent aRinse Aidout today.I receivedacomplimenttodayI usedQuick CallID ineCRMIscheduledserviceI've sent aDryer ventKit outtodayI handlea safetycall todayI ve a curbServiceProducttodayI used QuickNotes todocument anSRI helped witha save a callwithconsumerI used theprocessestab within myworkspacetodayI used thedispositionfeature inworkspaceI transferreda consumerback totheir dealerI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI de-escalateda calltodayI lookedup a SOPtoday andfound itI usedGuided Helpto helpwith TSI usedtoolkittoday for aresolutionI created apre-authorizationtoday

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
O
5
I
6
O
7
N
8
O
9
B
10
G
11
G
12
B
13
G
14
I
15
O
16
I
17
I
18
O
19
N
20
N
21
G
22
B
23
I
24
B
  1. N-I've sent a NC parts using Quick ID order
  2. B-I used Quick Notes User Guide
  3. G-I used empathy Statement on my call today
  4. O-I transfered an IW call today.
  5. I-I sold an Extended Service Plan
  6. O-I've sent a Rinse Aid out today.
  7. N-I received a compliment today
  8. O-I used Quick Call ID in eCRM
  9. B-I scheduled service
  10. G-I've sent a Dryer vent Kit out today
  11. G-I handle a safety call today
  12. B-I ve a curb Service Product today
  13. G-I used Quick Notes to document an SR
  14. I-I helped with a save a call with consumer
  15. O-I used the processes tab within my workspace today
  16. I-I used the disposition feature in workspace
  17. I-I transferred a consumer back to their dealer
  18. O-I asked closed ended questions on my calls
  19. N-I got yelled at by an angry consumer
  20. N-I de-escalated a call today
  21. G-I looked up a SOP today and found it
  22. B-I used Guided Help to help with TS
  23. I-I used toolkit today for a resolution
  24. B-I created a pre-authorization today