I've sent aDryer ventKit outtodayI ve a curbServiceProducttodayI receivedacomplimenttodayI handlea safetycall todayI usedGuided Helpto helpwith TSI transferreda consumerback totheir dealerI lookedup a SOPtoday andfound itI usedempathyStatementon my calltodayI used thedispositionfeature inworkspaceI usedtoolkittoday for aresolutionI askedclosedendedquestions onmy callsI sold anExtendedServicePlanI created apre-authorizationtodayI've sent aRinse Aidout today.I used theprocessestab within myworkspacetodayI used QuickNotes UserGuideI usedQuick CallID ineCRMI de-escalateda calltodayIscheduledserviceI got yelledat by anangryconsumerI used QuickNotes todocument anSRItransferedan IW calltoday.I helped witha save a callwithconsumerI've sent aNC partsusing QuickID orderI've sent aDryer ventKit outtodayI ve a curbServiceProducttodayI receivedacomplimenttodayI handlea safetycall todayI usedGuided Helpto helpwith TSI transferreda consumerback totheir dealerI lookedup a SOPtoday andfound itI usedempathyStatementon my calltodayI used thedispositionfeature inworkspaceI usedtoolkittoday for aresolutionI askedclosedendedquestions onmy callsI sold anExtendedServicePlanI created apre-authorizationtodayI've sent aRinse Aidout today.I used theprocessestab within myworkspacetodayI used QuickNotes UserGuideI usedQuick CallID ineCRMI de-escalateda calltodayIscheduledserviceI got yelledat by anangryconsumerI used QuickNotes todocument anSRItransferedan IW calltoday.I helped witha save a callwithconsumerI've sent aNC partsusing QuickID order

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
G
5
B
6
I
7
G
8
G
9
I
10
I
11
O
12
I
13
B
14
O
15
O
16
B
17
O
18
N
19
B
20
N
21
G
22
O
23
I
24
N
  1. G-I've sent a Dryer vent Kit out today
  2. B-I ve a curb Service Product today
  3. N-I received a compliment today
  4. G-I handle a safety call today
  5. B-I used Guided Help to help with TS
  6. I-I transferred a consumer back to their dealer
  7. G-I looked up a SOP today and found it
  8. G-I used empathy Statement on my call today
  9. I-I used the disposition feature in workspace
  10. I-I used toolkit today for a resolution
  11. O-I asked closed ended questions on my calls
  12. I-I sold an Extended Service Plan
  13. B-I created a pre-authorization today
  14. O-I've sent a Rinse Aid out today.
  15. O-I used the processes tab within my workspace today
  16. B-I used Quick Notes User Guide
  17. O-I used Quick Call ID in eCRM
  18. N-I de-escalated a call today
  19. B-I scheduled service
  20. N-I got yelled at by an angry consumer
  21. G-I used Quick Notes to document an SR
  22. O-I transfered an IW call today.
  23. I-I helped with a save a call with consumer
  24. N-I've sent a NC parts using Quick ID order