I helped witha save a callwithconsumerI ve a curbServiceProducttodayI receivedacomplimenttodayI created apre-authorizationtodayI got yelledat by anangryconsumerI de-escalateda calltodayI've sent aDryer ventKit outtodayI lookedup a SOPtoday andfound itI've sent aNC partsusing QuickID orderI used theprocessestab within myworkspacetodayItransferedan IW calltoday.I've sent aRinse Aidout today.I usedQuick CallID ineCRMI transferreda consumerback totheir dealerI used QuickNotes todocument anSRI usedGuided Helpto helpwith TSI used QuickNotes UserGuideI sold anExtendedServicePlanIscheduledserviceI handlea safetycall todayI askedclosedendedquestions onmy callsI usedtoolkittoday for aresolutionI used thedispositionfeature inworkspaceI usedempathyStatementon my calltodayI helped witha save a callwithconsumerI ve a curbServiceProducttodayI receivedacomplimenttodayI created apre-authorizationtodayI got yelledat by anangryconsumerI de-escalateda calltodayI've sent aDryer ventKit outtodayI lookedup a SOPtoday andfound itI've sent aNC partsusing QuickID orderI used theprocessestab within myworkspacetodayItransferedan IW calltoday.I've sent aRinse Aidout today.I usedQuick CallID ineCRMI transferreda consumerback totheir dealerI used QuickNotes todocument anSRI usedGuided Helpto helpwith TSI used QuickNotes UserGuideI sold anExtendedServicePlanIscheduledserviceI handlea safetycall todayI askedclosedendedquestions onmy callsI usedtoolkittoday for aresolutionI used thedispositionfeature inworkspaceI usedempathyStatementon my calltoday

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
N
4
B
5
N
6
N
7
G
8
G
9
N
10
O
11
O
12
O
13
O
14
I
15
G
16
B
17
B
18
I
19
B
20
G
21
O
22
I
23
I
24
G
  1. I-I helped with a save a call with consumer
  2. B-I ve a curb Service Product today
  3. N-I received a compliment today
  4. B-I created a pre-authorization today
  5. N-I got yelled at by an angry consumer
  6. N-I de-escalated a call today
  7. G-I've sent a Dryer vent Kit out today
  8. G-I looked up a SOP today and found it
  9. N-I've sent a NC parts using Quick ID order
  10. O-I used the processes tab within my workspace today
  11. O-I transfered an IW call today.
  12. O-I've sent a Rinse Aid out today.
  13. O-I used Quick Call ID in eCRM
  14. I-I transferred a consumer back to their dealer
  15. G-I used Quick Notes to document an SR
  16. B-I used Guided Help to help with TS
  17. B-I used Quick Notes User Guide
  18. I-I sold an Extended Service Plan
  19. B-I scheduled service
  20. G-I handle a safety call today
  21. O-I asked closed ended questions on my calls
  22. I-I used toolkit today for a resolution
  23. I-I used the disposition feature in workspace
  24. G-I used empathy Statement on my call today