I sold anExtendedServicePlanI used thedispositionfeature inworkspaceI've sent aDryer ventKit outtodayItransferedan IW calltoday.I usedtoolkittoday for aresolutionIscheduledserviceI lookedup a SOPtoday andfound itI usedQuick CallID ineCRMI de-escalateda calltodayI usedempathyStatementon my calltodayI transferreda consumerback totheir dealerI created apre-authorizationtodayI ve a curbServiceProducttodayI got yelledat by anangryconsumerI used QuickNotes todocument anSRI usedGuided Helpto helpwith TSI helped witha save a callwithconsumerI've sent aNC partsusing QuickID orderI used QuickNotes UserGuideI handlea safetycall todayI receivedacomplimenttodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.I askedclosedendedquestions onmy callsI sold anExtendedServicePlanI used thedispositionfeature inworkspaceI've sent aDryer ventKit outtodayItransferedan IW calltoday.I usedtoolkittoday for aresolutionIscheduledserviceI lookedup a SOPtoday andfound itI usedQuick CallID ineCRMI de-escalateda calltodayI usedempathyStatementon my calltodayI transferreda consumerback totheir dealerI created apre-authorizationtodayI ve a curbServiceProducttodayI got yelledat by anangryconsumerI used QuickNotes todocument anSRI usedGuided Helpto helpwith TSI helped witha save a callwithconsumerI've sent aNC partsusing QuickID orderI used QuickNotes UserGuideI handlea safetycall todayI receivedacomplimenttodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.I askedclosedendedquestions onmy calls

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
G
4
O
5
I
6
B
7
G
8
O
9
N
10
G
11
I
12
B
13
B
14
N
15
G
16
B
17
I
18
N
19
B
20
G
21
N
22
O
23
O
24
O
  1. I-I sold an Extended Service Plan
  2. I-I used the disposition feature in workspace
  3. G-I've sent a Dryer vent Kit out today
  4. O-I transfered an IW call today.
  5. I-I used toolkit today for a resolution
  6. B-I scheduled service
  7. G-I looked up a SOP today and found it
  8. O-I used Quick Call ID in eCRM
  9. N-I de-escalated a call today
  10. G-I used empathy Statement on my call today
  11. I-I transferred a consumer back to their dealer
  12. B-I created a pre-authorization today
  13. B-I ve a curb Service Product today
  14. N-I got yelled at by an angry consumer
  15. G-I used Quick Notes to document an SR
  16. B-I used Guided Help to help with TS
  17. I-I helped with a save a call with consumer
  18. N-I've sent a NC parts using Quick ID order
  19. B-I used Quick Notes User Guide
  20. G-I handle a safety call today
  21. N-I received a compliment today
  22. O-I used the processes tab within my workspace today
  23. O-I've sent a Rinse Aid out today.
  24. O-I asked closed ended questions on my calls