IscheduledserviceI helped witha save a callwithconsumerI receivedacomplimenttodayI usedempathyStatementon my calltodayI created apre-authorizationtodayI transferreda consumerback totheir dealerI got yelledat by anangryconsumerI used QuickNotes todocument anSRItransferedan IW calltoday.I askedclosedendedquestions onmy callsI usedGuided Helpto helpwith TSI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI handlea safetycall todayI used thedispositionfeature inworkspaceI de-escalateda calltodayI've sent aNC partsusing QuickID orderI usedQuick CallID ineCRMI ve a curbServiceProducttodayI lookedup a SOPtoday andfound itI've sent aDryer ventKit outtodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.I sold anExtendedServicePlanIscheduledserviceI helped witha save a callwithconsumerI receivedacomplimenttodayI usedempathyStatementon my calltodayI created apre-authorizationtodayI transferreda consumerback totheir dealerI got yelledat by anangryconsumerI used QuickNotes todocument anSRItransferedan IW calltoday.I askedclosedendedquestions onmy callsI usedGuided Helpto helpwith TSI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI handlea safetycall todayI used thedispositionfeature inworkspaceI de-escalateda calltodayI've sent aNC partsusing QuickID orderI usedQuick CallID ineCRMI ve a curbServiceProducttodayI lookedup a SOPtoday andfound itI've sent aDryer ventKit outtodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.I sold anExtendedServicePlan

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
N
4
G
5
B
6
I
7
N
8
G
9
O
10
O
11
B
12
B
13
I
14
G
15
I
16
N
17
N
18
O
19
B
20
G
21
G
22
O
23
O
24
I
  1. B-I scheduled service
  2. I-I helped with a save a call with consumer
  3. N-I received a compliment today
  4. G-I used empathy Statement on my call today
  5. B-I created a pre-authorization today
  6. I-I transferred a consumer back to their dealer
  7. N-I got yelled at by an angry consumer
  8. G-I used Quick Notes to document an SR
  9. O-I transfered an IW call today.
  10. O-I asked closed ended questions on my calls
  11. B-I used Guided Help to help with TS
  12. B-I used Quick Notes User Guide
  13. I-I used toolkit today for a resolution
  14. G-I handle a safety call today
  15. I-I used the disposition feature in workspace
  16. N-I de-escalated a call today
  17. N-I've sent a NC parts using Quick ID order
  18. O-I used Quick Call ID in eCRM
  19. B-I ve a curb Service Product today
  20. G-I looked up a SOP today and found it
  21. G-I've sent a Dryer vent Kit out today
  22. O-I used the processes tab within my workspace today
  23. O-I've sent a Rinse Aid out today.
  24. I-I sold an Extended Service Plan