I transferreda consumerback totheir dealerI've sent aRinse Aidout today.I ve a curbServiceProducttodayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtodayI usedtoolkittoday for aresolutionItransferedan IW calltoday.I used thedispositionfeature inworkspaceI handlea safetycall todayI lookedup a SOPtoday andfound itI helped witha save a callwithconsumerIscheduledserviceI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI used QuickNotes todocument anSRI usedempathyStatementon my calltodayI used QuickNotes UserGuideI de-escalateda calltodayI usedQuick CallID ineCRMI've sent aNC partsusing QuickID orderI created apre-authorizationtodayI sold anExtendedServicePlanI usedGuided Helpto helpwith TSI receivedacomplimenttodayI transferreda consumerback totheir dealerI've sent aRinse Aidout today.I ve a curbServiceProducttodayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtodayI usedtoolkittoday for aresolutionItransferedan IW calltoday.I used thedispositionfeature inworkspaceI handlea safetycall todayI lookedup a SOPtoday andfound itI helped witha save a callwithconsumerIscheduledserviceI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI used QuickNotes todocument anSRI usedempathyStatementon my calltodayI used QuickNotes UserGuideI de-escalateda calltodayI usedQuick CallID ineCRMI've sent aNC partsusing QuickID orderI created apre-authorizationtodayI sold anExtendedServicePlanI usedGuided Helpto helpwith TSI receivedacomplimenttoday

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
O
5
G
6
I
7
O
8
I
9
G
10
G
11
I
12
B
13
O
14
N
15
G
16
G
17
B
18
N
19
O
20
N
21
B
22
I
23
B
24
N
  1. I-I transferred a consumer back to their dealer
  2. O-I've sent a Rinse Aid out today.
  3. B-I ve a curb Service Product today
  4. O-I used the processes tab within my workspace today
  5. G-I've sent a Dryer vent Kit out today
  6. I-I used toolkit today for a resolution
  7. O-I transfered an IW call today.
  8. I-I used the disposition feature in workspace
  9. G-I handle a safety call today
  10. G-I looked up a SOP today and found it
  11. I-I helped with a save a call with consumer
  12. B-I scheduled service
  13. O-I asked closed ended questions on my calls
  14. N-I got yelled at by an angry consumer
  15. G-I used Quick Notes to document an SR
  16. G-I used empathy Statement on my call today
  17. B-I used Quick Notes User Guide
  18. N-I de-escalated a call today
  19. O-I used Quick Call ID in eCRM
  20. N-I've sent a NC parts using Quick ID order
  21. B-I created a pre-authorization today
  22. I-I sold an Extended Service Plan
  23. B-I used Guided Help to help with TS
  24. N-I received a compliment today