Itransferedan IW calltoday.I've sent aNC partsusing QuickID orderI sold anExtendedServicePlanI transferreda consumerback totheir dealerI usedQuick CallID ineCRMI used QuickNotes todocument anSRI ve a curbServiceProducttodayI created apre-authorizationtodayI askedclosedendedquestions onmy callsI usedGuided Helpto helpwith TSI helped witha save a callwithconsumerI used QuickNotes UserGuideI usedtoolkittoday for aresolutionIscheduledserviceI've sent aRinse Aidout today.I receivedacomplimenttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used thedispositionfeature inworkspaceI got yelledat by anangryconsumerI lookedup a SOPtoday andfound itI handlea safetycall todayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtodayItransferedan IW calltoday.I've sent aNC partsusing QuickID orderI sold anExtendedServicePlanI transferreda consumerback totheir dealerI usedQuick CallID ineCRMI used QuickNotes todocument anSRI ve a curbServiceProducttodayI created apre-authorizationtodayI askedclosedendedquestions onmy callsI usedGuided Helpto helpwith TSI helped witha save a callwithconsumerI used QuickNotes UserGuideI usedtoolkittoday for aresolutionIscheduledserviceI've sent aRinse Aidout today.I receivedacomplimenttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used thedispositionfeature inworkspaceI got yelledat by anangryconsumerI lookedup a SOPtoday andfound itI handlea safetycall todayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtoday

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
I
4
I
5
O
6
G
7
B
8
B
9
O
10
B
11
I
12
B
13
I
14
B
15
O
16
N
17
N
18
G
19
I
20
N
21
G
22
G
23
O
24
G
  1. O-I transfered an IW call today.
  2. N-I've sent a NC parts using Quick ID order
  3. I-I sold an Extended Service Plan
  4. I-I transferred a consumer back to their dealer
  5. O-I used Quick Call ID in eCRM
  6. G-I used Quick Notes to document an SR
  7. B-I ve a curb Service Product today
  8. B-I created a pre-authorization today
  9. O-I asked closed ended questions on my calls
  10. B-I used Guided Help to help with TS
  11. I-I helped with a save a call with consumer
  12. B-I used Quick Notes User Guide
  13. I-I used toolkit today for a resolution
  14. B-I scheduled service
  15. O-I've sent a Rinse Aid out today.
  16. N-I received a compliment today
  17. N-I de-escalated a call today
  18. G-I used empathy Statement on my call today
  19. I-I used the disposition feature in workspace
  20. N-I got yelled at by an angry consumer
  21. G-I looked up a SOP today and found it
  22. G-I handle a safety call today
  23. O-I used the processes tab within my workspace today
  24. G-I've sent a Dryer vent Kit out today