Itransferedan IW calltoday.I helped witha save a callwithconsumerI created apre-authorizationtodayI've sent aRinse Aidout today.I used thedispositionfeature inworkspaceI sold anExtendedServicePlanI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI lookedup a SOPtoday andfound itI usedGuided Helpto helpwith TSI ve a curbServiceProducttodayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtodayI handlea safetycall todayI askedclosedendedquestions onmy callsI used QuickNotes todocument anSRI transferreda consumerback totheir dealerI've sent aNC partsusing QuickID orderI usedempathyStatementon my calltodayI de-escalateda calltodayI got yelledat by anangryconsumerI receivedacomplimenttodayIscheduledserviceI usedQuick CallID ineCRMItransferedan IW calltoday.I helped witha save a callwithconsumerI created apre-authorizationtodayI've sent aRinse Aidout today.I used thedispositionfeature inworkspaceI sold anExtendedServicePlanI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI lookedup a SOPtoday andfound itI usedGuided Helpto helpwith TSI ve a curbServiceProducttodayI used theprocessestab within myworkspacetodayI've sent aDryer ventKit outtodayI handlea safetycall todayI askedclosedendedquestions onmy callsI used QuickNotes todocument anSRI transferreda consumerback totheir dealerI've sent aNC partsusing QuickID orderI usedempathyStatementon my calltodayI de-escalateda calltodayI got yelledat by anangryconsumerI receivedacomplimenttodayIscheduledserviceI usedQuick CallID ineCRM

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
B
4
O
5
I
6
I
7
B
8
I
9
G
10
B
11
B
12
O
13
G
14
G
15
O
16
G
17
I
18
N
19
G
20
N
21
N
22
N
23
B
24
O
  1. O-I transfered an IW call today.
  2. I-I helped with a save a call with consumer
  3. B-I created a pre-authorization today
  4. O-I've sent a Rinse Aid out today.
  5. I-I used the disposition feature in workspace
  6. I-I sold an Extended Service Plan
  7. B-I used Quick Notes User Guide
  8. I-I used toolkit today for a resolution
  9. G-I looked up a SOP today and found it
  10. B-I used Guided Help to help with TS
  11. B-I ve a curb Service Product today
  12. O-I used the processes tab within my workspace today
  13. G-I've sent a Dryer vent Kit out today
  14. G-I handle a safety call today
  15. O-I asked closed ended questions on my calls
  16. G-I used Quick Notes to document an SR
  17. I-I transferred a consumer back to their dealer
  18. N-I've sent a NC parts using Quick ID order
  19. G-I used empathy Statement on my call today
  20. N-I de-escalated a call today
  21. N-I got yelled at by an angry consumer
  22. N-I received a compliment today
  23. B-I scheduled service
  24. O-I used Quick Call ID in eCRM