I lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI usedtoolkittoday for aresolutionI've sent aDryer ventKit outtodayI sold anExtendedServicePlanI got yelledat by anangryconsumerI usedGuided Helpto helpwith TSI usedQuick CallID ineCRMI ve a curbServiceProducttodayI askedclosedendedquestions onmy callsI transferreda consumerback totheir dealerI handlea safetycall todayItransferedan IW calltoday.I created apre-authorizationtodayIscheduledserviceI've sent aNC partsusing QuickID orderI usedempathyStatementon my calltodayI used QuickNotes todocument anSRI helped witha save a callwithconsumerI de-escalateda calltodayI used QuickNotes UserGuideI receivedacomplimenttodayI've sent aRinse Aidout today.I used theprocessestab within myworkspacetodayI lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI usedtoolkittoday for aresolutionI've sent aDryer ventKit outtodayI sold anExtendedServicePlanI got yelledat by anangryconsumerI usedGuided Helpto helpwith TSI usedQuick CallID ineCRMI ve a curbServiceProducttodayI askedclosedendedquestions onmy callsI transferreda consumerback totheir dealerI handlea safetycall todayItransferedan IW calltoday.I created apre-authorizationtodayIscheduledserviceI've sent aNC partsusing QuickID orderI usedempathyStatementon my calltodayI used QuickNotes todocument anSRI helped witha save a callwithconsumerI de-escalateda calltodayI used QuickNotes UserGuideI receivedacomplimenttodayI've sent aRinse Aidout today.I used theprocessestab within myworkspacetoday

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
G
5
I
6
N
7
B
8
O
9
B
10
O
11
I
12
G
13
O
14
B
15
B
16
N
17
G
18
G
19
I
20
N
21
B
22
N
23
O
24
O
  1. G-I looked up a SOP today and found it
  2. I-I used the disposition feature in workspace
  3. I-I used toolkit today for a resolution
  4. G-I've sent a Dryer vent Kit out today
  5. I-I sold an Extended Service Plan
  6. N-I got yelled at by an angry consumer
  7. B-I used Guided Help to help with TS
  8. O-I used Quick Call ID in eCRM
  9. B-I ve a curb Service Product today
  10. O-I asked closed ended questions on my calls
  11. I-I transferred a consumer back to their dealer
  12. G-I handle a safety call today
  13. O-I transfered an IW call today.
  14. B-I created a pre-authorization today
  15. B-I scheduled service
  16. N-I've sent a NC parts using Quick ID order
  17. G-I used empathy Statement on my call today
  18. G-I used Quick Notes to document an SR
  19. I-I helped with a save a call with consumer
  20. N-I de-escalated a call today
  21. B-I used Quick Notes User Guide
  22. N-I received a compliment today
  23. O-I've sent a Rinse Aid out today.
  24. O-I used the processes tab within my workspace today