I created apre-authorizationtodayI've sent aDryer ventKit outtodayI usedQuick CallID ineCRMI sold anExtendedServicePlanI receivedacomplimenttodayIscheduledserviceItransferedan IW calltoday.I usedGuided Helpto helpwith TSI used QuickNotes todocument anSRI handlea safetycall todayI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI de-escalateda calltodayI ve a curbServiceProducttodayI lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI've sent aNC partsusing QuickID orderI helped witha save a callwithconsumerI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI transferreda consumerback totheir dealerI usedempathyStatementon my calltodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.I created apre-authorizationtodayI've sent aDryer ventKit outtodayI usedQuick CallID ineCRMI sold anExtendedServicePlanI receivedacomplimenttodayIscheduledserviceItransferedan IW calltoday.I usedGuided Helpto helpwith TSI used QuickNotes todocument anSRI handlea safetycall todayI askedclosedendedquestions onmy callsI got yelledat by anangryconsumerI de-escalateda calltodayI ve a curbServiceProducttodayI lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI've sent aNC partsusing QuickID orderI helped witha save a callwithconsumerI used QuickNotes UserGuideI usedtoolkittoday for aresolutionI transferreda consumerback totheir dealerI usedempathyStatementon my calltodayI used theprocessestab within myworkspacetodayI've sent aRinse Aidout today.

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
O
4
I
5
N
6
B
7
O
8
B
9
G
10
G
11
O
12
N
13
N
14
B
15
G
16
I
17
N
18
I
19
B
20
I
21
I
22
G
23
O
24
O
  1. B-I created a pre-authorization today
  2. G-I've sent a Dryer vent Kit out today
  3. O-I used Quick Call ID in eCRM
  4. I-I sold an Extended Service Plan
  5. N-I received a compliment today
  6. B-I scheduled service
  7. O-I transfered an IW call today.
  8. B-I used Guided Help to help with TS
  9. G-I used Quick Notes to document an SR
  10. G-I handle a safety call today
  11. O-I asked closed ended questions on my calls
  12. N-I got yelled at by an angry consumer
  13. N-I de-escalated a call today
  14. B-I ve a curb Service Product today
  15. G-I looked up a SOP today and found it
  16. I-I used the disposition feature in workspace
  17. N-I've sent a NC parts using Quick ID order
  18. I-I helped with a save a call with consumer
  19. B-I used Quick Notes User Guide
  20. I-I used toolkit today for a resolution
  21. I-I transferred a consumer back to their dealer
  22. G-I used empathy Statement on my call today
  23. O-I used the processes tab within my workspace today
  24. O-I've sent a Rinse Aid out today.