I created apre-authorizationtodayI used theprocessestab within myworkspacetodayI sold anExtendedServicePlanI usedQuick CallID ineCRMI used QuickNotes todocument anSRI've sent aNC partsusing QuickID orderItransferedan IW calltoday.I usedempathyStatementon my calltodayI lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI ve a curbServiceProducttodayI handlea safetycall todayI askedclosedendedquestions onmy callsI receivedacomplimenttodayI used QuickNotes UserGuideI've sent aRinse Aidout today.I usedtoolkittoday for aresolutionI got yelledat by anangryconsumerI transferreda consumerback totheir dealerI usedGuided Helpto helpwith TSI de-escalateda calltodayI've sent aDryer ventKit outtodayIscheduledserviceI helped witha save a callwithconsumerI created apre-authorizationtodayI used theprocessestab within myworkspacetodayI sold anExtendedServicePlanI usedQuick CallID ineCRMI used QuickNotes todocument anSRI've sent aNC partsusing QuickID orderItransferedan IW calltoday.I usedempathyStatementon my calltodayI lookedup a SOPtoday andfound itI used thedispositionfeature inworkspaceI ve a curbServiceProducttodayI handlea safetycall todayI askedclosedendedquestions onmy callsI receivedacomplimenttodayI used QuickNotes UserGuideI've sent aRinse Aidout today.I usedtoolkittoday for aresolutionI got yelledat by anangryconsumerI transferreda consumerback totheir dealerI usedGuided Helpto helpwith TSI de-escalateda calltodayI've sent aDryer ventKit outtodayIscheduledserviceI helped witha save a callwithconsumer

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
I
4
O
5
G
6
N
7
O
8
G
9
G
10
I
11
B
12
G
13
O
14
N
15
B
16
O
17
I
18
N
19
I
20
B
21
N
22
G
23
B
24
I
  1. B-I created a pre-authorization today
  2. O-I used the processes tab within my workspace today
  3. I-I sold an Extended Service Plan
  4. O-I used Quick Call ID in eCRM
  5. G-I used Quick Notes to document an SR
  6. N-I've sent a NC parts using Quick ID order
  7. O-I transfered an IW call today.
  8. G-I used empathy Statement on my call today
  9. G-I looked up a SOP today and found it
  10. I-I used the disposition feature in workspace
  11. B-I ve a curb Service Product today
  12. G-I handle a safety call today
  13. O-I asked closed ended questions on my calls
  14. N-I received a compliment today
  15. B-I used Quick Notes User Guide
  16. O-I've sent a Rinse Aid out today.
  17. I-I used toolkit today for a resolution
  18. N-I got yelled at by an angry consumer
  19. I-I transferred a consumer back to their dealer
  20. B-I used Guided Help to help with TS
  21. N-I de-escalated a call today
  22. G-I've sent a Dryer vent Kit out today
  23. B-I scheduled service
  24. I-I helped with a save a call with consumer