Itransferedan IW calltoday.I askedclosedendedquestions onmy callsI helped witha save a callwithconsumerI've sent aNC partsusing QuickID orderI usedtoolkittoday for aresolutionI used QuickNotes UserGuideI usedQuick CallID ineCRMI transferreda consumerback totheir dealerI created apre-authorizationtodayI receivedacomplimenttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used QuickNotes todocument anSRI got yelledat by anangryconsumerI sold anExtendedServicePlanI usedGuided Helpto helpwith TSI lookedup a SOPtoday andfound itI handlea safetycall todayI used theprocessestab within myworkspacetodayI used thedispositionfeature inworkspaceI've sent aDryer ventKit outtodayIscheduledserviceI ve a curbServiceProducttodayI've sent aRinse Aidout today.Itransferedan IW calltoday.I askedclosedendedquestions onmy callsI helped witha save a callwithconsumerI've sent aNC partsusing QuickID orderI usedtoolkittoday for aresolutionI used QuickNotes UserGuideI usedQuick CallID ineCRMI transferreda consumerback totheir dealerI created apre-authorizationtodayI receivedacomplimenttodayI de-escalateda calltodayI usedempathyStatementon my calltodayI used QuickNotes todocument anSRI got yelledat by anangryconsumerI sold anExtendedServicePlanI usedGuided Helpto helpwith TSI lookedup a SOPtoday andfound itI handlea safetycall todayI used theprocessestab within myworkspacetodayI used thedispositionfeature inworkspaceI've sent aDryer ventKit outtodayIscheduledserviceI ve a curbServiceProducttodayI've sent aRinse Aidout today.

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
N
5
I
6
B
7
O
8
I
9
B
10
N
11
N
12
G
13
G
14
N
15
I
16
B
17
G
18
G
19
O
20
I
21
G
22
B
23
B
24
O
  1. O-I transfered an IW call today.
  2. O-I asked closed ended questions on my calls
  3. I-I helped with a save a call with consumer
  4. N-I've sent a NC parts using Quick ID order
  5. I-I used toolkit today for a resolution
  6. B-I used Quick Notes User Guide
  7. O-I used Quick Call ID in eCRM
  8. I-I transferred a consumer back to their dealer
  9. B-I created a pre-authorization today
  10. N-I received a compliment today
  11. N-I de-escalated a call today
  12. G-I used empathy Statement on my call today
  13. G-I used Quick Notes to document an SR
  14. N-I got yelled at by an angry consumer
  15. I-I sold an Extended Service Plan
  16. B-I used Guided Help to help with TS
  17. G-I looked up a SOP today and found it
  18. G-I handle a safety call today
  19. O-I used the processes tab within my workspace today
  20. I-I used the disposition feature in workspace
  21. G-I've sent a Dryer vent Kit out today
  22. B-I scheduled service
  23. B-I ve a curb Service Product today
  24. O-I've sent a Rinse Aid out today.