I ve a curbServiceProducttodayI transferreda consumerback totheir dealerI've sent aDryer ventKit outtodayI used theprocessestab within myworkspacetodayI helped witha save a callwithconsumerIscheduledserviceI usedempathyStatementon my calltodayI usedQuick CallID ineCRMI usedGuided Helpto helpwith TSI de-escalateda calltodayI used thedispositionfeature inworkspaceI askedclosedendedquestions onmy callsI handlea safetycall todayI got yelledat by anangryconsumerItransferedan IW calltoday.I created apre-authorizationtodayI used QuickNotes UserGuideI've sent aNC partsusing QuickID orderI lookedup a SOPtoday andfound itI used QuickNotes todocument anSRI've sent aRinse Aidout today.I receivedacomplimenttodayI usedtoolkittoday for aresolutionI sold anExtendedServicePlanI ve a curbServiceProducttodayI transferreda consumerback totheir dealerI've sent aDryer ventKit outtodayI used theprocessestab within myworkspacetodayI helped witha save a callwithconsumerIscheduledserviceI usedempathyStatementon my calltodayI usedQuick CallID ineCRMI usedGuided Helpto helpwith TSI de-escalateda calltodayI used thedispositionfeature inworkspaceI askedclosedendedquestions onmy callsI handlea safetycall todayI got yelledat by anangryconsumerItransferedan IW calltoday.I created apre-authorizationtodayI used QuickNotes UserGuideI've sent aNC partsusing QuickID orderI lookedup a SOPtoday andfound itI used QuickNotes todocument anSRI've sent aRinse Aidout today.I receivedacomplimenttodayI usedtoolkittoday for aresolutionI sold anExtendedServicePlan

OOW Bingo Card - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
O
5
I
6
B
7
G
8
O
9
B
10
N
11
I
12
O
13
G
14
N
15
O
16
B
17
B
18
N
19
G
20
G
21
O
22
N
23
I
24
I
  1. B-I ve a curb Service Product today
  2. I-I transferred a consumer back to their dealer
  3. G-I've sent a Dryer vent Kit out today
  4. O-I used the processes tab within my workspace today
  5. I-I helped with a save a call with consumer
  6. B-I scheduled service
  7. G-I used empathy Statement on my call today
  8. O-I used Quick Call ID in eCRM
  9. B-I used Guided Help to help with TS
  10. N-I de-escalated a call today
  11. I-I used the disposition feature in workspace
  12. O-I asked closed ended questions on my calls
  13. G-I handle a safety call today
  14. N-I got yelled at by an angry consumer
  15. O-I transfered an IW call today.
  16. B-I created a pre-authorization today
  17. B-I used Quick Notes User Guide
  18. N-I've sent a NC parts using Quick ID order
  19. G-I looked up a SOP today and found it
  20. G-I used Quick Notes to document an SR
  21. O-I've sent a Rinse Aid out today.
  22. N-I received a compliment today
  23. I-I used toolkit today for a resolution
  24. I-I sold an Extended Service Plan