Needs tosched S/R,calls onthe 12 day"Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROWArleneSouthworth"I just havea quickquestion..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr."It shouldonly take5minutes""I have to talkto the doctor"(just needs toschedule anappt)"Can I betransferredto the PetLodge?"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?RobinRose"You justcalledme...""I can't waitthat long,what am Isupposeddo?"Start daywith NOsamedays"No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?"Needs tosched S/R,calls onthe 12 day"Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROWArleneSouthworth"I just havea quickquestion..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr."It shouldonly take5minutes""I have to talkto the doctor"(just needs toschedule anappt)"Can I betransferredto the PetLodge?"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?RobinRose"You justcalledme...""I can't waitthat long,what am Isupposeddo?"Start daywith NOsamedays"No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?"

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs to sched S/R, calls on the 12 day
  2. "Another vet told me to call you since they can't see me today"
  3. Needs WE/VX because going to boarding TOMORROW
  4. Arlene Southworth
  5. "I just have a quick question..."
  6. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  7. "It should only take 5 minutes"
  8. "I have to talk to the doctor" (just needs to schedule an appt)
  9. "Can I be transferred to the Pet Lodge?"
  10. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  11. Robin Rose
  12. "You just called me..."
  13. "I can't wait that long, what am I supposed do?"
  14. Start day with NO same days
  15. "No I didn't check my voicemail, I just called back"
  16. "I'm new to the area/Are you taking new clients?"