"Can I betransferredto the PetLodge?"Needs WE/VXbecausegoing toboardingTOMORROW"Another vettold me to callyou since theycan't see metoday""No I didn'tcheck myvoicemail, Ijust calledback""I just havea quickquestion..."Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)RobinRose"It shouldonly take5minutes"ArleneSouthworth"I'm new tothe area/Areyou takingnew clients?"Start daywith NOsamedays"You justcalledme..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr."I can't waitthat long,what am Isupposeddo?"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"Can I betransferredto the PetLodge?"Needs WE/VXbecausegoing toboardingTOMORROW"Another vettold me to callyou since theycan't see metoday""No I didn'tcheck myvoicemail, Ijust calledback""I just havea quickquestion..."Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)RobinRose"It shouldonly take5minutes"ArleneSouthworth"I'm new tothe area/Areyou takingnew clients?"Start daywith NOsamedays"You justcalledme..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr."I can't waitthat long,what am Isupposeddo?"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I be transferred to the Pet Lodge?"
  2. Needs WE/VX because going to boarding TOMORROW
  3. "Another vet told me to call you since they can't see me today"
  4. "No I didn't check my voicemail, I just called back"
  5. "I just have a quick question..."
  6. Needs to sched S/R, calls on the 12 day
  7. "I have to talk to the doctor" (just needs to schedule an appt)
  8. Robin Rose
  9. "It should only take 5 minutes"
  10. Arlene Southworth
  11. "I'm new to the area/Are you taking new clients?"
  12. Start day with NO same days
  13. "You just called me..."
  14. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  15. "I can't wait that long, what am I supposed do?"
  16. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?