"You justcalledme...""Can I betransferredto the PetLodge?"ArleneSouthworthYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes"Start daywith NOsamedays"I'm new tothe area/Areyou takingnew clients?""I just havea quickquestion...""I have to talkto the doctor"(just needs toschedule anappt)Needs tosched S/R,calls onthe 12 day"I can't waitthat long,what am Isupposeddo?""Another vettold me to callyou since theycan't see metoday""No I didn'tcheck myvoicemail, Ijust calledback"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.RobinRoseNeeds WE/VXbecausegoing toboardingTOMORROW"You justcalledme...""Can I betransferredto the PetLodge?"ArleneSouthworthYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes"Start daywith NOsamedays"I'm new tothe area/Areyou takingnew clients?""I just havea quickquestion...""I have to talkto the doctor"(just needs toschedule anappt)Needs tosched S/R,calls onthe 12 day"I can't waitthat long,what am Isupposeddo?""Another vettold me to callyou since theycan't see metoday""No I didn'tcheck myvoicemail, Ijust calledback"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.RobinRoseNeeds WE/VXbecausegoing toboardingTOMORROW

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You just called me..."
  2. "Can I be transferred to the Pet Lodge?"
  3. Arlene Southworth
  4. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  5. "It should only take 5 minutes"
  6. Start day with NO same days
  7. "I'm new to the area/Are you taking new clients?"
  8. "I just have a quick question..."
  9. "I have to talk to the doctor" (just needs to schedule an appt)
  10. Needs to sched S/R, calls on the 12 day
  11. "I can't wait that long, what am I supposed do?"
  12. "Another vet told me to call you since they can't see me today"
  13. "No I didn't check my voicemail, I just called back"
  14. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  15. Robin Rose
  16. Needs WE/VX because going to boarding TOMORROW