RobinRose"No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?"Start daywith NOsamedays"Can I betransferredto the PetLodge?"Needs tosched S/R,calls onthe 12 day"I can't waitthat long,what am Isupposeddo?""I just havea quickquestion...""I have to talkto the doctor"(just needs toschedule anappt)"Another vettold me to callyou since theycan't see metoday""It shouldonly take5minutes"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.ArleneSouthworthNeeds WE/VXbecausegoing toboardingTOMORROWYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"You justcalledme..."RobinRose"No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?"Start daywith NOsamedays"Can I betransferredto the PetLodge?"Needs tosched S/R,calls onthe 12 day"I can't waitthat long,what am Isupposeddo?""I just havea quickquestion...""I have to talkto the doctor"(just needs toschedule anappt)"Another vettold me to callyou since theycan't see metoday""It shouldonly take5minutes"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.ArleneSouthworthNeeds WE/VXbecausegoing toboardingTOMORROWYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"You justcalledme..."

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Robin Rose
  2. "No I didn't check my voicemail, I just called back"
  3. "I'm new to the area/Are you taking new clients?"
  4. Start day with NO same days
  5. "Can I be transferred to the Pet Lodge?"
  6. Needs to sched S/R, calls on the 12 day
  7. "I can't wait that long, what am I supposed do?"
  8. "I just have a quick question..."
  9. "I have to talk to the doctor" (just needs to schedule an appt)
  10. "Another vet told me to call you since they can't see me today"
  11. "It should only take 5 minutes"
  12. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  13. Arlene Southworth
  14. Needs WE/VX because going to boarding TOMORROW
  15. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  16. "You just called me..."