ArleneSouthworth"I have to talkto the doctor"(just needs toschedule anappt)"No I didn'tcheck myvoicemail, Ijust calledback""I can't waitthat long,what am Isupposeddo?"Needs WE/VXbecausegoing toboardingTOMORROW"I just havea quickquestion..."You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?Scheduled atech appt & @end of callwants to add2nd pet to seeDr.Start daywith NOsamedays"I'm new tothe area/Areyou takingnew clients?""Another vettold me to callyou since theycan't see metoday""It shouldonly take5minutes"Needs tosched S/R,calls onthe 12 dayRobinRose"Can I betransferredto the PetLodge?""You justcalledme..."ArleneSouthworth"I have to talkto the doctor"(just needs toschedule anappt)"No I didn'tcheck myvoicemail, Ijust calledback""I can't waitthat long,what am Isupposeddo?"Needs WE/VXbecausegoing toboardingTOMORROW"I just havea quickquestion..."You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?Scheduled atech appt & @end of callwants to add2nd pet to seeDr.Start daywith NOsamedays"I'm new tothe area/Areyou takingnew clients?""Another vettold me to callyou since theycan't see metoday""It shouldonly take5minutes"Needs tosched S/R,calls onthe 12 dayRobinRose"Can I betransferredto the PetLodge?""You justcalledme..."

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Arlene Southworth
  2. "I have to talk to the doctor" (just needs to schedule an appt)
  3. "No I didn't check my voicemail, I just called back"
  4. "I can't wait that long, what am I supposed do?"
  5. Needs WE/VX because going to boarding TOMORROW
  6. "I just have a quick question..."
  7. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  8. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  9. Start day with NO same days
  10. "I'm new to the area/Are you taking new clients?"
  11. "Another vet told me to call you since they can't see me today"
  12. "It should only take 5 minutes"
  13. Needs to sched S/R, calls on the 12 day
  14. Robin Rose
  15. "Can I be transferred to the Pet Lodge?"
  16. "You just called me..."