"I just havea quickquestion...""Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROWScheduled atech appt & @end of callwants to add2nd pet to seeDr."No I didn'tcheck myvoicemail, Ijust calledback"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"You justcalledme...""I'm new tothe area/Areyou takingnew clients?""It shouldonly take5minutes""I can't waitthat long,what am Isupposeddo?"ArleneSouthworth"Can I betransferredto the PetLodge?"Needs tosched S/R,calls onthe 12 dayStart daywith NOsamedays"I have to talkto the doctor"(just needs toschedule anappt)RobinRose"I just havea quickquestion...""Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROWScheduled atech appt & @end of callwants to add2nd pet to seeDr."No I didn'tcheck myvoicemail, Ijust calledback"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"You justcalledme...""I'm new tothe area/Areyou takingnew clients?""It shouldonly take5minutes""I can't waitthat long,what am Isupposeddo?"ArleneSouthworth"Can I betransferredto the PetLodge?"Needs tosched S/R,calls onthe 12 dayStart daywith NOsamedays"I have to talkto the doctor"(just needs toschedule anappt)RobinRose

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I just have a quick question..."
  2. "Another vet told me to call you since they can't see me today"
  3. Needs WE/VX because going to boarding TOMORROW
  4. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  5. "No I didn't check my voicemail, I just called back"
  6. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  7. "You just called me..."
  8. "I'm new to the area/Are you taking new clients?"
  9. "It should only take 5 minutes"
  10. "I can't wait that long, what am I supposed do?"
  11. Arlene Southworth
  12. "Can I be transferred to the Pet Lodge?"
  13. Needs to sched S/R, calls on the 12 day
  14. Start day with NO same days
  15. "I have to talk to the doctor" (just needs to schedule an appt)
  16. Robin Rose