Needs WE/VXbecausegoing toboardingTOMORROWNeeds tosched S/R,calls onthe 12 dayRobinRoseArleneSouthworth"Another vettold me to callyou since theycan't see metoday""I have to talkto the doctor"(just needs toschedule anappt)You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"I just havea quickquestion...""It shouldonly take5minutes""No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?""I can't waitthat long,what am Isupposeddo?""You justcalledme..."Start daywith NOsamedays"Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.Needs WE/VXbecausegoing toboardingTOMORROWNeeds tosched S/R,calls onthe 12 dayRobinRoseArleneSouthworth"Another vettold me to callyou since theycan't see metoday""I have to talkto the doctor"(just needs toschedule anappt)You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"I just havea quickquestion...""It shouldonly take5minutes""No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?""I can't waitthat long,what am Isupposeddo?""You justcalledme..."Start daywith NOsamedays"Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs WE/VX because going to boarding TOMORROW
  2. Needs to sched S/R, calls on the 12 day
  3. Robin Rose
  4. Arlene Southworth
  5. "Another vet told me to call you since they can't see me today"
  6. "I have to talk to the doctor" (just needs to schedule an appt)
  7. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  8. "I just have a quick question..."
  9. "It should only take 5 minutes"
  10. "No I didn't check my voicemail, I just called back"
  11. "I'm new to the area/Are you taking new clients?"
  12. "I can't wait that long, what am I supposed do?"
  13. "You just called me..."
  14. Start day with NO same days
  15. "Can I be transferred to the Pet Lodge?"
  16. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.