RobinRose"You justcalledme...""It shouldonly take5minutes""I can't waitthat long,what am Isupposeddo?"Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)"I'm new tothe area/Areyou takingnew clients?"Needs WE/VXbecausegoing toboardingTOMORROW"I just havea quickquestion..."ArleneSouthworth"Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.Start daywith NOsamedays"No I didn'tcheck myvoicemail, Ijust calledback"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"Another vettold me to callyou since theycan't see metoday"RobinRose"You justcalledme...""It shouldonly take5minutes""I can't waitthat long,what am Isupposeddo?"Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)"I'm new tothe area/Areyou takingnew clients?"Needs WE/VXbecausegoing toboardingTOMORROW"I just havea quickquestion..."ArleneSouthworth"Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr.Start daywith NOsamedays"No I didn'tcheck myvoicemail, Ijust calledback"You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"Another vettold me to callyou since theycan't see metoday"

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Robin Rose
  2. "You just called me..."
  3. "It should only take 5 minutes"
  4. "I can't wait that long, what am I supposed do?"
  5. Needs to sched S/R, calls on the 12 day
  6. "I have to talk to the doctor" (just needs to schedule an appt)
  7. "I'm new to the area/Are you taking new clients?"
  8. Needs WE/VX because going to boarding TOMORROW
  9. "I just have a quick question..."
  10. Arlene Southworth
  11. "Can I be transferred to the Pet Lodge?"
  12. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  13. Start day with NO same days
  14. "No I didn't check my voicemail, I just called back"
  15. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  16. "Another vet told me to call you since they can't see me today"