Needs tosched S/R,calls onthe 12 dayArleneSouthworthStart daywith NOsamedays"You justcalledme...""I can't waitthat long,what am Isupposeddo?""Another vettold me to callyou since theycan't see metoday"RobinRoseNeeds WE/VXbecausegoing toboardingTOMORROW"I have to talkto the doctor"(just needs toschedule anappt)"I just havea quickquestion..."You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes""I'm new tothe area/Areyou takingnew clients?""Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr."No I didn'tcheck myvoicemail, Ijust calledback"Needs tosched S/R,calls onthe 12 dayArleneSouthworthStart daywith NOsamedays"You justcalledme...""I can't waitthat long,what am Isupposeddo?""Another vettold me to callyou since theycan't see metoday"RobinRoseNeeds WE/VXbecausegoing toboardingTOMORROW"I have to talkto the doctor"(just needs toschedule anappt)"I just havea quickquestion..."You need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes""I'm new tothe area/Areyou takingnew clients?""Can I betransferredto the PetLodge?"Scheduled atech appt & @end of callwants to add2nd pet to seeDr."No I didn'tcheck myvoicemail, Ijust calledback"

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs to sched S/R, calls on the 12 day
  2. Arlene Southworth
  3. Start day with NO same days
  4. "You just called me..."
  5. "I can't wait that long, what am I supposed do?"
  6. "Another vet told me to call you since they can't see me today"
  7. Robin Rose
  8. Needs WE/VX because going to boarding TOMORROW
  9. "I have to talk to the doctor" (just needs to schedule an appt)
  10. "I just have a quick question..."
  11. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  12. "It should only take 5 minutes"
  13. "I'm new to the area/Are you taking new clients?"
  14. "Can I be transferred to the Pet Lodge?"
  15. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  16. "No I didn't check my voicemail, I just called back"