"Can I betransferredto the PetLodge?""It shouldonly take5minutes"Scheduled atech appt & @end of callwants to add2nd pet to seeDr."I'm new tothe area/Areyou takingnew clients?""No I didn'tcheck myvoicemail, Ijust calledback""You justcalledme..."RobinRoseStart daywith NOsamedays"I have to talkto the doctor"(just needs toschedule anappt)Needs tosched S/R,calls onthe 12 dayYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROW"I can't waitthat long,what am Isupposeddo?""I just havea quickquestion..."ArleneSouthworth"Can I betransferredto the PetLodge?""It shouldonly take5minutes"Scheduled atech appt & @end of callwants to add2nd pet to seeDr."I'm new tothe area/Areyou takingnew clients?""No I didn'tcheck myvoicemail, Ijust calledback""You justcalledme..."RobinRoseStart daywith NOsamedays"I have to talkto the doctor"(just needs toschedule anappt)Needs tosched S/R,calls onthe 12 dayYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"Another vettold me to callyou since theycan't see metoday"Needs WE/VXbecausegoing toboardingTOMORROW"I can't waitthat long,what am Isupposeddo?""I just havea quickquestion..."ArleneSouthworth

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I be transferred to the Pet Lodge?"
  2. "It should only take 5 minutes"
  3. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  4. "I'm new to the area/Are you taking new clients?"
  5. "No I didn't check my voicemail, I just called back"
  6. "You just called me..."
  7. Robin Rose
  8. Start day with NO same days
  9. "I have to talk to the doctor" (just needs to schedule an appt)
  10. Needs to sched S/R, calls on the 12 day
  11. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  12. "Another vet told me to call you since they can't see me today"
  13. Needs WE/VX because going to boarding TOMORROW
  14. "I can't wait that long, what am I supposed do?"
  15. "I just have a quick question..."
  16. Arlene Southworth