"Can I betransferredto the PetLodge?""I just havea quickquestion..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr.ArleneSouthworthStart daywith NOsamedays"Another vettold me to callyou since theycan't see metoday""You justcalledme...""No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?""It shouldonly take5minutes"RobinRoseNeeds tosched S/R,calls onthe 12 dayYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?Needs WE/VXbecausegoing toboardingTOMORROW"I can't waitthat long,what am Isupposeddo?""I have to talkto the doctor"(just needs toschedule anappt)"Can I betransferredto the PetLodge?""I just havea quickquestion..."Scheduled atech appt & @end of callwants to add2nd pet to seeDr.ArleneSouthworthStart daywith NOsamedays"Another vettold me to callyou since theycan't see metoday""You justcalledme...""No I didn'tcheck myvoicemail, Ijust calledback""I'm new tothe area/Areyou takingnew clients?""It shouldonly take5minutes"RobinRoseNeeds tosched S/R,calls onthe 12 dayYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?Needs WE/VXbecausegoing toboardingTOMORROW"I can't waitthat long,what am Isupposeddo?""I have to talkto the doctor"(just needs toschedule anappt)

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I be transferred to the Pet Lodge?"
  2. "I just have a quick question..."
  3. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.
  4. Arlene Southworth
  5. Start day with NO same days
  6. "Another vet told me to call you since they can't see me today"
  7. "You just called me..."
  8. "No I didn't check my voicemail, I just called back"
  9. "I'm new to the area/Are you taking new clients?"
  10. "It should only take 5 minutes"
  11. Robin Rose
  12. Needs to sched S/R, calls on the 12 day
  13. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  14. Needs WE/VX because going to boarding TOMORROW
  15. "I can't wait that long, what am I supposed do?"
  16. "I have to talk to the doctor" (just needs to schedule an appt)