"I just havea quickquestion..."Needs WE/VXbecausegoing toboardingTOMORROWYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes""No I didn'tcheck myvoicemail, Ijust calledback"RobinRoseStart daywith NOsamedays"I can't waitthat long,what am Isupposeddo?""I'm new tothe area/Areyou takingnew clients?""Can I betransferredto the PetLodge?"ArleneSouthworth"You justcalledme...""Another vettold me to callyou since theycan't see metoday"Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)Scheduled atech appt & @end of callwants to add2nd pet to seeDr."I just havea quickquestion..."Needs WE/VXbecausegoing toboardingTOMORROWYou need to fishfor information.Who are you?Pet's name? Whatkind of appt doyou need?"It shouldonly take5minutes""No I didn'tcheck myvoicemail, Ijust calledback"RobinRoseStart daywith NOsamedays"I can't waitthat long,what am Isupposeddo?""I'm new tothe area/Areyou takingnew clients?""Can I betransferredto the PetLodge?"ArleneSouthworth"You justcalledme...""Another vettold me to callyou since theycan't see metoday"Needs tosched S/R,calls onthe 12 day"I have to talkto the doctor"(just needs toschedule anappt)Scheduled atech appt & @end of callwants to add2nd pet to seeDr.

CSR LIFE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I just have a quick question..."
  2. Needs WE/VX because going to boarding TOMORROW
  3. You need to fish for information. Who are you? Pet's name? What kind of appt do you need?
  4. "It should only take 5 minutes"
  5. "No I didn't check my voicemail, I just called back"
  6. Robin Rose
  7. Start day with NO same days
  8. "I can't wait that long, what am I supposed do?"
  9. "I'm new to the area/Are you taking new clients?"
  10. "Can I be transferred to the Pet Lodge?"
  11. Arlene Southworth
  12. "You just called me..."
  13. "Another vet told me to call you since they can't see me today"
  14. Needs to sched S/R, calls on the 12 day
  15. "I have to talk to the doctor" (just needs to schedule an appt)
  16. Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr.