CSR LIFE

CSR LIFE Bingo Card
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This bingo card has 16 words: "I just have a quick question...", "You just called me...", "I'm new to the area/Are you taking new clients?", Needs to sched S/R, calls on the 12 day, "It should only take 5 minutes", "Another vet told me to call you since they can't see me today", "Can I be transferred to the Pet Lodge?", "No I didn't check my voicemail, I just called back", Scheduled a tech appt & @ end of call wants to add 2nd pet to see Dr., Robin Rose, Start day with NO same days, Needs WE/VX because going to boarding TOMORROW, "I can't wait that long, what am I supposed do?", You need to fish for information. Who are you? Pet's name? What kind of appt do you need?, "I have to talk to the doctor" (just needs to schedule an appt) and Arlene Southworth.

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